We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd ...
We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd ...
Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ) + quarterly bonus ...
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Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ) + quarterly bonus ...
Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ) + quarterly bonus ...
Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ) + quarterly bonus ...
Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ) + quarterly bonus ...
Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ) + quarterly bonus ...
Call Center Supervisor- Remote
Manitowoc, WI · On-site +1
$50K/yr
Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Patient Customer Service Manager Compensation: $50,000+ (Based on experience) + quarterly bonus ...
Call Center Supervisor- Remote
Manitowoc, WI · On-site +1
$50K/yr
Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Patient Customer Service Manager Compensation: $50,000+ (Based on experience) + quarterly bonus ...
Call Center Supervisor- Remote
Manitowoc, WI · On-site +1
$50K/yr
Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Patient Customer Service Manager Compensation: $50,000+ (Based on experience) + quarterly bonus ...
Call Center Supervisor- Remote
Manitowoc, WI · On-site +1
$50K/yr
Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Patient Customer Service Manager Compensation: $50,000+ (Based on experience) + quarterly bonus ...
Call Center Specialist
Green Bay, WI · Remote
$16.25 - $20.50/hr
This is a remote position requiring a home office. Hours are second or third shift and every other ... and Management teams - is that person you? Additional Information MyPath and its Operating ...
Call Center Specialist
Green Bay, WI · Remote
$16.25 - $20.50/hr
This is a remote position requiring a home office. Hours are second or third shift and every other ... and Management teams - is that person you? Additional Information MyPath and its Operating ...
Call Center Specialist
Green Bay, WI · On-site +1
$16.25 - $20.50/hr
This is a remote (in Wisconsin) position requiring a home office. Hours are second or third shift ... and Management teams - is that person you? Additional Information MyPath and its Operating ...
Call Center Specialist
Green Bay, WI · On-site +1
$16.25 - $20.50/hr
This is a remote (in Wisconsin) position requiring a home office. Hours are second or third shift ... and Management teams - is that person you? Additional Information MyPath and its Operating ...
Call Center Agent - WI - Full-Time - Monday-Thursday 10:30-8pm Saturdays 9am-1pm
Milwaukee, WI · Remote
$16.39/hr
Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable ... Results-oriented / collaborates with management to meet individual goals required * Ability to ...
Call Center Agent - WI - Full-Time - Monday-Thursday 10:30-8pm Saturdays 9am-1pm
Milwaukee, WI · Remote
$16.39/hr
Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable ... Results-oriented / collaborates with management to meet individual goals required * Ability to ...
Call Center Agent - WI - Full-Time - Monday-Thursday 10:30-8pm Saturdays 9am-1pm
Milwaukee, WI · Remote
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not ... Results-oriented / collaborates with management to meet individual goals required * Ability to ...
Call Center Agent - WI - Full-Time - Monday-Thursday 10:30-8pm Saturdays 9am-1pm
Milwaukee, WI · Remote
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not ... Results-oriented / collaborates with management to meet individual goals required * Ability to ...
Call Center Agent - WI - Full-Time - Monday-Thursday 10:30-8pm and Saturdays 9-1pm
Milwaukee, WI · Remote
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not ... Results-oriented / collaborates with management to meet individual goals required * Ability to ...
Call Center Agent - WI - Full-Time - Monday-Thursday 10:30-8pm and Saturdays 9-1pm
Milwaukee, WI · Remote
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not ... Results-oriented / collaborates with management to meet individual goals required * Ability to ...
Call Center Agent - WI - Full-Time - Monday-Thursday 10:30-8pm and Saturdays 9-1pm
Milwaukee, WI · Remote
$16.39/hr
Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable ... Results-oriented / collaborates with management to meet individual goals required * Ability to ...
Call Center Agent - WI - Full-Time - Monday-Thursday 10:30-8pm and Saturdays 9-1pm
Milwaukee, WI · Remote
$16.39/hr
Call Center Agent - Milwaukee, WI In-Office and Remote days are required (not fully remote) Stable ... Results-oriented / collaborates with management to meet individual goals required * Ability to ...
Manager, Contact Center Partnerships
Milwaukee, WI · Remote
$90K - $94K/yr
Proficiency with call center technology, task tracking tools, reporting dashboards, and standard ... As a remote position, employees are required to maintain a separate, private working space that ...
Manager, Contact Center Partnerships
Milwaukee, WI · Remote
$90K - $94K/yr
Proficiency with call center technology, task tracking tools, reporting dashboards, and standard ... As a remote position, employees are required to maintain a separate, private working space that ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...
Remote Call Center Manager information
See Wisconsin salary details
$29.8K - $37.1K
5% of jobs
$37.1K - $44.5K
13% of jobs
$47.5K is the 25th percentile. Wages below this are outliers.
$44.5K - $51.8K
16% of jobs
The median wage is $58.9K / yr.
$51.8K - $59.1K
16% of jobs
$59.1K - $66.5K
15% of jobs
$71.4K is the 75th percentile. Wages above this are outliers.
$66.5K - $73.8K
14% of jobs
$73.8K - $81.2K
8% of jobs
$81.2K - $88.5K
6% of jobs
$88.5K - $95.8K
3% of jobs
$95.8K - $103.2K
2% of jobs
$103.2K - $110.5K
1% of jobs
$29.8K
$64.4K
$110.5K
How much do remote call center manager jobs pay per year?
What is a Remote Call Center Manager job?
A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.
What are the key skills and qualifications needed to thrive in the Remote Call Center Manager position, and why are they important?
A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.
What are some common challenges faced by Remote Call Center Managers, and how can they be addressed?
Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

$9/hr
Other
Posted 12 days ago
InfoCision rating
3.0
Based on 8 frontline employees who took The Breakroom Quiz
72nd of 72 rated call and contact centers
Job description
We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.
Schedule Options:
- Day Shift
- Evening Shift
- Night Shift (available until 2:00 AM EST)
Job Responsibilities:
- Answer inbound customer calls professionally and courteously.
- Make outbound calls on behalf of a variety of clients.
- Follow client-specific call flows and procedures.
- Provide outstanding customer service and problem resolution.
- Accurately document customer interactions.
- Meet quality, attendance, and performance expectations.
Qualifications:
- Excellent verbal communication skills.
- Strong customer service skills.
- Comfortable using a computer and navigating multiple applications.
- Ability to multitask while speaking with customers.
Benefits:
- 100% Remote Work from Home
- Paid Training
- Weekly Pay
- Access a Portion of Your Earned Wages Multiple Times Each Week
- Flexible Scheduling
- Employee Recognition & Rewards Program
- Opportunities for Career Growth and Advancement
- Supportive Leadership Team
InfoCision. Work Happy. Live Happy.
Salary: $9.00 per hour
Work Location: Remote
Remote Work Requirements- Candidates must provide their own:
- Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
- Dual monitors
- Webcam
- USB Headset
- Wired mouse
- Reliable high-speed internet with a hard-wired connection.
- A quiet, distraction-free workspace
About InfoCision
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Akron, OH, US
Year founded
1982