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Call Center Operator Jobs in Wisconsin (NOW HIRING)

Occasional coverage at other locations when needed * 2+ years experience as a call center operator or receptionist and Epic experience highly preferred Life at Ascension: Where purpose meets ...

Hotel Operator

Fontana, WI · On-site

$10 - $12/hr

The Hotel Operator serves as the resort's central communications hub, providing exceptional guest ... Pleasant speaking voice Previous Hotel, hospitality, customer service, or call center experience ...

$24.26/hr

Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, and other general inquiries. * Responds to patient inquiries based on ...

New

WI · On-site

$150 - $210/hr

Delivery Operating Model Governance * Collaborate with clients and Sprinklr teams to establish ... Fortune500, Telco/call centre network/infrastructure and SaaS/Cloud enterprise architect experience.

New

WI · On-site

$117 - $123.28/hr

The Director gathers and analyzes statistics to support the division's operating budget ... Identify customer service and call center best practices; plan, develop, and approve standards ...

New

Support new program launches and process changes by training operators on new builds, tooling, and ... Focus on quality and keep customer satisfaction at the center of everything you do * Follow ...

... and Press Operator, also Imaging and Network Lab Technicians in the Systems Testing and Reclamation facility. Benefits & perks At Walmart, we offer competitive pay as well as performance-based ...

Showing results 41-60

Call Center Operator information

See Wisconsin salary details

$9

$20

$28

How much do call center operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call center operator in Wisconsin is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $26.20 per hour, depending on experience, location, and employer.

What is a call center operator?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are some common challenges faced by call center operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What are the key skills and qualifications needed to thrive as a call center operator?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

What are popular job titles related to Call Center Operator jobs in Wisconsin? For Call Center Operator jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Call Center Operator jobs in Wisconsin look for? The top searched job categories for Call Center Operator jobs in Wisconsin are:
What are popular job titles related to Call Center Operator jobs in WI? For Call Center Operator jobs in WI, the most frequently searched job titles are:
Infographic showing various Call Center Operator job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,857 per year, or $20.6 per hour.

Office Operations Assistant

Ascension

Wauwatosa, WI • On-site

Full-time

Medical, PTO

Re-posted 13 days ago


Ascension Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 1,038 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers


Job description

Your future role at a glance

Location: Wauwatosa, WI 

Facility: Wauwatosa Ambulatory Center

Department: Employer Solutions

Schedule: Full-time | Day Shift 

How you'll make an impact in this role
  • Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
  • Obtain and verify insurance authorizations/precertification and complete medical record release requests and schedules/confirms patient appointments.
  • Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to assigned area.
What minimum qualifications you'll need

Education:

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
    • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
What additional requirements you'll need
  • 40 hours a week | M-F | 8 AM - 4:30 PM | No weekends or holidays
  • Occasional coverage at other locations when needed
  • 2+ years experience as a call center operator or receptionist and Epic experience highly preferred 
Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Benefits

Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Employment Type: FULL_TIME

What Ascension Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Ascension logo

About Ascension

Sourced by ZipRecruiter

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Industry

Health care and social assistance and outpatient health care

Company size

10,000+ Employees

Headquarters location

St. Louis, MO, US