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Refugee Case Manager Jobs (NOW HIRING)

The Children's Community Programs of Connecticut

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CRIS Case Manager

New Haven, CT · On-site

$50K - $55K/yr

Reporting to the Lead Case Manager, in CCP's Center for Refugee and Immigration Services (CRIS): * Carry a caseload of unaccompanied children placed in CCP transitional foster homes. Hold the safety ...

Dorcas International

Case Manager

Providence, RI

$23/hr

... refugee resettlement, clothing and household needs, and more. The Case Manager will provide ... comprehensive wrap-around support for incoming refugees, immigrants, students, youth, and low ...

Comunilife Inc

Case Manager-(DHS) Casa Hope

Queens, NY

$40K - $50K/yr

Comunilife is looking for experienced Case Managers for its new refugee assistance program opening in Jamaica, Queens this month. The Case Manager is responsible for conducting intakes, initial ...

Dorcas International

Case Manager

Providence, RI · On-site

... refugee resettlement, clothing and household needs, and more. The Case Manager will provide ... comprehensive wrap-around support for incoming refugees, immigrants, students, youth, and low ...

Church World Service

Case Manager

Rochester, NY

$19.75 - $25.50/hr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible ... Strongly preferred that candidates are bilingual in English and a refugee language. * The ...

Rising Ground

Case Manager

New York, NY · On-site

$22 - $28.25/hr

Conduct comprehensive case management services in compliance with all Federal Office of Refugee Resettlement (ORR), New York State Office of Children and Family Services (OCFS), and program ...

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How much do refugee case manager jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for refugee case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Refugee Case Manager vs Immigration Case Worker?

AspectRefugee Case ManagerImmigration Case Worker
CredentialsRelevant social work or counseling certifications, sometimes bilingual skillsLegal or immigration-related certifications, such as paralegal or legal assistant credentials
Work EnvironmentNonprofit organizations, government agencies assisting refugees and asylum seekersLegal firms, government agencies handling immigration cases
Employer & IndustryHumanitarian, social services, refugee support organizationsLegal, government, immigration services
Search & Comparison IntentUnderstanding roles in refugee support and social servicesLegal immigration processes and case management

Refugee Case Managers focus on supporting refugees through social services, while Immigration Case Workers handle legal immigration processes. Both roles require related certifications and often work in similar environments, but their primary focus differs—social support versus legal assistance.

What's the difference between a caseworker and a case manager?

A refugee case manager typically oversees and coordinates services for clients, developing plans and ensuring progress, while a caseworker often provides direct support and assistance to clients. Case managers usually have more responsibility for case planning and may require additional training or certifications, whereas caseworkers focus on day-to-day client interactions.

What are some typical challenges faced by Refugee Case Managers, and how are they addressed in the workplace?

Refugee Case Managers often encounter challenges such as language barriers, cultural differences, and the emotional toll of working with individuals who have experienced trauma. These challenges are typically addressed through ongoing training in cultural competency, access to interpreters, and strong support networks within the organization. Team collaboration and regular supervision help case managers share resources, discuss difficult cases, and maintain their own well-being while providing comprehensive support to clients.

What are the key skills and qualifications needed to thrive as a Refugee Case Manager, and why are they important?

To thrive as a Refugee Case Manager, you need a background in social work, human services, or a related field, often with a bachelor's degree and experience working with diverse populations. Familiarity with case management software, database systems, and knowledge of immigration or resettlement processes are typically required. Strong cultural sensitivity, problem-solving, and interpersonal communication skills help build trust and advocate effectively for clients. These skills are essential to support refugees in navigating complex systems and achieving successful integration into their new communities.

Do I need a degree to be a case manager?

Refugee case managers typically do not require a specific degree, but many employers prefer candidates with a bachelor's degree in social work, human services, or related fields. Relevant skills such as communication, organization, and knowledge of social services are important, and certifications like case management credentials can enhance job prospects.

What does a refugee case manager do?

A refugee case manager helps refugees navigate legal, social, and housing services, providing support throughout their resettlement process. They assess clients' needs, develop individualized plans, and coordinate resources such as employment, healthcare, and language services, often working with community organizations and maintaining detailed case records.

What is the highest paid case manager?

The highest paid case managers are often those in specialized fields such as healthcare or social services, with senior or managerial roles earning over $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of cases managed.
More about Refugee Case Manager jobs
What cities are hiring for Refugee Case Manager jobs? Cities with the most Refugee Case Manager job openings:
What states have the most Refugee Case Manager jobs? States with the most job openings for Refugee Case Manager jobs include:
What job categories do people searching Refugee Case Manager jobs look for? The top searched job categories for Refugee Case Manager jobs are:
Refugee Case Manager jobs near you
Infographic showing various Refugee Case Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
Case Manager - DOJ

Case Manager - DOJ

Catholic Charities USA

San Diego, CA • On-site

$20 - $23/hr

Full-time

Posted 13 days ago

Catholic Charities USA rating

6.7

Company rating: 6.7 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

393rd of 710 rated non-profit organizations

Job description

POSITION TITLE: Case Manager - DOJ
DEPARTMENT: Refugee and Immigrant Services
REPORTS TO: Director of Refugee and Immigrant Services
SALARY: $20.00 - 23.00/HR
FLSA STATUS: Non-Exempt
HOURS: Full Time/40 hours per week
To apply for this position you need to complete this Application
POSITION SUMMARY: The Case Manager within the Department of Justice (DOJ) plays a crucial role in facilitating and overseeing the progress of cases from initiation to resolution. This position will interact directly with clients, legal professionals, and various agencies to ensure cases are managed efficiently, ethically, and in compliance with all relevant regulations.
IS Case Managers are expected to complete the COIL training and become accredited Department of Justice (DOJ) representative within 6 months of hire.
This role is typically office-based with regular hours, though occasional travel and flexible scheduling may be required to meet client and agency needs. Case Managers should be prepared to handle sensitive situations with empathy and professionalism.
AGENCY CULTURE:
The business and social environment we operate in has changed. What worked yesterday may not work today and will likely not work tomorrow. To thrive, we must incorporate new ways of thinking and embrace new practices. As part of our individual and agency cultural change process, it is critical that all employees of Catholic Charities aspire to the following:
  • A commitment to the agency's mission, vision, and values;
  • A commitment to excellence in everything we do;
  • A commitment to excel at performance and quality improvement;
  • A commitment to outcomes and measured results;
  • A commitment to innovation and to what is possible.

ESSENTIAL FUNCTIONS:
  • Must be able to obtain Accreditation from the Department of Justice
  • Answer telephone inquiries pursuant to program procedures
  • Complete immigration forms for assigned cases such as N-400, I-912, I-90, I-765, I-812D, and I-821, based on client eligibility using E-Immigration (case management software) and attach all and necessary documentation in proper order.
  • Follow established program protocols and training guidelines, while seeking advice and direction from BIA colleagues, DOJ Accredited Representatives, Staff Attorney and program policies, as needed
  • Make referrals to the program's Immigration Attorney for complex cases (e.g. those involving criminal history)
  • Follow-up on cases to obtain missing documentation, including any Request for Evidence (RFE), to confirm receipt of notices from the State Department or USCIS, to remind the client of pending deadlines, or to ascertain the outcome of the application
  • Maintain accurate, complete, and confidential case files, both electronic and hard copy
  • Ensure cases are properly closed, physically and electronically, and archived.
  • Compile and submit program reporting and provide required statistics in a timely manner.
  • Keep management informed of complaints, issues and/or problems for timely investigation and resolutions. Log these into E-immigration.
  • Translate documents and accurately assemble applications
  • Participate in departmental meetings, online webinars, and other training opportunities
  • All other duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
  • Associate degree or higher
  • Must be able to attend trainings for continuous education
  • Ability to learn quickly and be detailed oriented on assigned immigration-related processes, especially DACA/DAPA, citizenship, status adjustment, and green card replacement
  • Fluent in English and Arabic or Spanish
  • Possess strong organizational skills, attention to detail, and high standards of quality
  • Knowledge and familiarity with the culture and community of immigrant/refugee population(s)
  • Ability to use electronic case management database/software with the facility
  • Ability to work independently and in a team setting
  • Have a cooperative, friendly, and helpful attitude with clients and co-workers.
  • Ability to work closely with other employees to ensure a positive, constructive environment within the program or department, and throughout the agency.
  • Possess passion and enthusiasm for the Mission and values of CCDSD

CERTIFICATES, LICENSES, REGISTRATIONS:
  • Valid California Drivers License and automobile insurance in compliance with Agency requirements.
  • Current CPR and First Aid
  • Successful completion of a DOJ / FBI Live Scan
  • TB Screening

PHYSICAL REQUIREMENTS:
Team members will occasionally travel while performing job duties so they will need to be flexible to accommodate client and agency needs. They also need to be able to sit at a desk and operate a computer for two or more hours. Occasionally they may be required to lift items up to 10 pounds to a height of up to 3 feet. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability.

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