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Call Center Customer Service Jobs (NOW HIRING)

R+L Carriers

Call Center CSR

Wilmington, OH · On-site

$18/hr

Call Center, Customer Service Clerk, Starting at $18.00 hr Full-Time, Monday - Friday, 8:30 am - 6:00 pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package ...

MCI

Remote Call Center Customer Service Representative

$15.75 - $20.50/hr

Remote Call Center Customer Service Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ...

MCI

Remote Call Center Customer Service Representative

$15.75 - $20.50/hr

Remote Call Center Customer Service Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ...

MCI

Remote Call Center Customer Service Representative

$15.75 - $20.50/hr

Remote Call Center Customer Service Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ...

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Call Center Customer Service information

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How much do call center customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for call center customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Center Customer Service vs Customer Support Specialist?

AspectCall Center Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline or in-office, handling customer inquiries
Industry UsageTelecommunications, retail, financeTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

Call Center Customer Service representatives primarily handle inbound and outbound calls in call center settings, focusing on customer inquiries and issue resolution. Customer Support Specialists often provide more technical or product-specific assistance, sometimes via chat or email. While both roles require strong communication skills, Call Center Customer Service roles are more call-focused, whereas Customer Support Specialists may handle more complex or technical issues.

What job makes $10,000 a month without a degree?

In a call center customer service role, earning $10,000 a month is uncommon without significant experience, specialized skills, or management responsibilities. Typically, high earnings in this field are associated with supervisory or team lead positions, which may require additional training or certifications but not necessarily a degree. Most customer service roles offer lower base salaries, with higher pay often linked to bonuses or commissions in sales-focused environments.

How can I make 2000 a week working from home?

A call center customer service representative can potentially earn $2,000 weekly by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Some roles offer performance-based bonuses or commissions that can increase earnings, especially in sales-focused positions. Achieving this income level often requires consistent effort, excellent communication skills, and possibly working multiple shifts or overtime.

How do you get hired in a call center?

To get hired as a call center customer service representative, candidates typically need a high school diploma or equivalent, good communication skills, and basic computer proficiency. Employers often require completing an application, passing a skills assessment or interview, and may provide training on specific call center software or protocols.

What are Call Center Customer Service representatives?

Call Center Customer Service representatives are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but sometimes via email, chat, or social media. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. They play a vital role in building and maintaining positive customer relationships, often serving as the first point of contact for clients. Call center representatives may work in various industries, including retail, technology, finance, and healthcare.

What are the key skills and qualifications needed to thrive as a Call Center Customer Service Representative, and why are they important?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and a positive attitude help you excel in handling challenging customer interactions and maintaining professionalism under pressure. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the business.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Customer Service Director, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and they may include additional benefits like bonuses or performance incentives.

What are some common challenges faced by call center customer service representatives, and how can they be managed?

Call center customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance metrics like average handle time and customer satisfaction scores. To manage these challenges, representatives are typically trained in active listening, de-escalation techniques, and effective time management. Support from supervisors and access to robust knowledge bases also help, while regular team meetings and peer support can foster a collaborative environment. Developing resilience and strong communication skills is key to thriving in this fast-paced role.
More about Call Center Customer Service jobs
What cities are hiring for Call Center Customer Service jobs? Cities with the most Call Center Customer Service job openings:
What states have the most Call Center Customer Service jobs? States with the most job openings for Call Center Customer Service jobs include:
What job categories do people searching Call Center Customer Service jobs look for? The top searched job categories for Call Center Customer Service jobs are:
Call Center Customer Service jobs near you
Infographic showing various Call Center Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 47% Full Time, 48% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Customer Service Representative-Call Center

Customer Service Representative-Call Center

Convaid

Torrance, CA

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Manage incoming calls and assist customers with product selection, pricing, and inquiries.

  • Prepare quotes, including pricing and lead times, and conduct follow-ups on inquiries and orders.

  • Process and enter customer orders into the order management system.

Job description

Convaid an ETAC company, established in 1976 and a leader in adaptive assisted pediatric mobility products is seeking a Customer Service Representative for their Parts/Technical Support call center onsite in Torrance, CA.

 

The Customer Service Representative for Parts/Technical Support will be responsible for providing customer-facing support via phone calls and email focusing on parts and technical support for pediatric mobility products.


The ideal candidate has excellent communication skills, 2 years of call center customer service experience, mechanical aptitude and problem-solving skills.


***This role specifically provides support for parts and technical concerns related to wheelchairs so being mechanically inclined is a huge plus, but we are willing to train.


Convaid offers…

$21.00-$23.00 hour (based on experience)

First shift, M-F

Medical, dental, vision insurance

PTO

401K plan with match

Paid holidays

 

Customer Service Representative Responsibilities: 

  • Manage incoming calls and assist customers with product selection, pricing, and inquiries.
  • Prepare quotes, including pricing and lead times, and conduct follow-ups on inquiries and orders.
  • Apply mechanical aptitude and problem-solving abilities to effectively resolve product-related customer issues.
  • Process and enter customer orders into the order management system.
  • Coordinate with customers to secure timely approvals on outstanding orders.
  • Collaborated with the shipping department to ensure accurate and on-time order fulfillment customer requirements.
  • Facilitated product returns by issuing Return Authorizations (RAs) in compliance with company policies.
  • Build and maintain effective working relationships with customers and internal departments, including Sales, Purchasing, and Credit, to support operational efficiency.
  • Work independently and collaboratively to achieve individual and team sales goals.

 

Customer Service Representative Qualifications:

  • 2+ years of call center customer service experience.
  • Proficiency in Microsoft Word, Excel and Outlook.
  • Must enjoy being on the phone handling high call volume.
  • Strong organization and time management skills as well as a stickler for details.
  • Ability to remain professional, courteous and composed under pressure.
  • Must exhibit a positive attitude and be self-motivated.
  • Mechanical aptitude strongly preferred.