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Call Center Outbound Jobs (NOW HIRING)

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

CVS Health

Sales Call Center Representative

Homer, AK · Remote

$15 - $32.31/hr

Make outbound telemarketing calls to prospective patients * Make 300+ outbound calls daily and work ... Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to ...

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

Make outbound telemarketing calls to prospective patients * Make 300+ outbound calls daily and work ... Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to ...

CVS Health

Sales Call Center Representative

$15 - $32.31/hr

Make outbound telemarketing calls to prospective patients * Make 300+ outbound calls daily and work ... Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to ...

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How much do call center outbound jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call center outbound in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What does a call center outbound agent do?

A call center outbound agent makes calls to potential or existing customers to promote products, gather feedback, or conduct surveys. They use scripts and customer data to communicate effectively, often working with customer relationship management (CRM) tools and following specific sales or service protocols.
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Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,201 per year, or $19.3 per hour.

Remote Call Center/Outbound Sales 2nd Shift

American Home Design

Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

American Home Design is hiring Part-time Remote Call Center Agents from 11am - 7:30 to schedule appointments for our sales team. Our agents are responsible for making outbound calls to potential customers who have shown some interest in our products and scheduling a free consultation with them. We have a robust marketing program that brings in new leads everyday. We are looking for experienced sales professionals who want a great opportunity while working remotely with a fun team!
Are you pleasantly persuasive? Do you enjoy talking on the phone? Are you self-motivated and want to be rewarded for your efforts? If so, this position could be a great fit for you!
Job Responsibilities:

  • Make 25-35 outbound calls each hour to prospects by telephone to schedule appointments.
  • Utilize our scripts to engage, excite, and persuade homeowners on why they should get more information.
  • Overcome objections with provided rebuttals.
  • Maintain a positive, can-do attitude in the face of rejection.
  • Reach and exceed weekly and monthly appointment goals.
  • Make notes in our CRM regarding your conversation
Job Requirements:
  • Must have a quiet space to work and talk on the phone while at home.
  • Must have your own computer with reliable high speed internet and a headset.
Benefits:
  • Work from the comfort of your home
  • Uncapped bonus opportunity
  • Paid professional training
  • Health Insurance, Life Insurance, Dental/Vision Insurance (Full-Time Employees)
  • Paid Time Off and Holiday pay
  • 401(k) with a company match
  • Opportunity for growth within the company
Desired Experience, Knowledge & Skill Set:
  • 2+ years of sales experience
  • 1+ years of experience in a Call Center environment required
  • Be proficient navigating multiple browser tabs and troubleshooting computer issues as they arise
  • Previous home improvement experience is a plus!
  • Professional and personable attitude
  • Energetic, enthusiastic, outgoing personality
  • Active listener
  • A written and conversational communicator
  • Persuasive and influential
  • Able to solve problems using critical thinking and logic
  • Self-motivated, directed and driven
  • Resilient to rejection and able to overcome obstacles and objections with a smile
  • Adaptable, teachable and willing to learn and keep on learning

For over 45 years, American Home Design, Inc. has an excellent reputation for taking care of our customers and maintains an A+ rating with the Better Business Bureau. We are a BBB Torch Award Winner for ethical commerce. We've been named a Top Workplace Winner in 2024 and over 10 times in the previous years by the Tennessean. According to Top Remodeling Magazines, American Home Design, Inc. consistently ranks in the top 100 remodeling companies in the country and #1 in TN.
Location Requirement:
Applicants must reside in the United States. We are not currently accepting applications from candidates residing in the following states or districts: Arizona, Michigan, Minnesota, Nevada, Ohio, Pennsylvania, Wisconsin, California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, Virginia, Washington, or the District of Columbia.

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