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Case Coordinator Jobs in Raleigh, NC (NOW HIRING)

DAN

TravelAssist Case Manager

Durham, NC · On-site +1

$19 - $24.50/hr

Commensurate with experience This position is responsible for coordinating travel assistance, medical transportation, and related case management services. This isnot a Social Worker position and ...

Dlapiper

Case Manager

Raleigh, NC · Hybrid

$70.43 - $112/hr

Supervises the development, management, coordination, and upkeep of all electronic tools to manage ... Manages and trains case assistants, paralegals, and attorneys, delegates and supervises projects ...

Ignite Human Capital

Case Manager - (Hybrid)

Raleigh, NC · On-site

$70.43 - $112/hr

This individual serves as a central point of coordination across attorneys, clients, outside and opposing counsel, paralegals, case assistants, and vendors. The role combines sophisticated litigation ...

New

Select Source International

Case Manager

Durham, NC · On-site

$19.25 - $25/hr

Case Manager Location : Durham, NC Duration : 5 Months + Extension Job Summary: * RN Diploma, RN ... Experience with managing and coordinating care for patients who have multiple co-morbidities is ...

Select Source International

Case Manager

Durham, NC

$19.25 - $25/hr

Case Manager Location : Durham, NC Duration : 5 Months + Extension Job Summary: * RN Diploma, RN ... Experience with managing and coordinating care for patients who have multiple co-morbidities is ...

Durham Housing Authority

JOBS Plus Case Manager

Durham, NC

$19.25 - $25/hr

Purpose The Jobs Plus Case Manager provides comprehensive case management, employment support, and service coordination for participants in the Jobs Plus Program. This position works directly with ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

Care Coordination Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-Friday, 40 hour work week Pay Range: $38.20 - $57.30 The Case Manager ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

Care Coordination Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-Friday- 40 hour work week Pay Range $38.20 - $57.30 The Case Manager ...

genex

Medical Nurse Case Manager

Chapel Hill, NC · On-site

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

genex

Medical Nurse Case Manager

Durham, NC · On-site

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

Genex

Medical Nurse Case Manager

Durham, NC · On-site

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

McKesson

Reimbursement Case Manager

Cary, NC · Hybrid

$25 - $26/hr

The Reimbursement Case Manager conducts benefit investigations, prior authorization support, appeals coordination, and financial assistance program enrollment while providing high-touch support to ...

McKesson

Reimbursement Case Manager

Cary, NC · Hybrid

$25 - $26/hr

The Reimbursement Case Manager conducts benefit investigations, prior authorization support, appeals coordination, and financial assistance program enrollment while providing high-touch support to ...

McKesson Corporation

Reimbursement Case Manager

Cary, NC · On-site

$25 - $26/hr

The Reimbursement Case Manager conducts benefit investigations, prior authorization support, appeals coordination, and financial assistance program enrollment while providing high-touch support to ...

Resources for Seniors, Inc.

Case Manager

Raleigh, NC · On-site

$44K/yr

The Case Manager, under the supervision of the Director, conducts support for the Medicaid Home ... Coordinates activities with other department and agency staff to ensure a cohesive system of ...

TalentBurst, Inc.

Case Manager - RN

Clayton, NC

Summary: Provides medical case management services to Grifols employees in US who are injured on ... Responsible for assessment and coordination of medical care related to worker's compensation ...

Advocate Aurora Health

Case Manager NEX

Wake Forest, NC · On-site

$38.20 - $57.30/hr

Care Coordination Status: Part time Benefits Eligible: No Hou rs Per Week: 12 Schedule Details ... Previous Case Management experience preferred LICENSURE, CERTIFICATION, and/or REGISTRATION:

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Case Coordinator information

See Raleigh, NC salary details

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How much do case coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for case coordinator in Raleigh, NC is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $24.28 per hour, depending on experience, location, and employer.

What is a case coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

What are the key skills and qualifications needed to thrive as a case coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What are some common challenges faced by case coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

More about Case Coordinator jobs

What are the most commonly searched types of Case jobs in Raleigh, NC?

The most popular types of Case jobs in Raleigh, NC are:

What are popular job titles related to Case Coordinator jobs in Raleigh, NC?

For Case Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Case Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Case Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Case Coordinator jobs?

Cities near Raleigh, NC with the most Case Coordinator job openings:

Case Coordinator jobs near you
Infographic showing various Case Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $45,945 per year, or $22.1 per hour.

TravelAssist Case Manager

DAN

Durham, NC • On-site, Remote

$19 - $24.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

TravelAssist Case Manager


POSITION OVERVIEW

FLSA: Exempt, Full Time

Department: Assistance Services

Primary Worksite: 6 West Colony Place, Durham, NC

Reports to: Vice President, Claims and Assistance Services

Salary: Commensurate with experience


This position is responsible for coordinating travel assistance, medical transportation, and related case management services. This isnot a Social Worker position and does not provide traditional social work services.


JOB SUMMARY

The TravelAssist Case Manager helps DAN members access their membership and insurance benefits when involved in a medical emergency while away from home. Members who need assistance call DAN's emergency hotline where queries are triaged by medical consultants who work with the treating physician to determine the medical needs and possible medical transportation needs of the member. Once a plan is finalized, the case is transferred to the TravelAssist Case Manager who is responsible for the operational execution of the mission.

Missions often begin with an emergency medical transportation to the closest medical facility. Other services include monitoring the member's condition and the mission as it progresses, keeping family members informed of the members situation, arranging follow up medical transfers, hyperbaric chamber treatments, physician visits, and more. Once the medical emergency passes, the TravelAssist Case Manager will help arrange transportation home, or to another medical facility for further care or treatment.


The TravelAssist Case Manager must exercise independent thinking and critically evaluate information to make appropriate decisions regarding mission parameters to ensure the best outcome for members.


RESPONSIBILITIES

  • Coordinate and provide safe, timely, effective, efficient, and member-centered care.
  • Promote quality and cost-effective interventions to improve outcomes.
  • Handle case assignments, draft service plans, review case progress, and determine case closure.
  • Facilitate multiple care aspects (case coordination, information sharing, etc.); interact with members to monitor their progress and ensure satisfaction.
  • Work with other DAN departments to develop and maintain an international database of local providers (air ambulance, hospitals, etc.) to supplement the existing Hyperbaric Chamber and Referral Physician databases.
  • Work with the DAN Medical Services department to develop clear lines of responsibility for case management and efficient SOPs for the management and transfer of cases.
  • Inform members of available DAN membership and insurance benefits so the member can make informed decisions.
  • Record case information, accurately complete all necessary forms, and produce reports as needed.
  • Adhere to professional standards outlined by DAN's protocols, rules, and regulations.


MINIMUM REQUIREMENTS

  • Proven working experience in travel assistance and/or medical case management, including expertise and knowledge in emergency/critical and acute care; medevac transport services, and understanding of flight physiology is a plus.
  • Excellent knowledge of case management principles, healthcare management, and reimbursement.
  • Critical, independent thinking where outcomes are often time-sensitive; must be self-motivated and able to work in high-pressure situations.
  • Effective communication skills, verbal and written, to build and maintain internal and external relationships.
  • Excellent organizational and time management skills, with the ability to multi-task, problem solve, prioritize, delegate, and meet critical deadlines.
  • Compassionate, with teamwork skills.
  • Typing and computer skills with proficiency in Microsoft Office software.
  • Bachelor's degree in the healthcare field or equivalent experience.


WORKSITE


The primary worksite is the DAN office in Durham, North Carolina. Following an introductory period (3 - 6 months), this position will be eligible for telecommuting or a remote work arrangement. Details will be discussed during the interview process

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