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Refugee Case Manager Jobs (NOW HIRING)

Bethany Christian Services

Refugee Case Manager

Memphis, TN · On-site

$17.75 - $22.75/hr

As a Refugee Case Manager, you'll help carry this mission forward and make a meaningful impact every day. How Your Role Makes a Difference * Provide culturally sensitive case management services to ...

ICNA RELIEF USA PROGRAMS INC

Case Manager

Chicago, IL · On-site

$27 - $29/hr

Position Summary The Refugee Health Promotion Case Manager & Outreach Coordinator plays a dual role in supporting refugee communities through direct case management and community outreach. This ...

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How much do refugee case manager jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for refugee case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Refugee Case Manager vs Immigration Case Worker?

AspectRefugee Case ManagerImmigration Case Worker
CredentialsRelevant social work or counseling certifications, sometimes bilingual skillsLegal or immigration-related certifications, such as paralegal or legal assistant credentials
Work EnvironmentNonprofit organizations, government agencies assisting refugees and asylum seekersLegal firms, government agencies handling immigration cases
Employer & IndustryHumanitarian, social services, refugee support organizationsLegal, government, immigration services
Search & Comparison IntentUnderstanding roles in refugee support and social servicesLegal immigration processes and case management

Refugee Case Managers focus on supporting refugees through social services, while Immigration Case Workers handle legal immigration processes. Both roles require related certifications and often work in similar environments, but their primary focus differs—social support versus legal assistance.

What's the difference between a caseworker and a case manager?

A refugee case manager typically oversees and coordinates services for clients, developing plans and ensuring progress, while a caseworker often provides direct support and assistance to clients. Case managers usually have more responsibility for case planning and may require additional training or certifications, whereas caseworkers focus on day-to-day client interactions.

What are some typical challenges faced by Refugee Case Managers, and how are they addressed in the workplace?

Refugee Case Managers often encounter challenges such as language barriers, cultural differences, and the emotional toll of working with individuals who have experienced trauma. These challenges are typically addressed through ongoing training in cultural competency, access to interpreters, and strong support networks within the organization. Team collaboration and regular supervision help case managers share resources, discuss difficult cases, and maintain their own well-being while providing comprehensive support to clients.

What are the key skills and qualifications needed to thrive as a Refugee Case Manager, and why are they important?

To thrive as a Refugee Case Manager, you need a background in social work, human services, or a related field, often with a bachelor's degree and experience working with diverse populations. Familiarity with case management software, database systems, and knowledge of immigration or resettlement processes are typically required. Strong cultural sensitivity, problem-solving, and interpersonal communication skills help build trust and advocate effectively for clients. These skills are essential to support refugees in navigating complex systems and achieving successful integration into their new communities.

Do I need a degree to be a case manager?

Refugee case managers typically do not require a specific degree, but many employers prefer candidates with a bachelor's degree in social work, human services, or related fields. Relevant skills such as communication, organization, and knowledge of social services are important, and certifications like case management credentials can enhance job prospects.

What does a refugee case manager do?

A refugee case manager helps refugees navigate legal, social, and housing services, providing support throughout their resettlement process. They assess clients' needs, develop individualized plans, and coordinate resources such as employment, healthcare, and language services, often working with community organizations and maintaining detailed case records.

What is the highest paid case manager?

The highest paid case managers are often those in specialized fields such as healthcare or social services, with senior or managerial roles earning over $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of cases managed.
More about Refugee Case Manager jobs
What cities are hiring for Refugee Case Manager jobs? Cities with the most Refugee Case Manager job openings:
What states have the most Refugee Case Manager jobs? States with the most job openings for Refugee Case Manager jobs include:
What job categories do people searching Refugee Case Manager jobs look for? The top searched job categories for Refugee Case Manager jobs are:
Refugee Case Manager jobs near you
Infographic showing various Refugee Case Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
Refugee Case Manager

Refugee Case Manager

Bethany Christian Services

Memphis, TN • On-site

$17.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Bethany Christian Services rating

7.7

Company rating: 7.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.
Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our Christian mission and these shared values: We're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul. As a Refugee Case Manager, you'll help carry this mission forward and make a meaningful impact every day.
How Your Role Makes a Difference
  • Provide culturally sensitive case management services to refugee clients during the defined timeframe from their arrival to the United States;
  • Maintain up-to-date information in client files as required by partner organizations and Department of State;
  • Ensure delivery of services as described in partner organizations' handbook and contractual agreement;
  • Complete paperwork within appropriate time frames based on contract guidelines;
  • Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction;
  • Collaborate effectively with the appropriate internal staff within Bethany programs to coordinate the services for the clients enrolled in their programs as well;
  • Develop and maintain understanding of current refugee issues through personal reading, attendance at related seminars, participation in related task forces and committees, and personal involvement with refugees;
  • Keep abreast of community resources and refer clients for support, as needed;
  • Must be willing to complete on call duties that include time outside normal business hours and weekends;
  • Support volunteers from local community groups by providing information and training, as needed;
  • Provide transportation to clients, as needed;
  • Stay abreast of all agency, federal, and state regulatory requirements related to social services;
  • Essential job responsibilities may vary based on the specific needs of each program/department;
  • May be required or asked to participate in a Bethany sponsored event;
  • Complete other duties as assigned.

What Will Make You Successful
  • Bachelor's level degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college;
  • Child welfare and/or case management experience is strongly preferred;
  • Bilingual: English/Arabic, French, Kinyarwanda, Swahili or other indigenous languages for Refugee Resettlement and English/Dari, Farsi, Pashto, or other applicable languages for Afghan program, preferred;
  • Prior work experience with serving refugees, preferred;
  • Sensitivity in communicating and developing cross-cultural relationships;
  • Excellent verbal and written communication skills;
  • Must be a team player and highly collaborative;
  • Demonstrated clinical, therapeutic, and crisis intervention skills;
  • Ability to work independently and exercise a high level of confidentiality;
  • Must be willing and able to work a flexible schedule which may include evening airport arrivals and weekend home visits, when necessary;
  • Commitment to goals of refugee resettlement, co-sponsorship, and the program mission;
  • Must be 21 years old with a valid driver's license with at least 3 years of driving experience in the United States to operate a vehicle on behalf of Bethany;
  • Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
  • Pass a criminal history screen, including state and local child protection agency registries;
  • Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You
  • Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
  • Access to training, professional development, and career growth opportunities
  • Comprehensive health insurance (medical, dental, and vision)
  • 403(b) retirement plan with employer match eligibility
  • Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
  • Access to education reimbursement for those that qualify
  • Comprehensive employee assistance and wellness program
  • Employer paid long-term disability and group term life insurance

#LI-CC1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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