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Call Center Supervisor Jobs in Delaware (NOW HIRING)

Liveops

Remote Customer Service Representative

Dover, DE · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

SolomonEdwards

Customer Experience Specialist I

Dover, DE · On-site

$20 - $24/hr

  • Medical

  • Retirement

Operate in a call center environment as a customer success advocate. * Answer high-volume, inbound ... All employees, including managers and supervisors, are responsible for upholding our EEO and ...

GEICO

Contractor - GEA

Wilmington, DE · On-site

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being ...

GEICO

Contractor - GEA

Wilmington, DE

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being ...

Ready 4 Work

Collection Specialist

Dover, DE · On-site

$35K - $40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to direct supervisor • High volume communication (verbal/written) to assigned delinquent ... Call center Schedule: * 8 hour shift * Monday to Friday Education: * High school or equivalent ...

Mister Sparky of Delaware

Client Care Representative

Newark, DE · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reports to the Call Center Manager. JOB DUTIES * Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company * Good ...

Mister Sparky of Delaware

Client Care Representative

Newark, DE · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reports to the Call Center Manager. JOB DUTIES Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication ...

Casella Waste Systems

Customer Care Representative

Townsend, DE · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service. * Engages with customers to assess needs and makes sales recommendations for ...

Casella Home Office

Customer Care Representative

Townsend, DE · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service. * Engages with customers to assess needs and makes sales recommendations for ...

New

Casella Waste Systems, Inc.

Customer Care Representative

Townsend, DE · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service. * Engages with customers to assess needs and makes sales recommendations for ...

Bayhealth

OP Centers Manager

Milton, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in ... Responsibilities: 1. Assigns duties for Supervisor and Lead Patient Care Techs. Reviews and ensures ...

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Showing results 41-60

All JobsCall Center Supervisor JobsCall Center Supervisor Jobs in Delaware

Call Center Supervisor information

See Delaware salary details

$29.5K

$63.9K

$109.6K

How much do call center supervisor jobs pay per year?

As of Aug 14, 2026, the average yearly pay for call center supervisor in Delaware is $63,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by call center supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What are the key skills and qualifications needed to thrive as a call center supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What is a call center supervisor?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How much do call center supervisors make in the US?

In the US, call center supervisors typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and whether the role involves team management or specialized skills.

How much does a call center supervisor make?

The average salary for a call center supervisor in Florida is approximately $45,000 to $60,000 per year, depending on experience, company size, and location. Supervisors often oversee teams, handle customer service issues, and may require leadership skills and familiarity with call center software.

What are the most commonly searched types of Call Center Supervisor jobs in Delaware?

The most popular types of Call Center Supervisor jobs in Delaware are:

What are popular job titles related to Call Center Supervisor jobs in Delaware?

For Call Center Supervisor jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Call Center Supervisor jobs in Delaware look for?

The top searched job categories for Call Center Supervisor jobs in Delaware are:

What cities in Delaware are hiring for Call Center Supervisor jobs?

Cities in Delaware with the most Call Center Supervisor job openings:

What are popular job titles related to Call Center Supervisor jobs in DE?

For Call Center Supervisor jobs in DE, the most frequently searched job titles are:

Call Center Supervisor jobs near you
Infographic showing various Call Center Supervisor job openings in Delaware as of August 2026, with employment types broken down into 64% Full Time, 27% Part Time, 2% Temporary, and 7% Contract. Highlights an 91% In-person, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,889 per year, or $30.7 per hour.

Remote Customer Service Representative

Liveops

Newark, DE • Remote

$20/hr

Contractor

Re-posted just now

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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