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Refugee Case Manager Jobs (NOW HIRING)

Comunilife Inc

Case Manager-(DHS) Casa Hope

Queens, NY

$40K - $50K/yr

Comunilife is looking for experienced Case Managers for its new refugee assistance program opening in Jamaica, Queens this month. The Case Manager is responsible for conducting intakes, initial ...

Dorcas International

Case Manager

Providence, RI

$23/hr

... refugee resettlement, clothing and household needs, and more. The Case Manager will provide ... comprehensive wrap-around support for incoming refugees, immigrants, students, youth, and low ...

Dorcas International

Case Manager

Providence, RI · On-site

... refugee resettlement, clothing and household needs, and more. The Case Manager will provide ... comprehensive wrap-around support for incoming refugees, immigrants, students, youth, and low ...

Everstand

Lead Case Manager- HSPRS

Trenton, NJ · On-site

$65K - $69K/yr

Everstand works in collaboration with the Office of Refugee Resettlement (ORR) to provide home study and post release case management to unaccompanied children that are reunified with caregivers ...

Everstand

Lead Case Manager- HSPRS

Trenton, NJ · On-site

Everstand works in collaboration with the Office of Refugee Resettlement (ORR) to provide home study and post release case management to unaccompanied children that are reunified with caregivers ...

Everstand

Lead Case Manager- HSPRS

Trenton, NJ · On-site

Everstand works in collaboration with the Office of Refugee Resettlement (ORR) to provide home study and post release case management to unaccompanied children that are reunified with caregivers ...

Church World Service

Case Manager

Houston, TX · On-site

$45K - $56K/yr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible ... Strongly preferred that candidates are bilingual in English and a refugee language. * The ...

Church World Service

Case Manager

Houston, TX · Hybrid

$18 - $23.25/hr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible ... Strongly preferred that candidates are bilingual in English and a refugee language. * The ...

Church World Service

Case Manager

Houston, TX · Hybrid

$18 - $23.25/hr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible ... Strongly preferred that candidates are bilingual in English and a refugee language. * The ...

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How much do refugee case manager jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for refugee case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Refugee Case Manager vs Immigration Case Worker?

AspectRefugee Case ManagerImmigration Case Worker
CredentialsRelevant social work or counseling certifications, sometimes bilingual skillsLegal or immigration-related certifications, such as paralegal or legal assistant credentials
Work EnvironmentNonprofit organizations, government agencies assisting refugees and asylum seekersLegal firms, government agencies handling immigration cases
Employer & IndustryHumanitarian, social services, refugee support organizationsLegal, government, immigration services
Search & Comparison IntentUnderstanding roles in refugee support and social servicesLegal immigration processes and case management

Refugee Case Managers focus on supporting refugees through social services, while Immigration Case Workers handle legal immigration processes. Both roles require related certifications and often work in similar environments, but their primary focus differs—social support versus legal assistance.

What are some typical challenges faced by Refugee Case Managers, and how are they addressed in the workplace?

Refugee Case Managers often encounter challenges such as language barriers, cultural differences, and the emotional toll of working with individuals who have experienced trauma. These challenges are typically addressed through ongoing training in cultural competency, access to interpreters, and strong support networks within the organization. Team collaboration and regular supervision help case managers share resources, discuss difficult cases, and maintain their own well-being while providing comprehensive support to clients.

What are the key skills and qualifications needed to thrive as a Refugee Case Manager, and why are they important?

To thrive as a Refugee Case Manager, you need a background in social work, human services, or a related field, often with a bachelor's degree and experience working with diverse populations. Familiarity with case management software, database systems, and knowledge of immigration or resettlement processes are typically required. Strong cultural sensitivity, problem-solving, and interpersonal communication skills help build trust and advocate effectively for clients. These skills are essential to support refugees in navigating complex systems and achieving successful integration into their new communities.

What does a Refugee Case Manager do?

A Refugee Case Manager helps newly arrived refugees adjust to life in a new country by providing support and connecting them to essential resources. Their responsibilities often include assisting with housing, employment, healthcare, education, and navigating social services. They advocate for refugees' needs, help them overcome language and cultural barriers, and ensure they can access the programs designed for their well-being. By offering guidance and support, Refugee Case Managers play a crucial role in helping refugees build self-sufficiency and integrate into their new communities.
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Refugee Case Manager jobs near you

EMPLOYMENT CASE MANAGER

ACCULTRATION FOR JUSTICE ACCESS & P

Pittsburgh, PA • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Employment Case Manager,  Pittsburgh, PA

Employment Services /Full-time

Acculturation for Justice, Access and Peace Outreach (AJAPO) is a Refugee Resettlement serving refugees and immigrants from all over the globe in Pittsburgh and Allegheny County. 
Established in 2002, AJAPO serves to improve the lives of refugees and immigrants through its programming and supports them to thrive and become independent and self sufficient in many aspects of their lives.  
AJAPO is seeking to employ an Employment Case Manager to assist our consumers with employment services as they work towards their economic and social self sufficiency in the United States.  The candidate will support diversity and be ready  to collaborate with other staff at AJAPO as a team to serve consumers.
Case Manager will work with individuals and families to achieve economic self-sufficiency through employment.  The duties of the Case Manager will include intake, developing service plans, employment conversations with consumers, training on public transportation ride, escort to job interviews and building relationships with employers.
The successful candidate should have  current authorization to work in the United States.

COVID-19 vaccination and boosters are required  for our employees.

The Employment Case Manager will report to the Employment Coordinator.
The Employment Case Manager will provide services to refugees, asylees, SIVs and other eligible consumers as follows:
Main Responsibilities :

  • Provides intake to employable adult consumers 18 years and older ( Some young adults may be in school up to age 20)
  • Provides service plans for individuals and families to map out  their visions and  goals for self- sufficiency, community integration and family cohesion.
  • Together with consumers, converse to develop short resumes
  • Assist consumers with job   search and completion of job applications
  • Provides job- re4adiness counselling
  • Provides budgeting training
  • Provides public transportation orientation to consumers.
  • Assists both consumers and employers with on-boarding services
  • Tracks employment performance using in-house tracker
  • Documents all consumers activities via specified case notes
  • Assists with monthly, quarterly and annual reports on employment services.
  • Attends internal and external meetings.

 Qualifications

  • Bachelor's degree in humanities,  Social Work or  related field preferred
  • Previous relevant work experience and a demonstrated ability to effectively work with refugee, immigrant  or diverse communities
  • Solid understanding of issues pertinent to refugees and immigrants
  • Ability to cultivate excellent relationships with consumers, staff, and partners
  • Ability for tasks management: meeting deadlines  and time scheduling for various  assignments.
  •   Digital literacy is a must ( at minimum, knowledge of word, excel,  power point, publisher and PDF) and  ability to learn new software
  • Flexibility  to work after  hours and few weekends when needed.
  • While language ability is not needed for the position,  it will be a plus, if candidate speaks any of the preferred languages such as Amharic,  Arabic, Dari,  French, Haitian Kreyol, Pashto, Somali, Spanish, Tigrinya, Swahili,
Skills:


  • Caring, patient, energetic, motivated and hardworking person.
  • Ability to take direction as well as initiative to work independently
  • Ability for collaborative as well as being a team player.
  • Ability to take initiative and manage multiple tasks and projects at one time
  • Passion for community building, refugee and immigrant rights
  • Ability to work effectively  and be culturally sensitive to people from diverse backgrounds
  • Good  English reading, writing and  communication skills  
  • COVID-19 vaccination and boosters are required for AJAPO employees.


Requirements:

  • Hours of work are in-person from 9am -  5p.m. Monday to Friday.  Occasionally depending on clients’ needs, staff work  after hours and at weekends.
  • Act 33/34 Child Abuse History,  Pennsylvania State Police Criminal History, Federal Bureau of Investigations (FBI) Criminal History Clearance are required.
  • Initial Training on the job as well as some external training such as Mandatory Reporter are also required.
  • We require COVID-19 vaccination and the boosters  for employees
  • Personal vehicle with  valid driver’s license, and proof of insurance
  • Successful candidate should have  current authorization  to work in the United States.
Selected candidates will be invited for interview.
Compensation:

  1. The pay rate for this position is $21.50/hour (37.5 hours a week)
  2. Benefit package include 100% staff health, vision and dental insurance with a cap of $300/month reimbursable.
  3. IRA of 3% of pay- staff needs to enroll to benefit.
  4. 13 days paid federal public holidays in a year
  5. Paid vacation days – 12 days in a year
  6. $30K Life insurance
  7. Long and short term liability insurance

Equal Opportunity Employer

 

AJAPO is an equal opportunity employer and committed to  equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

All candidates should respond with copies of their resume to Career at ajapo@pittsburgh.org
Thank you