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Call Center Customer Service Jobs (NOW HIRING)

tempus

$16.75 - $21.50/hr

Call center and phone customer service experience highly preferred * Bilingual preferred: Fluent in English and all languages * Stoughton office location * 3 months required in person for training ...

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R+L Carriers

Call Center CSR

Phoenix, AZ

$18/hr

Customer Service Call Center, Starting at $18 hr Full-Time, Monday - Friday, 830am-6pm PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that ...

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How much do call center customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for call center customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Center Customer Service vs Customer Support Specialist?

AspectCall Center Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline or in-office, handling customer inquiries
Industry UsageTelecommunications, retail, financeTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

Call Center Customer Service representatives primarily handle inbound and outbound calls in call center settings, focusing on customer inquiries and issue resolution. Customer Support Specialists often provide more technical or product-specific assistance, sometimes via chat or email. While both roles require strong communication skills, Call Center Customer Service roles are more call-focused, whereas Customer Support Specialists may handle more complex or technical issues.

What are Call Center Customer Service representatives?

Call Center Customer Service representatives are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but sometimes via email, chat, or social media. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. They play a vital role in building and maintaining positive customer relationships, often serving as the first point of contact for clients. Call center representatives may work in various industries, including retail, technology, finance, and healthcare.

What are the key skills and qualifications needed to thrive as a Call Center Customer Service Representative, and why are they important?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and a positive attitude help you excel in handling challenging customer interactions and maintaining professionalism under pressure. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the business.

What are some common challenges faced by call center customer service representatives, and how can they be managed?

Call center customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance metrics like average handle time and customer satisfaction scores. To manage these challenges, representatives are typically trained in active listening, de-escalation techniques, and effective time management. Support from supervisors and access to robust knowledge bases also help, while regular team meetings and peer support can foster a collaborative environment. Developing resilience and strong communication skills is key to thriving in this fast-paced role.
More about Call Center Customer Service jobs
What cities are hiring for Call Center Customer Service jobs? Cities with the most Call Center Customer Service job openings:
What states have the most Call Center Customer Service jobs? States with the most job openings for Call Center Customer Service jobs include:
What job categories do people searching Call Center Customer Service jobs look for? The top searched job categories for Call Center Customer Service jobs are:
Call Center Customer Service jobs near you
Infographic showing various Call Center Customer Service job openings in the United States as of May 2026, with employment types broken down into 52% Full Time, 41% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Call Center / Customer Services Rep.

Call Center / Customer Services Rep.

Kelly Services

Largo, FL

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Call Center / Customer Service Representative to work at a premier organization in Pinellas, FL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity
NOT REMOTE WORK
Pay Rate: $19.00 per hour
Shift : 7:00 am to 5:00 pm ( flexible to work till 7:00 pm)
Why you should apply to be a Call Center / Customer Service Representative:
• Join a dynamic team dedicated to serving the community and ensuring voter engagement.
• Enjoy a supportive work environment that values your contributions and fosters professional growth.
• Benefit from a structured schedule with hours Monday to Friday from 9 am to 5 pm.
• Opportunity to make a meaningful impact by assisting voters with essential information.
What’s a typical day as a Call Center / Customer Service Representative? You’ll be:
• Answering incoming calls from the public regarding election-related inquiries and providing accurate, non-partisan information.
• Assisting voters with updating their voter registration records and changing party affiliation as permitted.
• Informing voters about polling locations for early voting and Election Day while maintaining a professional, courteous demeanor.
This job might be an outstanding fit if you:
• Have excellent customer service skills and a strong attention to detail.
• Can perform effectively in a fast-paced, high-volume call environment.
• Are willing to work overtime with little to no notice, adapting to rapidly changing priorities.
Apply for Call Center Customer Services Rep.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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