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Remote Call Center Manager Jobs in Appleton, WI (NOW HIRING)

EDCi

Contracts Manager

Appleton, WI · Remote

$91K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... EDCi is seeking a highly skilled Contracts Manager with a strong legal background to join our team.

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... EDCi is seeking a highly skilled Contracts Manager with a strong legal background to join our team.

SolvOne

Remote Customer Service Representative

Appleton, WI · On-site +1

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to ... Project Management, Leadership, and Training Departments when available * A fun and rewarding ...

SolvOne

Remote Customer Service Representative

Appleton, WI · Remote

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to ... Project Management, Leadership, and Training Departments when available * A fun and rewarding ...

Talkiatry

Remote Therapist - Wisconsin

Green Bay, WI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Comfort managing a consistent outpatient caseload * Strong clinical judgment, communication skills ...

A.O. Smith

Regional Sales Manager- NE

Appleton, WI · Remote

  • Medical

  • Dental

  • Life

  • Retirement

Call on users and prospective users of water treatment products to influence the purchases of A. O ... Proven ability to manage time and workload from a remote/home based office We Offer Competitive ...

TIDI PRODUCTS LLC

Clinical Account Manager -Boston

Neenah, WI · On-site +1

$100K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a sales and support resource with in-person and remote responsibilities. The CAM will own ... call 920-751-4300 x 1094. Equal Opportunity Employer TIDI Products is proud to be an equal ...

TIDI PRODUCTS LLC

Clinical Account Manager - Miami FL

Neenah, WI · On-site +1

$100K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a sales and support resource with in-person and remote responsibilities. The CAM will own ... call 920-751-4300 x 1094. Equal Opportunity Employer TIDI Products is proud to be an equal ...

Atlas Copco

Service Sales Manager

Green Bay, WI · On-site +1

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage, call on, and sell service products including service plans, fixed pricing repairs ... Job location This is a fully remote position; however, we are seeking candidates who reside in the ...

Atlas Copco

Service Sales Manager

Green Bay, WI · Remote

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage, call on, and sell service products including service plans, fixed pricing repairs ... Job location This is a fully remote position; however, we are seeking candidates who reside in the ...

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Remote Call Center Manager information

See Appleton, WI salary details

$28.8K

$62.3K

$106.8K

How much do remote call center manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote call center manager in Appleton, WI is $62,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are popular job titles related to Remote Call Center Manager jobs in Appleton, WI?

For Remote Call Center Manager jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Appleton, WI look for?

The top searched job categories for Remote Call Center Manager jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Call Center Manager jobs?

Cities near Appleton, WI with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $62,284 per year, or $29.9 per hour.

Licensed Health Insurance Support Specialist - Seasonal - Remote in Wisconsin

Gallagher

Appleton, WI • Remote

$25/hr

Full-time

Medical

Posted 2 days ago

New

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

211th of 308 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

We are seeking licensed Health Insurance Agents to join our team during the Annual Enrollment Period (AEP) and Open Enrollment Period (OEP). This role will provide operational and sales support to our Field Producer team, helping ensure a seamless client experience during our busiest season.

The ideal candidate will possess strong customer service skills, attention to detail, and experience working with health insurance products. Agents will assist with administrative, sales support, and client-facing responsibilities, allowing Field Producers to focus on growing and servicing their books of business.

Position Details: 

  • Pay: $25/hr
  • Fully Remote in Wisconsin 
  • Hours: M-F 9am - 5pm 
  • Contract - 
    • Start Date: 9/14/26
    • End Date: 1/15/27

How you'll make an impact
  • Answer inbound client calls and assist with general health insurance inquiries.
  • Schedule client appointments and coordinate calendars for Field Producers.
  • Enter and maintain sales activities, opportunities, and client records in Salesforce.
  • Conduct Medicare Part D prescription drug reviews and assist clients with plan comparisons.
  • Provide administrative support related to enrollment and policy servicing.
  • Assist with client follow-up and documentation requests.
  • Support producers with application processing and enrollment-related tasks.
  • Educate clients on available health insurance options when appropriate.
  • Potentially assist clients with enrollment in ACA Marketplace health insurance plans, based on experience, licensing, training, and business needs.
  • Maintain compliance with all carrier, CMS, HIPAA, and company requirements.

About You

Required

  • Active Health and Accident Insurance License.
  • Previous experience working in health insurance sales, service, or enrollment.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Comfortable working within CRM systems, including Salesforce or similar platforms.
  • Proficiency with Microsoft Office applications.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred

  • Experience with ACA Marketplace plans.
  • Experience conducting Medicare Part D reviews.
  • Familiarity with Medicare and Individual Health Insurance products.
  • Previous call center or client service experience.

#contingent 

#LI-KB3


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required

  • Active Health and Accident Insurance License.
  • Previous experience working in health insurance sales, service, or enrollment.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Comfortable working within CRM systems, including Salesforce or similar platforms.
  • Proficiency with Microsoft Office applications.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred

  • Experience with ACA Marketplace plans.
  • Experience conducting Medicare Part D reviews.
  • Familiarity with Medicare and Individual Health Insurance products.
  • Previous call center or client service experience.

#contingent 

#LI-KB3

Education:UNAVAILABLEEmployment Type: FULL_TIME

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