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How much do refugee case manager jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for refugee case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Refugee Case Manager vs Immigration Case Worker?

AspectRefugee Case ManagerImmigration Case Worker
CredentialsRelevant social work or counseling certifications, sometimes bilingual skillsLegal or immigration-related certifications, such as paralegal or legal assistant credentials
Work EnvironmentNonprofit organizations, government agencies assisting refugees and asylum seekersLegal firms, government agencies handling immigration cases
Employer & IndustryHumanitarian, social services, refugee support organizationsLegal, government, immigration services
Search & Comparison IntentUnderstanding roles in refugee support and social servicesLegal immigration processes and case management

Refugee Case Managers focus on supporting refugees through social services, while Immigration Case Workers handle legal immigration processes. Both roles require related certifications and often work in similar environments, but their primary focus differs—social support versus legal assistance.

What are some typical challenges faced by Refugee Case Managers, and how are they addressed in the workplace?

Refugee Case Managers often encounter challenges such as language barriers, cultural differences, and the emotional toll of working with individuals who have experienced trauma. These challenges are typically addressed through ongoing training in cultural competency, access to interpreters, and strong support networks within the organization. Team collaboration and regular supervision help case managers share resources, discuss difficult cases, and maintain their own well-being while providing comprehensive support to clients.

What are the key skills and qualifications needed to thrive as a Refugee Case Manager, and why are they important?

To thrive as a Refugee Case Manager, you need a background in social work, human services, or a related field, often with a bachelor's degree and experience working with diverse populations. Familiarity with case management software, database systems, and knowledge of immigration or resettlement processes are typically required. Strong cultural sensitivity, problem-solving, and interpersonal communication skills help build trust and advocate effectively for clients. These skills are essential to support refugees in navigating complex systems and achieving successful integration into their new communities.

What does a Refugee Case Manager do?

A Refugee Case Manager helps newly arrived refugees adjust to life in a new country by providing support and connecting them to essential resources. Their responsibilities often include assisting with housing, employment, healthcare, education, and navigating social services. They advocate for refugees' needs, help them overcome language and cultural barriers, and ensure they can access the programs designed for their well-being. By offering guidance and support, Refugee Case Managers play a crucial role in helping refugees build self-sufficiency and integrate into their new communities.
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Refugee Case Manager jobs near you
Infographic showing various Refugee Case Manager job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
Refugee Case Management Coordinator - St. Petersburg (Temporary)

Refugee Case Management Coordinator - St. Petersburg (Temporary)

Gulf Coast JFCS

Saint Petersburg, FL • On-site

$52K - $56K/yr

Full-time, Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

This is a temporary position, effective through March 1, 2026 - August 14, 2026.
Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?
WHAT YOU WILL DO:
The Refugee Case Management Coordinator is an exempt position responsible for coordinating psychosocial, educational, social, and housing services. This position is also responsible for supervising, processing referrals, and follow-ups to ensure timely and appropriate service delivery through a network of providers.
Supervisor Responsibilities:
  • Provide case management and social service oversight to all program sites
  • Provide weekly clinical supervision to social work interns and provide case consultations at case staffing and FL-CASIC periodic staff meetings.

Duties and Responsibilities:
  • Provide social work services for the program, which include individual assessments, individual counseling, and group counseling.
  • Oversee the individual, family service, and wellness plans for each new client
  • Conducts outreach to a network of social service providers to build a trauma-informed network
  • Ensures client referrals to social service services through a network of providers to include housing, education, childcare, employment, and psychosocial services
  • Ensure concise, timely entry, and completion of all documentation in the Avatar system within 48 hours of the event occurrence.
  • Participate in monthly supervision, monthly staff meetings, and peer audits with the program director and staff
  • Assist in the data collection to ensure program outcomes.
  • Perform all other duties as assigned.

WHAT WE OFFER:
  • $52,000 - $56,000 annual salary, depending on experience
  • 15 PTO Days per year
  • 13 Paid Holidays
  • Medical, Dental & Vision insurance
  • Healthcare Concierge
  • Financial Wellness Program
  • Dependent Care Flexible Spending Account
  • Immediate eligibility for 403b Savings Plan with 25% match
  • Supplementary Accident, Hospital Indemnity and Specified Disease insurance
  • Paid Life/AD&D insurance
  • Pet, Legal and Identity Theft programs
  • Continuous training and professional development opportunities
  • Mileage Reimbursement
  • An opportunity to make the world a better place!

WHAT YOU WILL NEED:
  • Master's degree in social or related fields with a thorough understanding of trauma-informed care principles
  • Previous social work supervisory experience strongly preferred
  • Previous experience working with refugees strongly preferred
  • Excellent supervisory and analytical skills
  • Ability to deal professionally, courteously, and efficiently with clients and other employees
  • Knowledge of community organizations and resources
  • Excellent written and verbal communication skills
  • Knowledge and previous experience in working with interpretation services
  • Cross-cultural experience or cultural diversity training required
  • Must be able to speak, read, and write in the English language
  • Bilingual, a plus in Dari/Pashto, which are languages spoken by clients
  • Must have a valid driver's license with auto insurance coverage.

WHO WE ARE:
From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.
Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor's and Master's level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.
Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers' compensation status, or any other characteristic protected by federal, state, or local law.
Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization's background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration
Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.

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