We're looking for dependable, customer-focused individuals to join our growing remote call center ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
We're looking for dependable, customer-focused individuals to join our growing remote call center ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
Paid Ads Specialist
Madison, WI · Remote
Monitor spend, CPL, and lead quality daily; adjust bids, budgets, targeting, and creative to hit ... remote, fast-paced environment Nice to Have * Google Ads certification * Experience with call ...
Paid Ads Specialist
Madison, WI · Remote
Monitor spend, CPL, and lead quality daily; adjust bids, budgets, targeting, and creative to hit ... remote, fast-paced environment Nice to Have * Google Ads certification * Experience with call ...
Pharmacy Vendor Coordinator
Madison, WI · On-site +1
$19 - $24.75/hr
... monitor delegated activities performed by the Pharmacy Benefits Manager (PBM). The role will build ... We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ...
Pharmacy Vendor Coordinator
Madison, WI · On-site +1
$19 - $24.75/hr
... monitor delegated activities performed by the Pharmacy Benefits Manager (PBM). The role will build ... We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ...
Pharmacy Vendor Coordinator
Madison, WI · On-site +1
$19 - $24.75/hr
... monitor delegated activities performed by the Pharmacy Benefits Manager (PBM). The role will build ... We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ...
Pharmacy Vendor Coordinator
Madison, WI · On-site +1
$19 - $24.75/hr
... monitor delegated activities performed by the Pharmacy Benefits Manager (PBM). The role will build ... We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ...
Veterinary Office Admin/CSR Receptionist for Multi-Line Phone
Windsor, WI · On-site +1
$14/hr
To apply, please email your resume to us and call (608) 571-3729 to leave a message so we can ... Remote
Veterinary Office Admin/CSR Receptionist for Multi-Line Phone
Windsor, WI · On-site +1
$14/hr
To apply, please email your resume to us and call (608) 571-3729 to leave a message so we can ... Remote
Sales Manager
Janesville, WI · Remote
$110K - $120K/yr
Monitor the industry, business environment, competitors and customers to build sales, distribution ... This is a remote position, and candidate must live in the Northeast region of the United States.
New
Sales Manager
Janesville, WI · Remote
$110K - $120K/yr
Monitor the industry, business environment, competitors and customers to build sales, distribution ... This is a remote position, and candidate must live in the Northeast region of the United States.
New
Sales Manager
Janesville, WI · Remote
$110K - $120K/yr
Monitor the industry, business environment, competitors and customers to build sales, distribution ... This is a remote position, and candidate must live in the Northeast region of the United States.
Sales Manager
Janesville, WI · Remote
$110K - $120K/yr
Monitor the industry, business environment, competitors and customers to build sales, distribution ... This is a remote position, and candidate must live in the Northeast region of the United States.
Diabetes Sales Associate - Madison, WI
Madison, WI · Remote
$14 - $19.25/hr
The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...
Diabetes Sales Associate - Madison, WI
Madison, WI · Remote
$14 - $19.25/hr
The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...
Diabetes Sales Associate - Madison, WI
Madison, WI · Remote
$14 - $19.25/hr
The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...
Diabetes Sales Associate - Madison, WI
Madison, WI · Remote
$14 - $19.25/hr
The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...
Clinical PA Technician I
Milwaukee, WI · On-site +1
Monitor PA cases for response, send follow-up requests for information, troubleshoot failed faxes ... via outbound call and other means, while adhering to HIPAA guidelines and other policies and ...
Quick apply
Clinical PA Technician I
Milwaukee, WI · On-site +1
Monitor PA cases for response, send follow-up requests for information, troubleshoot failed faxes ... via outbound call and other means, while adhering to HIPAA guidelines and other policies and ...
Business Process Analyst - Remote
La Crosse, WI · Remote
$29 - $52/hr
Monitor process performance and recommend enhancements that improve learner outcomes, productivity ... Contact Center or Call Center operations experience * Experience with Power BI, SmartSheet, or ...
Business Process Analyst - Remote
La Crosse, WI · Remote
$29 - $52/hr
Monitor process performance and recommend enhancements that improve learner outcomes, productivity ... Contact Center or Call Center operations experience * Experience with Power BI, SmartSheet, or ...
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors relevant regulatory and compliance applicable to the scope of service and incorporate ...
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors relevant regulatory and compliance applicable to the scope of service and incorporate ...
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors and assesses regulatory changes, communicates regulatory information to staff and clients.
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors and assesses regulatory changes, communicates regulatory information to staff and clients.
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors relevant regulatory and compliance applicable to the scope of service and incorporate ...
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors relevant regulatory and compliance applicable to the scope of service and incorporate ...
This is a remote position open to applicants authorized to work for any employer within the United ... Develop and adhere to a call plan including close communication with key customers; actively ...
This is a remote position open to applicants authorized to work for any employer within the United ... Develop and adhere to a call plan including close communication with key customers; actively ...
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors relevant regulatory and compliance applicable to the scope of service and incorporate ...
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors relevant regulatory and compliance applicable to the scope of service and incorporate ...
This is a remote position open to applicants authorized to work for any employer within the United ... Develop and adhere to a call plan including close communication with key customers; actively ...
This is a remote position open to applicants authorized to work for any employer within the United ... Develop and adhere to a call plan including close communication with key customers; actively ...
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors relevant regulatory and compliance applicable to the scope of service and incorporate ...
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors relevant regulatory and compliance applicable to the scope of service and incorporate ...
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors and assesses regulatory changes, communicates regulatory information to staff and clients.
Independent Contractor - varies based on Scope of Work #LI-Remote Work Hours: As needed to fulfill ... Monitors and assesses regulatory changes, communicates regulatory information to staff and clients.
Remote Call Monitoring information
See Wisconsin salary details
$10.68 - $12
2% of jobs
$12 - $13.32
8% of jobs
$13.32 - $14.65
12% of jobs
$14.86 is the 25th percentile. Wages below this are outliers.
$14.65 - $15.97
18% of jobs
The median wage is $16.54 / hr.
$15.97 - $17.29
23% of jobs
$17.29 - $18.62
12% of jobs
$18.65 is the 75th percentile. Wages above this are outliers.
$18.62 - $19.94
12% of jobs
$19.94 - $21.26
5% of jobs
$21.26 - $22.59
4% of jobs
$22.59 - $23.91
2% of jobs
$23.91 - $25.23
2% of jobs
$10
$17
$25
How much do remote call monitoring jobs pay per hour?
What is a remote call monitoring?
A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.
What are the typical daily responsibilities of someone in a remote call monitoring role?
Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.
What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?
To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.
What are popular job titles related to Remote Call Monitoring jobs in Wisconsin?
For Remote Call Monitoring jobs in Wisconsin, the most frequently searched job titles are:
- Remote Call Center Supervisor
- From Home Portuguese Call Center
- Overnight Remote Call Center Supervisor
- Work From Home Restaurant Call Center
- Bilingual Call Center Representative
- Work From Home Cvs Pharmacy Call Center
- Remote Portuguese Call Center
- Work From Home Catalog Call Center
- Remote Call Center Representatives
- Work From Home Trabajo Remoto En Estados Unidos
What job categories do people searching Remote Call Monitoring jobs in Wisconsin look for?
The top searched job categories for Remote Call Monitoring jobs in Wisconsin are:
- Night Shift Expedia Call Center
- Amazon Call Center
- Bilingual Spanish Remote Night Shift
- Work From Home First Call Resolution
- Call Center Spanish
- Flexible Remote Bilingual Spanish Editor
- Remote Disney Call Center
- Work From Home Td Bank Call Center
- From Home Prayer Call Center
- Monday Through Friday Online Inbound Call Center
What cities in Wisconsin are hiring for Remote Call Monitoring jobs?
Cities in Wisconsin with the most Remote Call Monitoring job openings:

WISCONSIN only - Work at Home Call Center Representative
Madison, WI • Remote
$9/hr
Full-time, Other
Re-posted 2 days ago
InfoCision rating
3.0
Based on 8 frontline employees who took The Breakroom Quiz
Job description
We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.
Schedule Options:
- Day Shift
- Evening Shift
- Night Shift (available until 2:00 AM EST)
Job Responsibilities:
- Answer inbound customer calls professionally and courteously.
- Make outbound calls on behalf of a variety of clients.
- Follow client-specific call flows and procedures.
- Provide outstanding customer service and problem resolution.
- Accurately document customer interactions.
- Meet quality, attendance, and performance expectations.
Qualifications:
- Excellent verbal communication skills.
- Strong customer service skills.
- Comfortable using a computer and navigating multiple applications.
- Ability to multitask while speaking with customers.
Benefits:
- 100% Remote Work from Home
- Paid Training
- Weekly Pay
- Access a Portion of Your Earned Wages Multiple Times Each Week
- Flexible Scheduling
- Employee Recognition & Rewards Program
- Opportunities for Career Growth and Advancement
- Supportive Leadership Team
InfoCision. Work Happy. Live Happy.
Salary: $9.00 per hour
Work Location: Remote
Remote Work Requirements- Candidates must provide their own:
- Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
- Dual monitors
- Webcam
- USB Headset
- Wired mouse
- Reliable high-speed internet with a hard-wired connection.
- A quiet, distraction-free workspace
About InfoCision
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Akron, OH, US
Year founded
1982