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Refugee Case Manager Jobs in Raleigh, NC (NOW HIRING)

Lutheran Services Carolinas

CASE MANAGER

Raleigh, NC · On-site

$23.08/hr

The Refugee and Immigrant Services Case Manager is a multifaceted role that meets the needs of refugee and immigrant services clients, as well as those of LSC clients experiencing refugee ...

New

Lutheran Services Carolinas

CASE MANAGER

Raleigh, NC

$23.08/hr

The Refugee and Immigrant Services Case Manager is a multifaceted role that meets the needs of refugee and immigrant services clients, as well as those of LSC clients experiencing refugee ...

New

Global Refuge

HS/PRS Case Manager - Southeast

Raleigh, NC · On-site

$63K/yr

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit ... Ongoing case management with a focus on screening and making appropriate referrals to address child ...

World Relief

Youth Fellow #2025717

Durham, NC

$47K - $64K/yr

... Refugee and Immigrant Youth Services team to support programming initiatives like after school tutoring, high school lunch groups, and patiently assisting families with case management needs. The ...

World Relief

Youth Fellow #2025717

Durham, NC · On-site

$47K - $64K/yr

... Refugee and Immigrant Youth Services team to support programming initiatives like after school tutoring, high school lunch groups, and patiently assisting families with case management needs. The ...

World Relief

Youth Fellow #2025717

Durham, NC

$47K - $64K/yr

... Refugee and Immigrant Youth Services team to support programming initiatives like after school tutoring, high school lunch groups, and patiently assisting families with case management needs. The ...

All JobsRefugee Case JobsRefugee Case Manager JobsRefugee Case Manager Jobs in Raleigh, NC

Refugee Case Manager information

See Raleigh, NC salary details

$13

$22

$32

How much do refugee case manager jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for refugee case manager in Raleigh, NC is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $24.09 per hour, depending on experience, location, and employer.

What is the difference between Refugee Case Manager vs Immigration Case Worker?

AspectRefugee Case ManagerImmigration Case Worker
CredentialsRelevant social work or counseling certifications, sometimes bilingual skillsLegal or immigration-related certifications, such as paralegal or legal assistant credentials
Work EnvironmentNonprofit organizations, government agencies assisting refugees and asylum seekersLegal firms, government agencies handling immigration cases
Employer & IndustryHumanitarian, social services, refugee support organizationsLegal, government, immigration services
Search & Comparison IntentUnderstanding roles in refugee support and social servicesLegal immigration processes and case management

Refugee Case Managers focus on supporting refugees through social services, while Immigration Case Workers handle legal immigration processes. Both roles require related certifications and often work in similar environments, but their primary focus differs—social support versus legal assistance.

What's the difference between a caseworker and a case manager?

A refugee case manager typically oversees and coordinates services for clients, developing plans and ensuring progress, while a caseworker often provides direct support and assistance to clients. Case managers usually have more responsibility for case planning and may require additional training or certifications, whereas caseworkers focus on day-to-day client interactions.

What are some typical challenges faced by Refugee Case Managers, and how are they addressed in the workplace?

Refugee Case Managers often encounter challenges such as language barriers, cultural differences, and the emotional toll of working with individuals who have experienced trauma. These challenges are typically addressed through ongoing training in cultural competency, access to interpreters, and strong support networks within the organization. Team collaboration and regular supervision help case managers share resources, discuss difficult cases, and maintain their own well-being while providing comprehensive support to clients.

What are the key skills and qualifications needed to thrive as a Refugee Case Manager, and why are they important?

To thrive as a Refugee Case Manager, you need a background in social work, human services, or a related field, often with a bachelor's degree and experience working with diverse populations. Familiarity with case management software, database systems, and knowledge of immigration or resettlement processes are typically required. Strong cultural sensitivity, problem-solving, and interpersonal communication skills help build trust and advocate effectively for clients. These skills are essential to support refugees in navigating complex systems and achieving successful integration into their new communities.

Do I need a degree to be a case manager?

Refugee case managers typically do not require a specific degree, but many employers prefer candidates with a bachelor's degree in social work, human services, or related fields. Relevant skills such as communication, organization, and knowledge of social services are important, and certifications like case management credentials can enhance job prospects.

What does a refugee case manager do?

A refugee case manager helps refugees navigate legal, social, and housing services, providing support throughout their resettlement process. They assess clients' needs, develop individualized plans, and coordinate resources such as employment, healthcare, and language services, often working with community organizations and maintaining detailed case records.

What is the highest paid case manager?

The highest paid case managers are often those in specialized fields such as healthcare or social services, with senior or managerial roles earning over $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of cases managed.
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What cities near Raleigh, NC are hiring for Refugee Case Manager jobs? Cities near Raleigh, NC with the most Refugee Case Manager job openings:
Refugee Case Manager jobs near you
Infographic showing various Refugee Case Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,408 per year, or $22.3 per hour.
CASE MANAGER

CASE MANAGER

Lutheran Services Carolinas

Raleigh, NC • On-site

$23.08/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 21 hours ago

Job description

Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization dedicated to serving individuals and communities across North and South Carolina. Founded in 1960, LSC provides a wide range of services for children, families, and seniors through compassionate care, innovative programs, and community partnerships. Guided by a commitment to dignity, respect, and service, LSC strives to empower those we serve and make a meaningful difference in the lives of others.
One of LSC's Child and Family communities is seeking a full-time Refugee Case Manager. The Refugee and Immigrant Services Case Manager is a multifaceted role that meets the needs of refugee and immigrant services clients, as well as those of LSC clients experiencing refugee resettlement in North and South Carolina. Through the Refugee Services Programs, the Case Manager facilitates successful integration by assessing barriers to self-sufficiency and partnering with clients to overcome identified barriers. Services may include referrals to external service providers, connection with public benefits, housing assistance, community orientation, English language training, transportation, and more. Case Manager assists clients with significant medical conditions through Enhanced Cultural Orientation, service facilitation, and direct service provision.
What We Offer:
  • Full-time
  • $23.08/hour
  • Additional $2/hour if teammate opts out of benefits
  • Benefit eligibility starts after 30 days
    • Medical, Dental, Retirement, PTO, etc.
  • Free medical insurance option ($0 premium)
  • Career Advancement Opportunities
  • Tuition Assistance/ Scholarship Opportunities

Essential Functions:
  • Follow all Lutheran Services Carolinas policies and procedures.
  • Deliver professional, confidential, trauma-informed, and culturally and socioeconomically sensitive case management services.
  • Manage Refugee Services Program cases, ensuring adequate and timely delivery of services as dictated by Office of Refugee Resettlement (ORR) program guidelines, government agencies, funders/contractors, and as required by LSC standards and procedures.
  • Coordinate and provide initial airport transportation for refugees through the Reception and Placement Program, and/or as assigned.
  • Develop and document a budget for each case with expenditures and dates.
  • Assist in securing housing for refugees and ensure that housing is fully furnished.
  • Collaborate with LSC teammates to develop and implement effective plans for overcoming barriers to care experienced by clients with significant medical conditions.
  • Document and report information related to client services in accordance with contractual and HIPAA guidelines.
  • Organize and prioritize tasks to ensure timely services and documentation.
  • Build and maintain effective working relationships with clients, colleagues, volunteers, partnering agencies, and funders.

  • Education: Bachelor's degree with human services experience preferred. Two years' equivalent education and experience in the human services field are considered
  • Experience: Multilingual skills preferred. Cross-cultural experience or work with displaced people preferred. Knowledge of local community resources preferred
  • Specific skills/abilities: Reads, writes, and speaks English proficiently. Navigates computers and Microsoft Word, Excel, and PowerPoint adequately. Exhibits strong problem-solving skills. Balances and prioritizes competing demands effectively. Adheres to rigid documentation requirements. Maintains awareness and sensitivity to the cultural and socio-economic characteristics of service populations. Operates from a trauma informed care perspective. Exhibits compassion, discretion, and flexibility. Possesses insight into human behavior and motivation
  • Specialized knowledge, licenses, etc.: Valid NC or SC driver's license. Minimum age of 21 years

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