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Call Center Operations Manager Jobs in Nevada (NOW HIRING)

Call Center Representative

Las Vegas, NV ยท On-site

$15.50 - $19.25/hr

Managing large amounts of outbound calls in a timely manner, following call center "scripts" when handling different topics, field incoming calls in a timely manner throughout shift, identify ...

New

Call Center Representative

Las Vegas, NV ยท On-site

$15.25 - $19/hr

Managing large amount of outbound calls in a timely manner Following call center 'scripts' when handling different topics Field incoming calls in a timely manner throughout shift Identify customer ...

Call Center Representative

Las Vegas, NV

$15.25 - $19.25/hr

Managing large amount of outbound calls in a timely manner * Following call center "scripts" when handling different topics * Field incoming calls in a timely manner throughout shift * Identify ...

New

Managing large amount of outbound calls in a timely manner * Following call center "scripts" when handling different topics * Field incoming calls in a timely manner throughout shift * Identify ...

... the Call Center and Front Operations, gathered from Sales/Convention Service Managers, group ... contacts, and meeting planners. Promote a friendly, supportive environment in which team members ...

Call Center Agent

Las Vegas, NV ยท On-site

$47K - $52K/yr

You will play a crucial role in enhancing customer satisfaction by resolving inquiries, managing ... Exposure to multiple areas of marketing and business operations. * Opportunity to take on greater ...

New

CHG - Call Center - Agent

Las Vegas, NV ยท On-site

$14.25 - $18.75/hr

Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room ...

CHG - Call Center - Agent

Las Vegas, NV ยท On-site

$14.25 - $18.75/hr

Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room ...

CHG - Call Center - Agent

Las Vegas, NV ยท On-site

$14.50 - $19/hr

Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room ...

CHG - Call Center - Agent

Las Vegas, NV ยท On-site

$14.25 - $18.75/hr

Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room ...

CHG - Call Center - Agent

Las Vegas, NV ยท On-site

$14.25 - $18.75/hr

Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room ...

CHG - Call Center - Agent

Las Vegas, NV ยท On-site

$14.25 - $18.75/hr

Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room ...

CALL CENTER REPRESENTATIVE

Las Vegas, NV ยท On-site

$15.50 - $19.25/hr

Call Center Representative The Call Center Representative supports the scheduling and general ... Ability to manage time effectively Equal Opportunity Statement Nevada Health Centers will provide ...

All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any ...

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

CHG - Call Center - Agent

Las Vegas, NV ยท On-site

$14.50 - $19/hr

Call Center Agent As a Call Center Agent, you will serve as the first point of contact for guests ... Your responsibilities include making room reservations, managing inquiries, and routing calls to ...

Call Center Supervisor

Reno, NV ยท On-site

$21 - $24/hr

The Call Center (Member Advocate) Supervisor-I is responsible for leading and coaching Member ... The Supervisor-I will provide MAC Manager(s) with trends and feedback to improve overall operations ...

Call Center Agent

Laughlin, NV ยท On-site

$13.50 - $18/hr

Hotel Reservation / Call Center Agent Hotel Reservation / Call Center Agents support our Golden ... Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ...

New

Showing results 21-40

Call Center Operations Manager information

See Nevada salary details

$32.1K

$75K

$138K

How much do call center operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for call center operations manager in Nevada is $75,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $92,700.00 per year, depending on experience, location, and employer.

What does a call center operations manager do?

A Call Center Operations Manager oversees the daily operations of a call center to ensure high performance and customer satisfaction. They manage staff, implement policies, monitor key metrics, and work to improve efficiency and service quality. Their responsibilities include training employees, handling escalated issues, and ensuring compliance with company standards. Ultimately, they play a crucial role in achieving organizational goals by optimizing call center processes.

What are the key skills and qualifications needed to thrive as a call center operations manager?

To thrive as a Call Center Operations Manager, you need strong leadership, analytical, and process optimization skills, often backed by a degree in business or management and relevant call center experience. Familiarity with workforce management software, CRM systems, and quality assurance tools is typically required. Exceptional communication, conflict resolution, and motivational abilities help drive team performance and maintain staff engagement. These qualities are essential for ensuring operational efficiency, high customer satisfaction, and the achievement of organizational targets.

What are some common challenges faced by call center operations managers, and how can they be addressed?

Call Center Operations Managers often face challenges such as high employee turnover, maintaining consistent service quality, and adapting to fluctuating call volumes. To address these, it's important to focus on robust training programs, establish clear performance metrics, and foster a positive team culture. Leveraging technology for real-time monitoring and workforce management can also help streamline operations and improve both agent and customer satisfaction. Proactive communication with team members and continuous process improvement are key strategies for success in this role.

What is the difference between Call Center Operations Manager vs Call Center Supervisor?

AspectCall Center Operations ManagerCall Center Supervisor
ResponsibilitiesOversees overall call center operations, strategic planning, and team managementManages daily team activities, monitors performance, and handles escalations
Required CredentialsBachelor's degree, experience in call center management, leadership skillsHigh school diploma or equivalent, experience in customer service, team supervision
Work EnvironmentOffice-based, strategic meetings, cross-department collaborationOffice or call center floor, direct team supervision
Industry UsageCommon in large call centers, BPOs, and corporate customer serviceFound in smaller call centers, retail, and service industries

The Call Center Operations Manager focuses on strategic oversight and overall performance, while the Call Center Supervisor handles daily team management and immediate customer service issues. Both roles are essential but differ in scope and responsibilities.

What are the most commonly searched types of Call Center Operations jobs in Nevada?

The most popular types of Call Center Operations jobs in Nevada are:

What are popular job titles related to Call Center Operations Manager jobs in Nevada?

For Call Center Operations Manager jobs in Nevada, the most frequently searched job titles are:

What cities in Nevada are hiring for Call Center Operations Manager jobs?

Cities in Nevada with the most Call Center Operations Manager job openings:

What are popular job titles related to Call Center Operations Manager jobs in NV?

For Call Center Operations Manager jobs in NV, the most frequently searched job titles are:

Infographic showing various Call Center Operations Manager job openings in Nevada as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $75,036 per year, or $36.1 per hour.

Call Center Representative

Novuskin Med Spa

Las Vegas, NV โ€ข On-site

$15.50 - $19.25/hr

Other

Posted 2 days ago

New


Job description

Call Center Representative

Novuskin is a premier membership-based med spa offering advanced aesthetic laser, injectables, skin, and body treatments. With a foundation built on results, education, and luxury, our team of expert Medical Providers, Aestheticians, Beauty Consultants, and Laser Technicians delivers exceptional client outcomes. We foster a supportive, high-performance environment that promotes career growth and client-first care.

We are looking to recruit a hardworking and enthusiastic Call Center Representative to be a part of our team. If you are interested in an exciting career and challenging position assisting senior management of a fast-growing company โ€“ this job is perfect for you! Great opportunity for fast promotion and growth within the company!

Candidates should have an outgoing and positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment. Managing large amounts of outbound calls in a timely manner, following call center "scripts" when handling different topics, field incoming calls in a timely manner throughout shift, identify customer questions, complaints, concerns, and overall needs, provide sufficient answers and solutions to all customer queries, generate leads for sales team and identifying potential sales opportunities, ensure all voicemails are answered immediately, maintain professional relationships with customers through ongoing excellent customer service, collaborate with call center team members, sales team members, and other company departments to ensure overall customer and product satisfaction, meet or exceed call quotas and sales assist quotas, both personally and as a team unit, follow all communication procedures, policies, and guidelines during every customer interaction, perform duties and responsibilities with our customers' satisfaction as your number one priority.

Position Requirements: High school diploma or equivalent (GED), 1+ years of experience working in a call center environment required, customer service experience a MUST, data entry required, familiarity with CRM systems, excellent interpersonal communication skills, strong phone skills i.e. diction, active listening, ability to communicate and interact with a variety of people, both externally with customers and internally with company team members and other departments, time management skills, ability to multitask and attention to detail, must have verbal and written communication skills, outgoing, friendly, compassionate personality, must speak English & Spanish (preferred).

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.