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Call Center Outbound Jobs (NOW HIRING)

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

ARS-Rescue Rooter

Outbound Call Center Sales Manager

Springfield, VA · On-site

$120K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking an experienced Outbound Call Center Sales Manager to lead and develop a high-performing team in Springfield, VA. This leader will oversee approximately 12-20 outbound representatives ...

Payentry

Outbound Call Center Representative

Norcross, GA

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

Robert Half

Outbound Call Center Specialist

Green Bay, WI · On-site

$17 - $21/hr

We are seeking motivated, energetic, and customer-focused Outbound Call Center Representative to join a growing team. This position is ideal for someone who enjoys talking with people, thrives in a ...

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Make outbound telemarketing calls to prospective patients * Make 300+ outbound calls daily and work ... Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to ...

CVS Health

Sales Call Center Representative

Homer, AK · Remote

$15 - $32.31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Make outbound telemarketing calls to prospective patients * Make 300+ outbound calls daily and work ... Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to ...

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Call Center Outbound information

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How much do call center outbound jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for call center outbound in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

More about Call Center Outbound jobs

What cities are hiring for Call Center Outbound jobs?

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Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,201 per year, or $19.3 per hour.

Outbound Call Center Representative

Surf Internet

Remote

$60K - $70K/yr

Other

Posted 8 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 98 rated telecommunications companies

Job description

Outbound Call Center Representative

Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127

Overview

Salary Range $60,000.00 - $70,000.00 Base+Commission/year Education Level High School Travel Percentage Negligible

Description

The Outbound Call Center Representative is responsible for proactively contacting prospective and existing customers to generate sales opportunities, promote products and services, and drive revenue growth. This role serves as a key point of contact between the company and its customers, delivering a professional, consultative sales experience through outbound telephone outreach and follow-up communications.

Reports To: Inside Sales Supervisor

Department: Sales - Residential

Job Status: Exempt

Responsibilities:
  • Conduct high-volume outbound calls to prospective and existing customers using company-provided lead lists and dialing systems.
  • Identify customer needs and recommend products, services, or upgrades that best fit those needs.
  • Build strong relationships with potential and existing customers by demonstrating a friendly and helpful approach that makes them feel comfortable and willing to purchase or upgrade their existing services.
  • Follow approved call scripts, sales processes, and compliance guidelines.
  • Accurately document customer interactions, dispositions, and sales activities within the CRM system.
  • Maintain detailed and up-to-date customer records.
  • Schedule appointments, callbacks, and follow-up activities as needed.
  • Stay informed about the latest services, products, and promotions available to customers.
  • Meet or exceed key performance indicators (KPIs) including call volume, contact rate, conversion rate, and revenue targets.
  • Participate in coaching sessions, training programs, and team meetings to continuously improve performance.
Qualifications
  • High school diploma or equivalent.
  • 1+ years of call center, inside sales, telemarketing, or customer service experience.
  • Strong verbal communication and active listening skills.
  • Ability to build rapport quickly with customers over the phone.
  • Basic computer proficiency, including HubSpot and Microsoft Office applications.
  • Strong organizational skills and attention to detail.
  • Ability to work independently while maintaining productivity standards.
  • Ability to thrive in a fast-paced, goal-oriented environment.
  • Previous outbound sales or lead generation experience.
  • Experience using automated dialing platforms and customer relationship management (CRM) systems.
  • Proven track record of achieving or exceeding sales goals.

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