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Call Center Supervisor Jobs in Michigan (NOW HIRING)

EPIC Health System LLC

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type: Full-Time Be the Voice of Patient Care at EPIC Health At EPIC Health, every patient interaction matters. From the ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

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Showing results 41-60

All JobsCall Center Supervisor JobsCall Center Supervisor Jobs in Michigan

Call Center Supervisor information

See Michigan salary details

$25.7K

$55.6K

$95.4K

How much do call center supervisor jobs pay per year?

As of Sep 1, 2026, the average yearly pay for call center supervisor in Michigan is $55,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $65,400.00 per year, depending on experience, location, and employer.

What is a call center supervisor?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What are the key skills and qualifications needed to thrive as a call center supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What are some common challenges faced by call center supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How much do call center supervisors make in the US?

Call center supervisors in the US typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and whether the role involves managing large teams or specialized customer service functions.

What are the most commonly searched types of Call Center Supervisor jobs in Michigan?

The most popular types of Call Center Supervisor jobs in Michigan are:

What are popular job titles related to Call Center Supervisor jobs in Michigan?

For Call Center Supervisor jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Call Center Supervisor jobs in Michigan look for?

The top searched job categories for Call Center Supervisor jobs in Michigan are:

What cities in Michigan are hiring for Call Center Supervisor jobs?

Cities in Michigan with the most Call Center Supervisor job openings:

What are popular job titles related to Call Center Supervisor jobs in MI?

For Call Center Supervisor jobs in MI, the most frequently searched job titles are:

Call Center Supervisor jobs near you
Infographic showing various Call Center Supervisor job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,637 per year, or $26.7 per hour.

Call Center Representative

Luxury Bath Technologies

Marysville, MI • On-site

$17/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Call Center Representative 

 Port Huron, MI

 $17/hour base + Uncapped Commission

 Full-Time | Morning & Evening Shifts Available

About Us

With over 25 years in business, Luxury Bath is a leader in the acrylic bath remodeling industry and one of the fastest-growing companies in the home improvement space. We specialize in beautiful, durable, and low-maintenance bathroom solutions that improve homeowners’ lives.

Job Summary

Luxury Bath / Mobility Remodelers is hiring a high-energy Call Center Representative to join our Port Huron team. In this role, you will connect with homeowners, generate leads, and schedule free in-home consultations.

This is an on-site position (not remote).

What You’ll Do

  • Make outbound calls to homeowners to set appointments

  • Deliver and adapt scripted sales pitches

  • Handle objections and answer customer questions

  • Confirm, reschedule, and follow up on appointments

  • Enter lead and customer information into company systems

  • Answer inbound calls from advertising campaigns

  • Maintain accurate records and daily reports

  • Support the sales team by scheduling qualified appointments

What We’re Looking For

  • Experience in call center, telemarketing, or sales preferred

  • Strong communication and persuasion skills

  • Comfortable working in a fast-paced, high-call-volume environment

  • Basic computer/data entry skills

  • Self-motivated, reliable, and goal-oriented

What We Offer

  • $17/hour base pay + commission (uncapped earning potential)

  •  Paid training and ongoing coaching

  •  Career advancement opportunities

  •  Supportive team environment

  •  Stable, growing company

Schedule

  • Full-time

  • Morning and evening shifts available

Apply Today!

Join one of the fastest-growing companies in the industry and start earning while making a difference for homeowners.

Apply now to jumpstart your career with Luxury Bath!

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