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How much do refugee case manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for refugee case manager in Michigan is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.59 per hour, depending on experience, location, and employer.

What is the difference between Refugee Case Manager vs Immigration Case Worker?

AspectRefugee Case ManagerImmigration Case Worker
CredentialsRelevant social work or counseling certifications, sometimes bilingual skillsLegal or immigration-related certifications, such as paralegal or legal assistant credentials
Work EnvironmentNonprofit organizations, government agencies assisting refugees and asylum seekersLegal firms, government agencies handling immigration cases
Employer & IndustryHumanitarian, social services, refugee support organizationsLegal, government, immigration services
Search & Comparison IntentUnderstanding roles in refugee support and social servicesLegal immigration processes and case management

Refugee Case Managers focus on supporting refugees through social services, while Immigration Case Workers handle legal immigration processes. Both roles require related certifications and often work in similar environments, but their primary focus differs—social support versus legal assistance.

What are some typical challenges faced by refugee case managers, and how are they addressed in the workplace?

Refugee Case Managers often encounter challenges such as language barriers, cultural differences, and the emotional toll of working with individuals who have experienced trauma. These challenges are typically addressed through ongoing training in cultural competency, access to interpreters, and strong support networks within the organization. Team collaboration and regular supervision help case managers share resources, discuss difficult cases, and maintain their own well-being while providing comprehensive support to clients.

What degree do I need to work with refugees?

Refugee case managers typically hold a bachelor's degree in social work, psychology, sociology, or a related field. Some positions may require or prefer a master's degree or relevant certifications, along with strong interpersonal and organizational skills. Experience working with vulnerable populations can also be valuable.

Do I need a degree to be a refugee case manager?

A degree is not always required to become a refugee case manager, but many employers prefer candidates with a bachelor's degree in social work, human services, or related fields. Relevant experience, strong communication skills, and knowledge of refugee issues can also be important qualifications for the role.

What are the key skills and qualifications needed to thrive as a refugee case manager?

To thrive as a Refugee Case Manager, you need a background in social work, human services, or a related field, often with a bachelor's degree and experience working with diverse populations. Familiarity with case management software, database systems, and knowledge of immigration or resettlement processes are typically required. Strong cultural sensitivity, problem-solving, and interpersonal communication skills help build trust and advocate effectively for clients. These skills are essential to support refugees in navigating complex systems and achieving successful integration into their new communities.

What does a refugee case manager do?

A refugee case manager helps refugees navigate legal, social, and housing services, providing support throughout their resettlement process. They assess clients' needs, develop individualized plans, coordinate resources, and advocate on their behalf, often working with government agencies and community organizations. Strong communication, cultural sensitivity, and knowledge of immigration policies are essential skills for this role.

What are popular job titles related to Refugee Case Manager jobs in Michigan?

For Refugee Case Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Refugee Case Manager jobs in Michigan look for?

The top searched job categories for Refugee Case Manager jobs in Michigan are:

What cities in Michigan are hiring for Refugee Case Manager jobs?

Cities in Michigan with the most Refugee Case Manager job openings:

Refugee Case Manager jobs near you
Infographic showing various Refugee Case Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,613 per year, or $20 per hour.

Refugee Services Case Manager

Jewish Family Services Of Washtenaw County

Ann Arbor, MI

$19.50 - $25.25/hr

Full-time

Posted 6 days ago

Job description

Purpose/Scope of Responsibility  
  1. To provide intensive case management and group programming to refugee services clients per guidelines of the Preferred Communities, Ukrainian Initial Services, Refugee Entrant Program, and Afghan Supplemental assistance grants. (https://www.acf.hhs.gov/orr/programs/refugees/rph). 
  2. The Case Manager will play a crucial role in coordinating and facilitating group programming activities for our clients while also providing supervision and mentorship to interns within our organization. This position requires a strong understanding of counseling techniques, group dynamics, and the ability to work collaboratively with a diverse range of clients and colleagues.
Essential Duties and Responsibilities
  1. Ensures that all Preferred Communities program requirements are met on time.
  2. Collaborate with Preferred Communities Program Manager to ensure all reports (monthly, quarterly, annual) are completed and submitted in a timely manner. 
  3. Provides intensive case management, including assessment, cultural orientation, daily interaction with clients and follow up.
  4. Facilitate and coordinate group programming activities designed to meet the unique needs of our clients.
  5. Conduct assessments to identify clients' group program preferences and needs and monitor and evaluate the effectiveness of group programs, making necessary adjustments for improved outcomes
  6. Assess and create service plans with clients by obtaining relevant history, collecting and evaluating information, and providing appropriate referrals as needed. 
  7. Works closely with clients on barrier removal, one-on-one and/or in group settings.
  8. Maintains client-related documentation standards by preparing and completing in a timely manner all required records and reports for all assigned clients in all data management systems (Computerized case notes, Apricot and Unicentric documentation, etc.).
  9. Maintains professional and technical knowledge by attending agency in-service programs, educational workshops, state and national trainings and conferences, reviewing professional publications and establishing personal networks. Connect clients to external and internal resources to meet individual goals.
  1. Bachelor’s degree in Social Work (LL/LBSW) or a related field, and/or equivalent experience.
  2. Experience in group programming.
  3. Strong knowledge of counseling techniques and group dynamics.
  4. Excellent interpersonal and communication skills.
  5. Experience in supervising and mentoring interns is a preferred.
  6. Strong organizational and time management skills.
  7. Commitment to maintaining client confidentiality and ethical standards.
  8. Knowledge of refugee populations and/or community service experience is advantageous
  9. Computer competency
  10. Excellent written and oral communication skills
  11. Excellent data management and organizational skills
  12. Language proficiency in Arabic, Spanish, Swahili, and/or Pashto is preferred but not required

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