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Call Center Receptionist Jobs (NOW HIRING)

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Previous customer service, call center, receptionist, BDC, or automotive dealership experience strongly preferred. * Excellent verbal and written communication skills. * Strong customer service and ...

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Previous customer service, call center, receptionist, BDC, or automotive dealership experience strongly preferred. * Excellent verbal and written communication skills. * Strong customer service and ...

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Previous customer service, call center, receptionist, BDC, or automotive dealership experience strongly preferred. * Excellent verbal and written communication skills. * Strong customer service and ...

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Previous customer service, call center, receptionist, BDC, or automotive dealership experience strongly preferred. * Excellent verbal and written communication skills. * Strong customer service and ...

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Previous customer service, call center, receptionist, BDC, or automotive dealership experience strongly preferred. * Excellent verbal and written communication skills. * Strong customer service and ...

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

Previous customer service, call center, receptionist, BDC, or automotive dealership experience strongly preferred. * Excellent verbal and written communication skills. * Strong customer service and ...

Reception

Tacoma, WA · On-site

$17 - $22.25/hr

Seeking Full Time Receptionist/Call Center Receptionist for very busy ambulatory clinic to support 1- Plastics and 3- Oculo-Facial Plastic Surgeons in Tacoma with two satellite locations (one day per ...

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Call Center Receptionist information

See salary details

$10

$17

$22

How much do call center receptionist jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for call center receptionist in the United States is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.47 per hour, depending on experience, location, and employer.

What does a call center receptionist do?

A call center receptionist answers incoming calls, directs callers to the appropriate departments or personnel, and provides basic information about the company or services. They often handle scheduling, take messages, and use phone systems or customer management software as part of their daily tasks.

What is the difference between Call Center Receptionist vs Customer Service Representative?

AspectCall Center ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentFront desk, call center, or reception areaCall centers, retail, or office settings
Primary DutiesGreeting visitors, answering calls, managing appointmentsAssisting customers, resolving issues, providing product info
Industry UsageCommon in healthcare, corporate offices, hotelsWidespread across retail, telecom, banking, and service sectors

While both roles involve communication and customer interaction, a Call Center Receptionist primarily manages front desk duties and incoming calls in a reception setting. In contrast, a Customer Service Representative focuses on assisting customers via calls or other channels, often handling inquiries and resolving issues. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a Call Center Receptionist, and why are they important?

To thrive as a Call Center Receptionist, you need excellent verbal communication, active listening, and basic computer literacy, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call logging tools is typically required. Patience, problem-solving abilities, and a personable demeanor help individuals excel in assisting callers and resolving issues efficiently. These skills ensure high-quality customer service, accurate information handling, and a positive experience for both clients and the organization.

What jobs pay 4000 a week without a degree?

A call center receptionist typically earns less than $4,000 per week; high weekly earnings usually require specialized skills, experience, or management roles. Jobs that can pay $4,000 weekly without a degree are rare and often involve sales, real estate, or entrepreneurial ventures where income depends on commissions or business success.

What are some common challenges faced by call center receptionists, and how can they be managed effectively?

Call center receptionists often handle high call volumes and must manage multiple tasks simultaneously, such as answering inquiries, directing calls, and updating records. Maintaining a calm and professional demeanor under pressure is key, especially when dealing with difficult callers or technical issues. Effective time management, clear communication, and proficiency with call center software help mitigate these challenges. Supportive team environments and regular training also play a significant role in ensuring receptionists can navigate the demands of the role successfully.

What are Call Center Receptionists?

Call Center Receptionists are professionals who answer incoming calls, greet callers, and direct them to the appropriate department or person. They play a vital role in providing customer service, handling inquiries, and sometimes managing basic troubleshooting or appointment scheduling. Their main job is to ensure that callers have a positive experience and that communication within the organization runs smoothly. Additionally, they may be responsible for documenting call details and following up on customer requests.

What kind of receptionist pays the most?

Among receptionists, those working in specialized or high-demand industries such as medical, legal, or executive receptionists tend to earn higher salaries. Additionally, receptionists with advanced skills, certifications, or experience in management or administrative roles can command higher pay. Salary also varies based on location, company size, and level of responsibility.

How much do receptionists make?

In North Carolina, receptionists typically earn an average hourly wage of around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the industry, with some positions offering additional benefits or opportunities for advancement.
More about Call Center Receptionist jobs
What states have the most Call Center Receptionist jobs? States with the most job openings for Call Center Receptionist jobs include:
Infographic showing various Call Center Receptionist job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,718 per year, or $17.7 per hour.

Customer Care Specialist - Call Center

Motorworks Auto

Waite Park, MN

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago


Job description

First Ring BDC (An extension of Motor Works Auto Repair) - Waite Park, MN


Inbound Customer Service Representative | Call Center | Appointment Scheduling


First Ring BDC in Waite Park, MN is hiring a full-time Inbound Customer Service Representative to join our growing team.


If you enjoy helping people, communicating with customers throughout the day, and working in a positive, team-oriented environment, this could be a great fit for you.


This position focuses primarily on inbound customer calls and appointment scheduling. Unlike many call center roles, this is not a high-pressure sales environment and involves minimal outbound calling.


This role is ideal for candidates with experience in customer service, receptionist work, office support, scheduling, hospitality, retail, administrative support, or call center environments.


Pay and Benefits

$19-$21 per hour
100% company-paid medical, dental, and vision insurance
401(k) with company match
Paid training
Modern equipment and systems
Supportive leadership and team environment
Growth opportunities within a rapidly growing company
Stable full-time position


About First Ring BDC


First Ring BDC is a modern customer support and appointment scheduling center founded in 2024. We partner with auto repair shops across the country to help deliver exceptional customer service and improve communication with customers.


Our team acts as the first point of contact for customers by helping schedule appointments, answer questions, and connect drivers with the service their vehicles need.


We take pride in creating a friendly, professional, and efficient customer experience on every call.


What You'll Do

Answer inbound customer calls professionally and promptly
Schedule automotive service appointments
Provide updates on vehicle repair status
Answer basic service and pricing questions
Transfer calls to service advisors when appropriate
Assist with light service recommendations when applicable
Document customer information accurately in our system
Deliver excellent customer service on every interaction


What We're Looking For

Friendly and professional communication skills
Strong customer service mindset
Reliable and dependable attendance
Organized and detail-oriented
Comfortable using computers and learning new systems
Ability to multitask in a fast-paced environment
Positive attitude and team-oriented mentality


Qualifications

2+ years of customer service experience preferred
Call center, receptionist, front desk, retail, hospitality, or office experience is a plus
Basic computer proficiency
Ability to type 40+ WPM
Full-time availability within operating hours of 6:00 AM - 7:30 PM Monday through Friday with a Saturday rotation


Ready to Apply?

If you're looking for a stable position with a company that values its employees and provides a supportive work environment, we'd love to hear from you.


Complete our quick 3-minute, mobile-friendly application today and join a team where your work truly helps keep customers moving and businesses growing.