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Call Center Trainer Jobs in Michigan (NOW HIRING)

Catch Vibe Voice

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a ... Structured training and coaching. * Opportunities for growth and advancement. * Performance-based ...

Limitless East Marketing

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We are ...

Entertainment Travel Associates

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a ... Structured training and coaching. * Opportunities for growth and advancement. * Performance-based ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

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All JobsCall Center Trainer JobsCall Center Trainer Jobs in Michigan

Call Center Trainer information

See Michigan salary details

$11

$21

$31

How much do call center trainer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for call center trainer in Michigan is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.03 per hour, depending on experience, location, and employer.

What does a call center trainer do?

As a call center trainer, you train customer service representatives in a call center. Your responsibilities vary somewhat on the particular needs of your employer; for instance, you may create a training plan or develop a guide or manuals to help employees learn how to speak to customers. You may present existing material in a class format and provide training demonstrations to staff. Some employers expect call center trainers to assess employee performance and coach those in need of additional guidance.

What are the key skills and qualifications needed to thrive as a call center trainer, and why are they important?

To thrive as a Call Center Trainer, you need expertise in customer service operations, adult learning principles, and a background in training or coaching, often supported by a degree in communications or related fields. Familiarity with call center software, Learning Management Systems (LMS), and training certifications such as Certified Professional in Training Management (CPTM) is beneficial. Strong presentation, interpersonal, and motivational skills set outstanding trainers apart by fostering engagement and learning. These abilities ensure effective onboarding, skill development, and consistent service quality across call center teams.

What are some common challenges faced by call center trainers, and how can they be addressed?

Call Center Trainers often encounter challenges such as varying trainee skill levels, ensuring engagement during remote or in-person sessions, and keeping training materials up-to-date with evolving company protocols. To address these, trainers can assess learning styles early, incorporate interactive techniques like role-playing, and collaborate closely with operations and quality assurance teams for timely content updates. These strategies help ensure that training is effective, relevant, and supports both new hires and existing staff in delivering excellent customer service.

What is the difference between Call Center Trainer vs Customer Service Representative?

AspectCall Center TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve agent skillsHandles customer inquiries and resolves issues
Required SkillsTraining development, communication, coachingCustomer service, communication, problem-solving
Work EnvironmentTraining rooms, call centers, online platformsCall centers, customer support centers
CertificationsCustomer service or training certifications often preferredCustomer service certifications beneficial

While both roles operate within call centers and require strong communication skills, a Call Center Trainer focuses on employee development through training programs, whereas a Customer Service Representative directly interacts with customers to address their needs. Understanding these differences helps in choosing the right career path or job search focus.

More about Call Center Trainer jobs

What are the most commonly searched types of Call Center Trainer jobs in Michigan?

The most popular types of Call Center Trainer jobs in Michigan are:

What are popular job titles related to Call Center Trainer jobs in Michigan?

For Call Center Trainer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Call Center Trainer jobs in Michigan look for?

The top searched job categories for Call Center Trainer jobs in Michigan are:

What are popular job titles related to Call Center Trainer jobs in MI?

For Call Center Trainer jobs in MI, the most frequently searched job titles are:

Call Center Trainer jobs near you
Infographic showing various Call Center Trainer job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $44,846 per year, or $21.6 per hour.

Call Center Representative

Luxury Bath Technologies

Fort Gratiot, MI • On-site

$17/hr

Full-time

Re-posted 25 days ago

Job description

Call Center Representative
Port Huron, MI
$17/hour base + Uncapped Commission
Full-Time | Morning & Evening Shifts AvailableAbout Us
With over 25 years in business, Luxury Bath is a leader in the acrylic bath remodeling industry and one of the fastest-growing companies in the home improvement space. We specialize in beautiful, durable, and low-maintenance bathroom solutions that improve homeowners' lives.Job Summary
Luxury Bath / Mobility Remodelers is hiring a high-energy Call Center Representative to join our Port Huron team. In this role, you will connect with homeowners, generate leads, and schedule free in-home consultations.
This is an on-site position (not remote).What You'll Do
  • Make outbound calls to homeowners to set appointments
  • Deliver and adapt scripted sales pitches
  • Handle objections and answer customer questions
  • Confirm, reschedule, and follow up on appointments
  • Enter lead and customer information into company systems
  • Answer inbound calls from advertising campaigns
  • Maintain accurate records and daily reports
  • Support the sales team by scheduling qualified appointments
What We're Looking For
  • Experience in call center, telemarketing, or sales preferred
  • Strong communication and persuasion skills
  • Comfortable working in a fast-paced, high-call-volume environment
  • Basic computer/data entry skills
  • Self-motivated, reliable, and goal-oriented
What We Offer
  • $17/hour base pay + commission (uncapped earning potential)
  • Paid training and ongoing coaching
  • Career advancement opportunities
  • Supportive team environment
  • Stable, growing company
Schedule
  • Full-time
  • Morning and evening shifts available
Apply Today!
Join one of the fastest-growing companies in the industry and start earning while making a difference for homeowners.
Apply now to jumpstart your career with Luxury Bath!

Apply