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Call Center Receptionist Jobs (NOW HIRING)

Pinnacle GI Partners

Call Center Agent

Rochester, MI

$13.75 - $18.25/hr

We are actively seeking Call Center Receptionists for our Rochester Hills, MI office. The Call Center Agent will handle incoming calls, directing them to the appropriate department. The role entails ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

Call center or receptionist experience, a plus * Proficient computer skills * Availability to work part-time hours, during the hours of 6:00 am-7:30pm with some Saturdays * Ability to type 40 words ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$17/hr

We are actively seeking Call Center Receptionists for our Rochester Hills, MI office. The Call Center Agent will handle incoming calls, directing them to the appropriate department. The role entails ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

Call center or receptionist experience, a plus * Proficient computer skills * Availability to work part-time hours, during the hours of 6:00 am-7:30pm with some Saturdays * Ability to type 40 words ...

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Call Center Receptionist information

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$10

$17

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How much do call center receptionist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for call center receptionist in the United States is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Call Center Receptionist vs Customer Service Representative?

AspectCall Center ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentFront desk, call center, or reception areaCall centers, retail, or office settings
Primary DutiesGreeting visitors, answering calls, managing appointmentsAssisting customers, resolving issues, providing product info
Industry UsageCommon in healthcare, corporate offices, hotelsWidespread across retail, telecom, banking, and service sectors

While both roles involve communication and customer interaction, a Call Center Receptionist primarily manages front desk duties and incoming calls in a reception setting. In contrast, a Customer Service Representative focuses on assisting customers via calls or other channels, often handling inquiries and resolving issues. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a call center receptionist, and why are they important?

To thrive as a Call Center Receptionist, you need excellent verbal communication, active listening, and basic computer literacy, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call logging tools is typically required. Patience, problem-solving abilities, and a personable demeanor help individuals excel in assisting callers and resolving issues efficiently. These skills ensure high-quality customer service, accurate information handling, and a positive experience for both clients and the organization.

How to get hired as a call center receptionist with no experience?

To get hired as a call center receptionist with no experience, focus on developing strong communication and customer service skills, and highlight any relevant soft skills such as patience and organization. Entry-level positions often require a high school diploma or equivalent and may provide on-the-job training, so demonstrating a positive attitude and willingness to learn can improve your chances. Preparing a professional resume and practicing common interview questions can also help you stand out to employers.

Which call center receptionist job pays the most?

The highest-paying call center receptionist roles are typically found in industries such as healthcare, finance, and technology, where specialized knowledge or certifications can command higher salaries. Salaries vary by location, experience, and company size, with some positions offering additional benefits or bonuses that increase overall compensation.

Can a shy person be a call center receptionist?

A shy person can be a call center receptionist, as the role primarily requires good communication skills, patience, and the ability to handle customer inquiries. Developing confidence through training and experience can help shy individuals succeed in this position, which often involves using phone systems and customer service tools. Success depends on personal comfort with communication and willingness to improve interpersonal skills.

What are some common challenges faced by call center receptionists, and how can they be managed effectively?

Call center receptionists often handle high call volumes and must manage multiple tasks simultaneously, such as answering inquiries, directing calls, and updating records. Maintaining a calm and professional demeanor under pressure is key, especially when dealing with difficult callers or technical issues. Effective time management, clear communication, and proficiency with call center software help mitigate these challenges. Supportive team environments and regular training also play a significant role in ensuring receptionists can navigate the demands of the role successfully.

What is a call center receptionist?

Call Center Receptionists are professionals who answer incoming calls, greet callers, and direct them to the appropriate department or person. They play a vital role in providing customer service, handling inquiries, and sometimes managing basic troubleshooting or appointment scheduling. Their main job is to ensure that callers have a positive experience and that communication within the organization runs smoothly. Additionally, they may be responsible for documenting call details and following up on customer requests.
More about Call Center Receptionist jobs
Who are the top companies hiring for Call Center Receptionist jobs? The top employers for Call Center Receptionist jobs are:
What states have the most Call Center Receptionist jobs? States with the most job openings for Call Center Receptionist jobs include:
What job categories do people searching Call Center Receptionist jobs look for? The top searched job categories for Call Center Receptionist jobs are:
What are popular job titles related to Call Center Receptionist jobs? For Call Center Receptionist jobs, the most frequently searched job titles are:
Call Center Receptionist jobs near you
Infographic showing various Call Center Receptionist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,718 per year, or $17.7 per hour.

Customer Care Specialist - Call Center

Motor Works Auto

Waite Park, MN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Salary: $18 - $21 per hour

First Ring BDC (An extension of Motor Works Auto Repair)


Customer Service Representative (Inbound Calls & Scheduling)
First Ring BDC | Waite Park, MN
$18$20/hour 100% Employer-Paid Health Insurance No Cold Calling Growth Opportunities
Looking for a customer service job where people actually enjoy coming to work?
At First Ring BDC, you'll spend your day helping customers, scheduling appointments, and being the friendly voice that makes someone's day a little easier. We're a fast-growing company with a supportive team, modern technology, and leadership that believes in investing in its employees.
You'll enjoy a casual office environment, a predictable full-time schedule, and no automotive experience is requiredwe'll teach you everything you need to know.
This is NOT your typical call center.

  • Primarily inbound calls
  • Very little outbound calling
  • No high-pressure sales quotas
  • Paid training and ongoing support
  • Friendly, team-focused environment

If you enjoy talking with people, solving problems, and staying busy throughout the day, we'd love to meet you.
Why You'll Love Working Here
$18$20 per hour
100% Company-Paid Medical, Dental & Vision Insurance
Up to 10 days of Paid Time Off per year, accruing immediately
401(k) with Company Match
Paid Training
Career Growth Opportunities
Modern Equipment & Technology
Casual Office Environment
Predictable Full-Time Schedule
Supportive Leadership & Positive Team Environment
Stable, Full-Time Employment
About First Ring BDC
First Ring BDC is a sister company of Motor Works Auto Repair. We partner with repair shops across the country.
We help thousands of customers every month by scheduling appointments, answering questions, and connecting drivers with trusted automotive professionals.
Our mission is simple:
Deliver an exceptional customer experience on every call.
What You'll Do

  • Answer inbound customer calls professionally
  • Schedule automotive service appointments
  • Help customers with repair updates
  • Answer basic service and pricing questions
  • Transfer calls to service advisors when needed
  • Recommend appropriate services when applicable
  • Accurately document customer information
  • Create a positive experience for every customer

We're Looking For Someone Who Is...

  • Friendly and enjoys helping people
  • A great communicator
  • Reliable with excellent attendance
  • Organized and detail-oriented
  • Comfortable using computers and learning new software
  • Able to multitask in a fast-paced environment
  • Positive, coachable, and a team player

Preferred Experience
Experience in any of these areas is a plus:

  • Customer Service
  • Call Center
  • Receptionist
  • Front Desk
  • Retail
  • Hospitality
  • Administrative Support
  • Office Assistant
  • Appointment Scheduling

No automotive experience is required. If you have great customer service skills and a willingness to learn, we'll provide the training you need to succeed.
Qualifications

  • 2+ years of customer service experience preferred
  • Basic computer skills
  • Ability to type 40+ WPM
  • Full-time availability during operating hours:
  • MondayFriday: 6:00 AM7:30 PM
  • Possibility of Rotating Saturdays

Ready to Join Us?
If you're looking for more than "just another call center job," this could be the opportunity you've been searching for.
We're building a team of friendly, dependable people who enjoy helping customers and supporting one another.
Apply today! Our application takes about 3 minutes and is fully mobile-friendly.