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Call Center Receptionist Jobs (NOW HIRING)

Hosparus Health

Support Center Receptionist

Lexington, KY · On-site

$15.75 - $20.50/hr

The Support Center Receptionist II serves as the first point of contact for all inbound calls to ... The Receptionist must be able to manage a wide variety of callers and call types, utilizing ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

Call center or receptionist experience, a plus * Proficient computer skills * Availability to work part-time hours, during the hours of 6:00 am-7:30pm with some Saturdays * Ability to type 40 words ...

Ruby Receptionists

Call Center Agent

Chesapeake, VA · On-site

$19 - $21/hr

Part-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely ... As a Virtual receptionist, you will help create positive first impressions and meaningful ...

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How much do call center receptionist jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for call center receptionist in the United States is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.47 per hour, depending on experience, location, and employer.

What does a call center receptionist do?

A call center receptionist answers incoming calls, directs callers to the appropriate departments or personnel, and provides basic information about the company or services. They often handle scheduling, take messages, and use phone systems or customer management software as part of their daily tasks.

What is the difference between Call Center Receptionist vs Customer Service Representative?

AspectCall Center ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentFront desk, call center, or reception areaCall centers, retail, or office settings
Primary DutiesGreeting visitors, answering calls, managing appointmentsAssisting customers, resolving issues, providing product info
Industry UsageCommon in healthcare, corporate offices, hotelsWidespread across retail, telecom, banking, and service sectors

While both roles involve communication and customer interaction, a Call Center Receptionist primarily manages front desk duties and incoming calls in a reception setting. In contrast, a Customer Service Representative focuses on assisting customers via calls or other channels, often handling inquiries and resolving issues. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a Call Center Receptionist, and why are they important?

To thrive as a Call Center Receptionist, you need excellent verbal communication, active listening, and basic computer literacy, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call logging tools is typically required. Patience, problem-solving abilities, and a personable demeanor help individuals excel in assisting callers and resolving issues efficiently. These skills ensure high-quality customer service, accurate information handling, and a positive experience for both clients and the organization.

What jobs pay 4000 a week without a degree?

A call center receptionist typically earns less than $4,000 per week; high weekly earnings usually require specialized skills, experience, or management roles. Jobs that can pay $4,000 weekly without a degree are rare and often involve sales, real estate, or entrepreneurial ventures where income depends on commissions or business success.

What are some common challenges faced by call center receptionists, and how can they be managed effectively?

Call center receptionists often handle high call volumes and must manage multiple tasks simultaneously, such as answering inquiries, directing calls, and updating records. Maintaining a calm and professional demeanor under pressure is key, especially when dealing with difficult callers or technical issues. Effective time management, clear communication, and proficiency with call center software help mitigate these challenges. Supportive team environments and regular training also play a significant role in ensuring receptionists can navigate the demands of the role successfully.

What are Call Center Receptionists?

Call Center Receptionists are professionals who answer incoming calls, greet callers, and direct them to the appropriate department or person. They play a vital role in providing customer service, handling inquiries, and sometimes managing basic troubleshooting or appointment scheduling. Their main job is to ensure that callers have a positive experience and that communication within the organization runs smoothly. Additionally, they may be responsible for documenting call details and following up on customer requests.

What kind of receptionist pays the most?

Among receptionists, those working in specialized or high-demand industries such as medical, legal, or executive receptionists tend to earn higher salaries. Additionally, receptionists with advanced skills, certifications, or experience in management or administrative roles can command higher pay. Salary also varies based on location, company size, and level of responsibility.

How much do receptionists make?

In North Carolina, receptionists typically earn an average hourly wage of around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the industry, with some positions offering additional benefits or opportunities for advancement.
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What states have the most Call Center Receptionist jobs? States with the most job openings for Call Center Receptionist jobs include:
What job categories do people searching Call Center Receptionist jobs look for? The top searched job categories for Call Center Receptionist jobs are:
What are popular job titles related to Call Center Receptionist jobs? For Call Center Receptionist jobs, the most frequently searched job titles are:
Call Center Receptionist jobs near you
Infographic showing various Call Center Receptionist job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,718 per year, or $17.7 per hour.
Medical Receptionist Call Center 1

Medical Receptionist Call Center 1

Allied Digestive Health

Toms River, NJ • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Allied Digestive Health rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About the Role:

The Medical Receptionist Call Center 1 plays a critical role in ensuring smooth and efficient communication between patients and healthcare providers within the health care and social assistance industry. This position is responsible for managing inbound and outbound calls, scheduling appointments, and providing accurate information to patients regarding medical services and procedures. The role requires maintaining patient confidentiality and adhering to healthcare regulations while delivering exceptional customer service. The Medical Receptionist serves as the first point of contact for patients, helping to create a welcoming and professional environment that supports patient satisfaction and operational efficiency. Ultimately, this position contributes to the overall effectiveness of healthcare delivery by facilitating timely and accurate communication between patients and medical staff.

We are excited to announce that we are looking for a Full-Time, Medical Receptionist Call Center 1 at Gastroenterology of Ocean County in Toms River, NJ.

Responsibilities:

  • Answer and manage a high volume of inbound and outbound calls in a professional and courteous manner.
  • Schedule, reschedule, and confirm patient appointments accurately using electronic health record (EHR) systems.
  • Provide patients with clear and concise information about medical services, office policies, and procedures.
  • Verify patient information and insurance details to ensure accuracy and compliance with healthcare regulations.
  • Maintain patient confidentiality and comply with HIPAA and other relevant privacy laws at all times.
  • Document call details, patient inquiries, and appointment information accurately in the call center database.
  • Collaborate with healthcare providers and administrative staff to resolve patient issues and improve service delivery.
  • Assist with administrative tasks such as processing patient forms, handling referrals, and managing waitlists.

Skills:

The required skills such as effective communication and computer proficiency are essential for managing patient interactions and accurately scheduling appointments on a daily basis. Knowledge of medical terminology and healthcare procedures enables the receptionist to understand patient needs and provide relevant information efficiently. Attention to detail and organizational skills are used to maintain accurate records and ensure compliance with privacy regulations. Preferred skills like bilingual communication enhance the ability to serve a diverse patient population and improve overall patient satisfaction. Additionally, familiarity with insurance and billing processes supports the receptionist in addressing patient inquiries and facilitating smooth administrative workflows.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service or call center role, preferably within a healthcare setting.
  • Basic knowledge of medical terminology and healthcare office procedures.
  • Proficiency in using computer systems and electronic health record (EHR) software.
  • Strong communication skills, both verbal and written.

Preferred Qualifications:

  • Certification as a Medical Receptionist or Medical Administrative Assistant.
  • Experience working with HIPAA compliance and patient privacy regulations.
  • Familiarity with insurance verification and billing processes.
  • Bilingual abilities, especially in Spanish or other commonly spoken languages in the United States.
  • Experience in a fast-paced medical call center environment.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.


Monday-Friday 8:30am-5:00pm

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