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Call Center Jobs in Minnesota (NOW HIRING)

Michelsgaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Michelsgaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Johnstone Supply

Call Center Associate

Minneapolis, MN · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Call Center Associate Johnstone Supply - Heartland Group is now hiring a Call Center Associate for our South Region. This individual will answer incoming calls from customers to take orders, answer ...

TriNet

Call Center Representative

Minneapolis, MN · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Call Center Representative at Hero is responsible for fielding incoming calls and inquiries, and converting them into booked appointments with our technicians and staff. Candidates who will thrive ...

TEKsystems

Call Center Representative

Minneapolis, MN

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer service,health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

Johnstone Supply

Call Center Associate

Bloomington, MN · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Call Center Associate Johnstone Supply - Heartland Group is now hiring a Call Center Associate for our North Region. This individual will answer incoming calls from customers to take orders, answer ...

Johnstone Supply

Call Center Associate

Minneapolis, MN · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Call Center Associate Johnstone Supply - Heartland Group is now hiring a Call Center Associate for our North Region. This individual will answer incoming calls from customers to take orders, answer ...

Minnesota Jobs

Call Center Representative

Minneapolis, MN · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills Call center, Customer service, health insurance Top Skills Details Call center, Customer service, health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

TEKsystems

Call Center Representative

Minneapolis, MN

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer service,health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

Mystic Lake Casino Hotel

Call Center Representative

Prior Lake, MN · On-site

$16.50 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Call Center Representative Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Passionate about helping customers Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plus-but not required. Schedule Full-time ...

Motor Works Auto

Call Center Representative

Waite Park, MN · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Passionate about helping customers Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plus--but not required. Schedule Full-time ...

Motor Works Auto

Call Center Representative

Waite Park, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Passionate about helping customers Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plusbut not required. Schedule Full-time ...

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Showing results 21-40

All JobsCall Center JobsCall Center Jobs in Minnesota

Call Center information

See Minnesota salary details

$10

$17

$24

How much do call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call center in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Minnesota? The most popular types of Call Center jobs in Minnesota are:
What are popular job titles related to Call Center jobs in Minnesota? For Call Center jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Minnesota look for? The top searched job categories for Call Center jobs in Minnesota are:
What cities in Minnesota are hiring for Call Center jobs? Cities in Minnesota with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Minnesota as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative

Michelsgaming

Minneapolis, MN • On-site

$16.75 - $21/hr

Other

Re-posted 11 days ago

Job description

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Apply