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Entry Level Remote Call Center Jobs in Wisconsin

ChenMed

$24.26/hr

Operating in a call center environment, receives inbound and makes outbound customer service calls ... Remote

TransPerfect

... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

TransPerfect

... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

TransPerfect

... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

TransPerfect

... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

TransPerfect

... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

TransPerfect

... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

TransPerfect

... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

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All JobsCall Center JobsEntry Level Remote Call Center JobsEntry Level Remote Call Center Jobs in Wisconsin

Entry Level Remote Call Center information

See Wisconsin salary details

$10

$18

$25

How much do entry level remote call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level remote call center in Wisconsin is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What are entry level remote call center jobs?

Entry level remote call center jobs involve handling customer inquiries, complaints, and support requests over the phone or through digital channels from a home-based location. These roles typically require good communication skills, basic computer literacy, and the ability to work independently. Responsibilities often include answering calls, resolving customer issues, and documenting interactions. Entry level positions generally provide training, do not require prior call center experience, and offer flexible schedules.

What is the difference between Entry Level Remote Call Center vs Customer Service Representative?

AspectEntry Level Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in call centers, telecommunication, retailWidespread across various industries including retail, healthcare, finance
Job FocusHandling inbound/outbound calls, customer inquiriesAssisting customers, resolving issues, providing product info

Both roles typically require similar credentials and are often remote, but the Entry Level Remote Call Center specifically emphasizes call handling in a home setting, while Customer Service Representatives may work in various environments and industries. The roles overlap significantly in skills and duties, making them closely related options for entry-level job seekers in customer support.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Call Center Representative, and why are they important?

To thrive as an Entry Level Remote Call Center Representative, you need strong verbal communication skills, basic computer literacy, and at least a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and ticketing platforms is frequently required. Excellent listening skills, patience, and the ability to work independently are standout soft skills for this role. These competencies are essential for providing efficient customer service, resolving issues remotely, and maintaining customer satisfaction in a virtual environment.

What are some common challenges faced by entry level remote call center agents, and how can they be overcome?

Entry level remote call center agents often face challenges such as maintaining focus in a home environment, managing high call volumes, and handling difficult customer interactions without in-person support. To overcome these, it's important to create a dedicated workspace, follow a structured daily routine, and make use of company-provided training and resources. Frequent communication with your team and supervisor can also help you feel supported and connected, even when working remotely.
What are the most commonly searched types of Remote Call Center jobs in Wisconsin? The most popular types of Remote Call Center jobs in Wisconsin are:
What are popular job titles related to Entry Level Remote Call Center jobs in Wisconsin? For Entry Level Remote Call Center jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Call Center jobs in Wisconsin look for? The top searched job categories for Entry Level Remote Call Center jobs in Wisconsin are:
Entry Level Remote Call Center jobs near you
Infographic showing various Entry Level Remote Call Center job openings in Wisconsin as of June 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,605 per year, or $18.1 per hour.
Call Center Healthcare Representative - Part-Time Remote Wisconsin

Call Center Healthcare Representative - Part-Time Remote Wisconsin

Gainwell Technologies

Madison, WI • Remote

$29K - $41K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

108th of 190 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

Join Gainwell as a Call Center Healthcare Representative (Part-time) and play a meaningful role in supporting healthcare programs that serve communities across the country. In this remote, part-time role, you'll provide clear, accurate information to members and providers while delivering a professional and compassionate customer experience. If you thrive in a structured, high-volume environment and take pride in helping others, this opportunity offers purpose-driven work with daytime hours.

Your role in our mission

  • Handle inbound calls from members and providers, delivering accurate information related to healthcare benefits, eligibility, and services.

  • Research and resolve inquiries efficiently while following established procedures and compliance guidelines.

  • Document customer interactions clearly and accurately in multiple systems during live calls.

  • Meet performance expectations including quality standards, service levels, and productivity goals.

  • Contribute to a collaborative team environment focused on delivering reliable and responsive support.

What we're looking for

  • At least two (2) years of customer service experience, ideally in a call center or high-volume environment.

  • Healthcare experience preferred (medical office, pharmacy, insurance, Medicaid/Medicare, or healthcare call center).

  • Strong computer proficiency with the ability to navigate multiple applications and dual screens simultaneously.

  • Clear and professional communication skills with the ability to manage challenging conversations calmly.

  • Self-motivated and dependable, with the ability to work independently in a remote setting.

What you should expect in this role

  • Part-time remote position with scheduled hours primarily between 9:00 AM - 3:30 PM CST, Monday through Friday, aligned with business needs.

  • Paid 6-week training program at approximately 30 hours per week, designed to prepare you for success.

  • Ongoing scheduling based on business needs and call volume, with potential for additional hours when available.

  • Minimum hard-wired high-speed internet connection required (no Wi-Fi) with minimum download speed of 25 Mbps and upload speed of 10 Mbps, plus a private, distraction-free workspace.

  • Access to Gainwell's competitive benefits package in accordance with eligibility guidelines, including medical, dental, vision, and 401(k) options.

This posting is intended for pipelining. We will accept applications on an ongoing basis.

#LI-REMOTE

#LI-JT1

The pay range for this position is $29,100 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Gainwell Technologies logo

About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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