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Remote Call Monitoring Jobs in Wisconsin (NOW HIRING)

ChenMed

$54K - $77K/yr

Identifies quality standards for the call center and develops processes meant to evaluate training ... Uses applicable technology to monitor both live and recorded calls to identify effectiveness and ...

Grandir Solutions

Paid Ads Specialist

Madison, WI · Remote

Monitor spend, CPL, and lead quality daily; adjust bids, budgets, targeting, and creative to hit ... remote, fast-paced environment Nice to Have * Google Ads certification * Experience with call ...

Imh

Physician-Pediatrics- Elkhorn

Elkhorn, WI · On-site +1

$230K/yr

... monitoring chronic diseases. * Annual Base Salary of $230,000.00 / Year with Productivity in ... Stipend for weekend call/rounding How we'll support you: We care about your well-being which is why ...

State of Wisconsin

IS Business Automation Senior

Madison, WI · On-site +1

$35.08 - $40/hr

... call flow, messages, etc. In consultation with business areas, this position requests and monitors ... Remote Work/Telework: This position is eligible for remote work/telework up to 60%. After ...

New

CCFBank

Deposit Operations Specialist

Eau Claire, WI · On-site +1

Work directly with the Treasury Management sales team to monitor commercial accounts and services ... One (1) year of work-related experience consisting of call center or customer service support ...

Abbott

Diabetes Sales Associate - Green Bay, WI

Green Bay, WI · Remote

$13.50 - $18.50/hr

The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...

Abbott

Diabetes Sales Associate - Green Bay, WI

Green Bay, WI · Remote

$13.50 - $18.50/hr

The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...

State of Wisconsin

IT Service Desk Analyst

Madison, WI · On-site +1

$33 - $42/hr

Most work is performed in a call center environment; work is assigned to the individual through an ... Although direct supervision is minimal, work and associated documentation is monitored for ...

New

Abbott

Diabetes Sales Associate - Madison, WI

Madison, WI · Remote

$14 - $19.25/hr

The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...

Abbott

Diabetes Sales Associate - Madison, WI

Madison, WI · Remote

$14 - $19.25/hr

The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...

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Remote Call Monitoring information

See Wisconsin salary details

$10

$17

$25

How much do remote call monitoring jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote call monitoring in Wisconsin is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.18 per hour, depending on experience, location, and employer.

What is a remote call monitoring?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the typical daily responsibilities of someone in a remote call monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in Wisconsin?

For Remote Call Monitoring jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Call Monitoring jobs in Wisconsin look for?

The top searched job categories for Remote Call Monitoring jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Call Monitoring jobs?

Cities in Wisconsin with the most Remote Call Monitoring job openings:

Remote Call Monitoring jobs near you
Infographic showing various Remote Call Monitoring job openings in Wisconsin as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,145 per year, or $17.4 per hour.

WISCONSIN only - Work at Home Call Center Representative

Madison, WI • Remote

InfoCision
1 - 5K employees

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Uninterrupted breaks

Learn more about InfoCisionexternal

$9/hr

Full-time, Other

Re-posted 11 days ago

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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Hours and flexibility

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