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How much do call receptionist jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

Which call receptionist job pays the most?

Senior or specialized call receptionist roles, such as medical or legal receptionists, tend to offer higher salaries due to required expertise and certifications. Additionally, receptionists working in large corporations or in high-cost-of-living areas often earn higher wages. Experience, industry, and location significantly influence pay rates for call receptionists.

How much do call receptionists earn?

Call receptionists typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, and some positions may require basic computer skills and a professional demeanor.

What are the key skills and qualifications needed to thrive as a call receptionist, and why are they important?

To thrive as a Call Receptionist, you need excellent verbal communication, active listening, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and basic office applications is commonly required. Professionalism, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are crucial for providing a positive first impression and ensuring efficient communication within an organization.

What are some common challenges faced by call receptionists, and how can they be managed effectively?

Call receptionists often face challenges such as handling a high volume of calls during peak hours, managing difficult or upset callers, and multitasking between phone duties and administrative tasks. Effective time management, clear communication, and familiarity with the company's protocols can help alleviate these pressures. Many organizations provide training and support tools, such as call scripts and customer relationship management (CRM) software, to help receptionists stay organized and provide excellent service.

What is the difference between Call Receptionist vs Front Desk Clerk?

AspectCall ReceptionistFront Desk Clerk
CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Work EnvironmentCall centers, office settingsHotels, offices, healthcare facilities
Employer & IndustryBusinesses with customer call needsHospitality, healthcare, corporate reception
Primary DutiesAnswering calls, routing messagesGreeting visitors, managing front desk

While both roles involve customer interaction, a Call Receptionist primarily handles incoming calls and message routing in office or call center environments. A Front Desk Clerk typically manages visitor check-ins and front desk operations in hospitality or healthcare settings. The roles overlap in communication skills but differ in daily tasks and work environments.

What is a call receptionist?

Call receptionists are professionals responsible for answering incoming phone calls, directing them to the appropriate department or individual, and providing general information to callers. They often serve as the first point of contact for a business or organization, ensuring that callers are greeted courteously and assisted efficiently. In addition to handling calls, call receptionists may also perform administrative tasks such as scheduling appointments, taking messages, and managing front desk operations. Their role is essential for maintaining effective communication and a positive first impression for clients and visitors.
More about Call Receptionist jobs
What cities are hiring for Call Receptionist jobs? Cities with the most Call Receptionist job openings:
What states have the most Call Receptionist jobs? States with the most job openings for Call Receptionist jobs include:
What job categories do people searching Call Receptionist jobs look for? The top searched job categories for Call Receptionist jobs are:
Call Receptionist jobs near you
Infographic showing various Call Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Call Center Receptionist

Westeasthub Llc

Yorba Linda, CA

$21/hr

Full-time

PTO

Re-posted 11 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
Job Summary
We are seeking a professional and personable Call Center Receptionist to be the first point of contact for our customers. In this role, you will answer incoming calls, direct inquiries, and proactively make outbound calls to promote our services and acquire new customers. You’ll play a key role in creating a welcoming experience and driving customer engagement.
Key Responsibilities

  • Answer inbound calls promptly and professionally
  • Greet and direct customers to the appropriate department or resource
  • Make outbound calls to promote services and acquire new customers
  • Provide accurate information about products, services, and promotions
  • Log call details and customer interactions in the system
  • Assist with administrative tasks like scheduling, data entry, and follow-ups
  • Maintain a professional, organized front-desk environment
Qualifications

  • High school diploma or GED required; college coursework preferred
  • Previous experience in a receptionist or call center role is a plus
  • Excellent verbal and written communication skills
  • Strong customer service orientation and a proactive attitude
  • Ability to multitask and handle both inbound and outbound calls efficiently
  • Proficiency with Microsoft Office and call center software
  • Detail-oriented and organized with a strong focus on follow-through