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Call Center Supervisor Jobs in Oregon (NOW HIRING)

Leslie's

Call Center - OHT

Hillsboro, OR · On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with ... Escalate unresolved or complex issues to the appropriate department or supervisor * Maintain ...

DaBella

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

Dabella

Part Time Call Center

Hillsboro, OR

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

DaBella

Call Center Representative

Hillsboro, OR · On-site

$17.50 - $21.75/hr

... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join the revolution at #97124CC

Emergency Dental Care USA, Inc

Appointment Conversion Specialist Call Center (Dental Office) About the Role We are seeking a high-performing, patient-focused Inside Dental Sales Representative to join our growing call center team.

Emergency Dental Care USA, Inc

OR

Call Center (Dental Office) About the Role We are seeking a high-performing, patient-focused Inside Dental Sales Representative to join our growing call center team. This role is critical in ...

Trillium Family Services

Center Supervisor

Portland, OR · On-site

$68K/yr

The Center Supervisor supports the general functioning of Trillium Family Services during non-business hours. Routinely supports programing and provides authorization for crisis situations. Position ...

GT Independence

Call Center Specialist I

Salem, OR · On-site

$16.50 - $20.75/hr

As a Call Center (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake ...

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Showing results 21-40

All JobsCall Center Supervisor JobsCall Center Supervisor Jobs in Oregon

Call Center Supervisor information

See Oregon salary details

$31.2K

$67.5K

$115.8K

How much do call center supervisor jobs pay per year?

As of Aug 8, 2026, the average yearly pay for call center supervisor in Oregon is $67,490.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $79,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by call center supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What are the key skills and qualifications needed to thrive as a call center supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What is a call center supervisor?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How much do call center supervisors make in the US?

In the US, call center supervisors typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and whether the role involves team management or specialized skills.

How much does a call center supervisor make?

The average salary for a call center supervisor in Florida is approximately $45,000 to $60,000 per year, depending on experience, company size, and location. Supervisors often oversee teams, handle customer service issues, and may require leadership skills and familiarity with call center software.
What are the most commonly searched types of Call Center Supervisor jobs in Oregon? The most popular types of Call Center Supervisor jobs in Oregon are:
What are popular job titles related to Call Center Supervisor jobs in Oregon? For Call Center Supervisor jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Call Center Supervisor jobs in Oregon look for? The top searched job categories for Call Center Supervisor jobs in Oregon are:
What cities in Oregon are hiring for Call Center Supervisor jobs? Cities in Oregon with the most Call Center Supervisor job openings:
What are popular job titles related to Call Center Supervisor jobs in OR? For Call Center Supervisor jobs in OR, the most frequently searched job titles are:
Call Center Supervisor jobs near you
Infographic showing various Call Center Supervisor job openings in Oregon as of August 2026, with employment types broken down into 2% As Needed, 66% Full Time, 30% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $67,490 per year, or $32.4 per hour.

Call Center - OHT

Leslie's

Hillsboro, OR • On-site

$19 - $21/hr

Full-time

Retirement

Re-posted 8 days ago

Leslie's rating

5.6

Company rating: 5.6 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

484th of 731 rated retailers

Job description

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:
Oregon Hot Tub is Oregon's largest and most established hot tub company-the #1 selling hot tub company in the Portland area since 1979. We became a part of Leslie's family in October 2019. Oregon Hot Tub has worked closely with Watkins Manufacturing, makers of the Hot Spring Spas, to establish itself as one of the premier Hot Spring Spa dealers in the country. Our team of affable and highly informed sales personnel is dedicated to ensuring that you acquire a hot tub or sauna that perfectly aligns with your preferences. Our team of certified technicians, water care specialists, and customer service representatives excel in providing unparalleled post-purchase assistance, setting a benchmark in the industry.
Job Overview:
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer support. The ideal candidate has strong communication skills, a positive attitude, and the ability to resolve issues efficiently while maintaining a high level of customer satisfaction.
Compensation Range: $19.00 - $21.00 /Hourly
Compensation within range to be determined by the applicant's education, experience, knowledge and skills, as well as internal equity and alignment with market data.
Responsibilities:
  • Answer inbound customer calls and respond to inquiries in a timely and professional manner
  • Make outbound calls for follow-ups, appointment confirmations, surveys, or customer support purposes
  • Provide accurate information regarding products, services, company policies, and account details
  • Resolve customer concerns and complaints with professionalism and empathy
  • Document customer interactions, call details, and resolutions accurately in the system
  • Escalate unresolved or complex issues to the appropriate department or supervisor
  • Maintain confidentiality and protect customer information at all times
  • Meet or exceed performance metrics including attendance, call quality, productivity, and customer satisfaction goals
  • Collaborate with team members and management to improve customer experience and service processes

Qualifications:
  • High school diploma or GED required; associate or bachelor's degree preferred
  • Previous customer service or call center experience preferred
  • Strong verbal and written communication skills
  • Excellent problem-solving, multitasking, and organizational abilities
  • Comfortable using computers, data entry systems, and CRM software
  • Ability to remain calm, professional, and patient in fast-paced or high-pressure situations
  • Strong listening skills with attention to detail
  • Reliable attendance and strong work ethic
  • Ability to work flexible schedules, including weekends or evenings if needed

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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