We assign affiliates with a specific 800 number, provide tracking, call details, call recording via an affiliate dashboard. Our affiliate program will also provide those basics and more such as daily ...
We assign affiliates with a specific 800 number, provide tracking, call details, call recording via an affiliate dashboard. Our affiliate program will also provide those basics and more such as daily ...
... call recording, CRM workflows) within their first week Run weekly roleplay sessions and call reviews-no exceptions Drive Metrics Visibility & Accountability Deliver weekly metrics reports to ...
... call recording, CRM workflows) within their first week Run weekly roleplay sessions and call reviews-no exceptions Drive Metrics Visibility & Accountability Deliver weekly metrics reports to ...
Urgent Need Genesys Architect
San Francisco, CA · On-site
$286K/yr
Identifies best practices for call routing, call recording/steering, workforce management, reporting and works with the business to implement changes and enhancements that enable them to better ...
Urgent Need Genesys Architect
San Francisco, CA · On-site
$286K/yr
Identifies best practices for call routing, call recording/steering, workforce management, reporting and works with the business to implement changes and enhancements that enable them to better ...
We assign affiliates with a specific 800 number, provide tracking, call details, call recording via an affiliate dashboard. Our affiliate program will also provide those basics and more such as daily ...
We assign affiliates with a specific 800 number, provide tracking, call details, call recording via an affiliate dashboard. Our affiliate program will also provide those basics and more such as daily ...
... call recording, CRM workflows) within their first week Run weekly roleplay sessions and call reviews-no exceptions Drive Metrics Visibility & Accountability Deliver weekly metrics reports to ...
... call recording, CRM workflows) within their first week Run weekly roleplay sessions and call reviews-no exceptions Drive Metrics Visibility & Accountability Deliver weekly metrics reports to ...
... call recording, CRM workflows) within their first week Run weekly roleplay sessions and call reviews-no exceptions Drive Metrics Visibility & Accountability Deliver weekly metrics reports to ...
... call recording, CRM workflows) within their first week Run weekly roleplay sessions and call reviews-no exceptions Drive Metrics Visibility & Accountability Deliver weekly metrics reports to ...
Perform required documentation for each call, recording recommendations, repairs, accurate readings, and observations. Have client sign necessary paper work and collect payments as directed.
Perform required documentation for each call, recording recommendations, repairs, accurate readings, and observations. Have client sign necessary paper work and collect payments as directed.
Resource Center Specialist/Call Center Representative
Lake Worth, FL · On-site
$18 - $20.50/hr
Comply with all monitoring, call recording, quality assurance, documentation, and performance management requirements. * Acknowledge that remote work approval may be suspended or revoked due to ...
Quick apply
Resource Center Specialist/Call Center Representative
Lake Worth, FL · On-site
$18 - $20.50/hr
Comply with all monitoring, call recording, quality assurance, documentation, and performance management requirements. * Acknowledge that remote work approval may be suspended or revoked due to ...
Resource Center Specialist/Call Center Representative
Lantana, FL · On-site
$18 - $20.50/hr
Comply with all monitoring, call recording, quality assurance, documentation, and performance management requirements. * Acknowledge that remote work approval may be suspended or revoked due to ...
Resource Center Specialist/Call Center Representative
Lantana, FL · On-site
$18 - $20.50/hr
Comply with all monitoring, call recording, quality assurance, documentation, and performance management requirements. * Acknowledge that remote work approval may be suspended or revoked due to ...
Transfer Center Specialist
Rapid City, SD · On-site
$16.57 - $20.71/hr
Proficient in data entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations. * Responsible for working to improve ...
Transfer Center Specialist
Rapid City, SD · On-site
$16.57 - $20.71/hr
Proficient in data entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations. * Responsible for working to improve ...
NICE Engineer
Pennington, NJ · On-site
Required : • BACHELOR OF COMPUTER SCIENCE • 10 - 12 Years of experience • Genesys Cloud • NICE Call Recording • Nexidia Interaction Analytics • NICE/IEX Workforce Management • APA • ...
NICE Engineer
Pennington, NJ · On-site
Required : • BACHELOR OF COMPUTER SCIENCE • 10 - 12 Years of experience • Genesys Cloud • NICE Call Recording • Nexidia Interaction Analytics • NICE/IEX Workforce Management • APA • ...
... Call recording (preferably NICE) Workforce management solutions (preferably Aspect) Performance management and data warehousing (preferably Merced and Business Objects) Integration with web services ...
... Call recording (preferably NICE) Workforce management solutions (preferably Aspect) Performance management and data warehousing (preferably Merced and Business Objects) Integration with web services ...
PPC Affiliate Partner
Durham, NC · On-site
We assign affiliates with a specific 800 number, provide tracking, call details, call recording via an affiliate dashboard. Our affiliate program will also provide those basics and more such as daily ...
PPC Affiliate Partner
Durham, NC · On-site
We assign affiliates with a specific 800 number, provide tracking, call details, call recording via an affiliate dashboard. Our affiliate program will also provide those basics and more such as daily ...
... call recording, CRM workflows) within their first week Run weekly roleplay sessions and call reviews-no exceptions Drive Metrics Visibility & Accountability Deliver weekly metrics reports to ...
... call recording, CRM workflows) within their first week Run weekly roleplay sessions and call reviews-no exceptions Drive Metrics Visibility & Accountability Deliver weekly metrics reports to ...
Affiliate Telephone PPC
New York, NY · On-site
We assign affiliates with a specific 800 number, provide tracking, call details, call recording via an affiliate dashboard. Our affiliate program will also provide those basics and more such as daily ...
Affiliate Telephone PPC
New York, NY · On-site
We assign affiliates with a specific 800 number, provide tracking, call details, call recording via an affiliate dashboard. Our affiliate program will also provide those basics and more such as daily ...
Partners - PPC Affiliation
Seattle, WA · On-site
We assign affiliates with a specific 800 number, provide tracking, call details, call recording via an affiliate dashboard. Our affiliate program will also provide those basics and more such as daily ...
Partners - PPC Affiliation
Seattle, WA · On-site
We assign affiliates with a specific 800 number, provide tracking, call details, call recording via an affiliate dashboard. Our affiliate program will also provide those basics and more such as daily ...
... call recording, CRM workflows) within their first week Run weekly roleplay sessions and call reviews-no exceptions Drive Metrics Visibility & Accountability Deliver weekly metrics reports to ...
... call recording, CRM workflows) within their first week Run weekly roleplay sessions and call reviews-no exceptions Drive Metrics Visibility & Accountability Deliver weekly metrics reports to ...
Transfer Center Specialist
Rapid City, SD · On-site
$16.57 - $20.71/hr
Proficient in data entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations. * Responsible for working to improve ...
Transfer Center Specialist
Rapid City, SD · On-site
$16.57 - $20.71/hr
Proficient in data entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations. * Responsible for working to improve ...
Telecommunications Manager Part-Time
West Long Branch, NJ · On-site
$50/hr
Teltronics Call Recording; Avotus Call Accounting and SPOK 911 systems; and supervise Telecommunications Staff. This is an in-person, on-campus, non-remote position. Additional Application Material ...
Telecommunications Manager Part-Time
West Long Branch, NJ · On-site
$50/hr
Teltronics Call Recording; Avotus Call Accounting and SPOK 911 systems; and supervise Telecommunications Staff. This is an in-person, on-campus, non-remote position. Additional Application Material ...
... Call recording (preferably NICE) Workforce management solutions (preferably Aspect) Performance management and data warehousing (preferably Merced and Business Objects) Integration with web services ...
... Call recording (preferably NICE) Workforce management solutions (preferably Aspect) Performance management and data warehousing (preferably Merced and Business Objects) Integration with web services ...
Call Recording information
See salary details
$29.5K - $42.4K
16% of jobs
$48.3K is the 25th percentile. Wages below this are outliers.
$42.4K - $55.3K
19% of jobs
$55.3K - $68.2K
13% of jobs
The median wage is $69.7K / yr.
$68.2K - $81.1K
14% of jobs
$81.1K - $94K
10% of jobs
$100K is the 75th percentile. Wages above this are outliers.
$94K - $107K
6% of jobs
$107K - $119.9K
4% of jobs
$119.9K - $132.8K
5% of jobs
$132.8K - $145.7K
4% of jobs
$145.7K - $158.6K
8% of jobs
$158.6K - $171.5K
0% of jobs
$29.5K
$84.5K
$171.5K
How much do call recording jobs pay per year?
What is a Call Recording job?
A Call Recording job involves monitoring, recording, and managing phone conversations for quality assurance, compliance, training, or dispute resolution. Professionals in this role may use specialized software to record and store calls, ensure compliance with legal requirements, and analyze calls for quality improvement. This position is commonly found in customer service centers, financial institutions, and organizations that require call monitoring for regulatory or training purposes.
What are the key skills and qualifications needed to thrive in the Call Recording position, and why are they important?
To thrive in a Call Recording Specialist role, you need an understanding of telecommunications systems, data privacy regulations, and strong attention to detail, often supported by prior experience in compliance or customer service environments. Familiarity with call recording software (such as NICE, Verint, or Zoom), CRM platforms, and basic IT troubleshooting is typically required. Excellent organizational skills, discretion, and effective communication make candidates stand out in this position. These abilities are critical to ensure accurate, secure, and respectful handling of sensitive audio data while supporting business operations and regulatory compliance.
What are some typical responsibilities of a Call Recording Specialist on a daily basis?
A Call Recording Specialist is primarily responsible for monitoring, maintaining, and managing the recording of incoming and outgoing calls to ensure compliance with company policies and legal requirements. This includes reviewing audio files for quality assurance, retrieving and archiving recordings as needed, and assisting other departments with access requests or audits. Specialists also troubleshoot technical issues, update recording systems, and provide training or support on how to use call recording tools. The role often involves collaborating closely with compliance, IT, and customer service teams to maintain data integrity and security. Staying organized and detail-oriented is key to managing the high volume of data handled each day.

Full-time
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