2

Remote Call Monitoring Jobs in Wisconsin (NOW HIRING)

Monitor spend, CPL, and lead quality daily; adjust bids, budgets, targeting, and creative to hit ... remote, fast-paced environment Nice to Have * Google Ads certification * Experience with call ...

Pharmacy Vendor Coordinator

Madison, WI · On-site +1

$19 - $24.75/hr

... monitor delegated activities performed by the Pharmacy Benefits Manager (PBM). The role will build ... We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ...

Pharmacy Vendor Coordinator

Madison, WI · On-site +1

$19 - $24.75/hr

... monitor delegated activities performed by the Pharmacy Benefits Manager (PBM). The role will build ... We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ...

Sales Manager

Janesville, WI · Remote

$110K - $120K/yr

Monitor the industry, business environment, competitors and customers to build sales, distribution ... This is a remote position, and candidate must live in the Northeast region of the United States.

New

Sales Manager

Janesville, WI · Remote

$110K - $120K/yr

Monitor the industry, business environment, competitors and customers to build sales, distribution ... This is a remote position, and candidate must live in the Northeast region of the United States.

Diabetes Sales Associate - Madison, WI

Madison, WI · Remote

$14 - $19.25/hr

The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...

Diabetes Sales Associate - Madison, WI

Madison, WI · Remote

$14 - $19.25/hr

The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...

Monitor PA cases for response, send follow-up requests for information, troubleshoot failed faxes ... via outbound call and other means, while adhering to HIPAA guidelines and other policies and ...

Remote Call Monitoring information

See Wisconsin salary details

$10

$17

$25

How much do remote call monitoring jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote call monitoring in Wisconsin is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.18 per hour, depending on experience, location, and employer.

What is a remote call monitoring?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the typical daily responsibilities of someone in a remote call monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What cities in Wisconsin are hiring for Remote Call Monitoring jobs?

Cities in Wisconsin with the most Remote Call Monitoring job openings:

Infographic showing various Remote Call Monitoring job openings in Wisconsin as of September 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,145 per year, or $17.4 per hour.

WISCONSIN only - Work at Home Call Center Representative

Madison, WI • Remote

InfoCision
1 - 5K employees

$9/hr

Full-time, Other

Re-posted 2 days ago


InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom