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Remote Call Center Manager Jobs in Appleton, WI (NOW HIRING)

Mypath

Call Center Specialist

Green Bay, WI · Remote

$16.25 - $20.50/hr

This is a remote position requiring a home office. Hours are second or third shift and every other ... and Management teams - is that person you? Additional Information MyPath and its Operating ...

Mypath

Call Center Specialist

Green Bay, WI · On-site +1

$16.25 - $20.50/hr

This is a remote (in Wisconsin) position requiring a home office. Hours are second or third shift ... and Management teams - is that person you? Additional Information MyPath and its Operating ...

EDCi

Contracts Manager

Appleton, WI · Remote

$91K - $121K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... EDCi is seeking a highly skilled Contracts Manager with a strong legal background to join our team.

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... EDCi is seeking a highly skilled Contracts Manager with a strong legal background to join our team.

Talkiatry

Remote Therapist - Wisconsin

Green Bay, WI · Remote

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Comfort managing a consistent outpatient caseload * Strong clinical judgment, communication skills ...

Sonoco

Account Manager

Neenah, WI · Remote

Establishes and monitors closely a call plan for all customers and prospective customers within ... This is a Remote-Regional Territory position and the ideal location would be Neenah, WI. We would ...

Sonoco Products Company

Account Manager

Neenah, WI · On-site +1

Establishes and monitors closely a call plan for all customers and prospective customers within ... This is a Remote-Regional Territory position and the ideal location would be Neenah, WI. We would ...

Atlas Copco

Service Sales Manager

Green Bay, WI · On-site +1

$100K/yr

Manage, call on, and sell service products including service plans, fixed pricing repairs ... Job location This is a fully remote position; however, we are seeking candidates who reside in the ...

Atlas Copco

Service Sales Manager

Green Bay, WI · Remote

$100K/yr

Manage, call on, and sell service products including service plans, fixed pricing repairs ... Job location This is a fully remote position; however, we are seeking candidates who reside in the ...

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All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Appleton, WI

Remote Call Center Manager information

See Appleton, WI salary details

$28.8K

$62.3K

$106.8K

How much do remote call center manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote call center manager in Appleton, WI is $62,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a Remote Call Center Manager job?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Call Center Manager position, and why are they important?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are some common challenges faced by Remote Call Center Managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are popular job titles related to Remote Call Center Manager jobs in Appleton, WI? For Remote Call Center Manager jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Manager jobs in Appleton, WI look for? The top searched job categories for Remote Call Center Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Call Center Manager jobs? Cities near Appleton, WI with the most Remote Call Center Manager job openings:
Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Appleton, WI as of July 2026, with employment types broken down into 91% Full Time, 3% Part Time, 3% Temporary, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $62,284 per year, or $29.9 per hour.
Call Center Specialist

Call Center Specialist

Mypath

Green Bay, WI • Remote

$16.25 - $20.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.


Overview

Are you ready for a NEW & EXCITING opportunity? HIL is looking for a Part-Time Call Center Specialist to join the Call Center Specialist Team. The Call Center is an innovative way to provide excellent support and customer service to our Direct Support Professional (DSP) teams and will provide the first point of contact for DSP's after typical business hours.


The Call Center is available from 5pm to 8am during the week and 24 hours on the
weekends.

The Call Center Specialists will demonstrate proficiency in the following:

  • HIL Policies, Procedures, and Practices

  • Efficient navigation of company systems and technology to provide the appropriate responses to DSP callers needing support or guidance.

  • Providing resolutions that maintain compliance with regulatory, contractual, and company requirements.

  • Providing training and support to Direct Care Professionals to enhance their confidence and strengthen our workforce.

This is a remote position requiring a home office. Hours are second or third shift and every other weekend. We are looking for confident candidates to join the team in this innovative way to make a difference in the lives of the people we support as well as our DSP and Management teams - is that person you?

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.


MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.


Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.


Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

  • Passion

  • Accountability

  • Teamwork

  • Openness

  • Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You'll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.

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