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Call Recording Jobs Near Me

Ensure that screen 19 is being reviewed and STAT cases are being handled and (or) escalated appropriately. * Assist area managers with call recording tool requests and following up on all call center ...

Ensure that screen 19 is being reviewed and STAT cases are being handled and (or) escalated appropriately. * Assist area managers with call recording tool requests and following up on all call center ...

Voice Engineer

Gahanna, OH · On-site

$105K - $115K/yr

... of call recording systems (Nice) • Strong E911 experience • Good knowledge and familiarity • with Cisco UCS • Good experience with general networking technologies • Strong understanding ...

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

Maintain records of customer interactions and call activity Qualifications * Strong verbal communication and active listening skills * Professional and customer-focused demeanor * Basic computer and ...

Call Center Agent

Columbus, OH

$14.50 - $19/hr

Maintain records of customer interactions and call activity Qualifications * Strong verbal communication and active listening skills * Professional and customer-focused demeanor * Basic computer and ...

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Call Center Representative We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers ...

New

Call Center Agent

Columbus, OH · On-site

$50K - $54K/yr

Call Center Agent At Biz Voice Boost, we believe that meaningful connections drive business success ... Maintain accurate records of customer interactions. * Support customer satisfaction and service ...

Call Center Representative At Biz Voice Boost, we believe that meaningful connections drive ... Maintain accurate records of customer interactions. * Identify customer needs and recommend ...

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Showing results 1-20

Call Recording information

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$29.5K

$84.5K

$171.5K

How much do call recording jobs pay per year?

As of Aug 17, 2026, the average yearly pay for call recording in the United States is $84,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What states have the most Call Recording jobs?

States with the most job openings for Call Recording jobs include:

What are the most commonly searched types of Call Recording jobs?

The most popular types of Call Recording jobs are:

A map of the United States highlighting the number of Call Recording job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Call Recording job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Voice Engineer in Gahanna, OH (Fulltime, Onsite)

Northern Base

Gahanna, OH • On-site

Full-time

Posted 12 days ago


Job description

Voice Engineer
Gahanna, OH
Fulltime, Onsite
 
Must Have Technical/Functional Skills
•  Strong experience with Voice / VoIP management tools and processes 
• Strong knowledge and experience with Cisco Unified Call Manager  
• Good knowledge and experience with SBC technologies (Oracle) 
• Strong understanding of call recording systems (Nice) 
• Strong E911 experience 
• Good knowledge and familiarity
•  with Cisco UCS 
• Good experience with general networking technologies 
• Strong understanding with Microsoft Teams Calling
• 3+ years of experience managing large call manager telephony environments 
Roles & Responsibilities
• Configure and enable Teams Phone System, policies, calling plans, and number assignments. 
• Work with SBCs (AudioCodes/Ribbon) for Direct Routing setup and testing. 
• Perform user cutovers from Cisco to Teams in coordinated migration waves. 
• Configure Teams call queues, auto attendants, voicemail, and routing policies. 
• Migrate and validate analog and specialty lines (gateways/intercom/paging). 
• Coordinate with carriers for number porting and PSTN transitions
• Reconfigure or decommission Cisco voice gateways and SIP trunks postmigration. 
• Update routing tables, dial peers, E911 configurations, and failover paths. 
• Support coexistence scenarios during phased migration. 
• Provide L2/L3 troubleshooting during pilot and mass migration phases. 
• Identify issues in SBC routing, Teams policy conflicts, or device registration failures. 
• Handle escalations related to call quality, dropped calls, and network dependencies. 
• Create detailed SOPs, migration runbooks, rollback plans, and user guides.