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Call Center Customer Service Jobs in Arizona (NOW HIRING)

R+L Carriers

Call Center CSR

Phoenix, AZ · On-site

$18/hr

Customer Service Call Center, Starting at $18 hr Full-Time, Monday - Friday, 830am-6pm PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that ...

Adecco

Call Center Customer Service Rep

Chandler, AZ · On-site

$21/hr

Deliver exceptional customer service and operational support while handling a high volume of inbound calls in a fast-paced call center environment. * Accurately authenticate clients, follow ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

In this role, you will be responsible for providing excellent customer service, handling inquiries, and supporting the overall operations of our Phoenix-based call center. Key Responsibilities ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

Customer Service/Call Center assessment is a REQUIREMENT and the test score MUST be 80% or higher for submission * Customer service experience, demonstrated commitment to providing quality customer ...

CoolSys

Representative 3, Call Center

Phoenix, AZ · On-site

$19.71 - $25.48/hr

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial ... The Call Center Representative 3 will lead a team of Call Center Representatives, ensuring a prompt ...

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All JobsCall Center Customer Service JobsCall Center Customer Service Jobs in Arizona

Call Center Customer Service information

See Arizona salary details

$10

$16

$25

How much do call center customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for call center customer service in Arizona is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.93 per hour, depending on experience, location, and employer.

What is the difference between Call Center Customer Service vs Customer Support Specialist?

AspectCall Center Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline or in-office, handling customer inquiries
Industry UsageTelecommunications, retail, financeTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

Call Center Customer Service representatives primarily handle inbound and outbound calls in call center settings, focusing on customer inquiries and issue resolution. Customer Support Specialists often provide more technical or product-specific assistance, sometimes via chat or email. While both roles require strong communication skills, Call Center Customer Service roles are more call-focused, whereas Customer Support Specialists may handle more complex or technical issues.

What is a call center customer service representative?

Call Center Customer Service representatives are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but sometimes via email, chat, or social media. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. They play a vital role in building and maintaining positive customer relationships, often serving as the first point of contact for clients. Call center representatives may work in various industries, including retail, technology, finance, and healthcare.

What are the key skills and qualifications needed to thrive as a call center customer service representative?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and a positive attitude help you excel in handling challenging customer interactions and maintaining professionalism under pressure. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the business.

What are some common challenges faced by call center customer service representatives, and how can they be managed?

Call center customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance metrics like average handle time and customer satisfaction scores. To manage these challenges, representatives are typically trained in active listening, de-escalation techniques, and effective time management. Support from supervisors and access to robust knowledge bases also help, while regular team meetings and peer support can foster a collaborative environment. Developing resilience and strong communication skills is key to thriving in this fast-paced role.
What are popular job titles related to Call Center Customer Service jobs in Arizona? For Call Center Customer Service jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Call Center Customer Service jobs in Arizona look for? The top searched job categories for Call Center Customer Service jobs in Arizona are:
What cities in Arizona are hiring for Call Center Customer Service jobs? Cities in Arizona with the most Call Center Customer Service job openings:
Call Center Customer Service jobs near you
Infographic showing various Call Center Customer Service job openings in Arizona as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 82% Full Time, 11% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,990 per year, or $16.8 per hour.

Call Center CSR

R+L Carriers

Phoenix, AZ • On-site

$18/hr

Full-time

PTO

Re-posted 6 days ago

Job description

Customer Service Call Center, Starting at $18 hr

Full-Time, Monday - Friday, 830am-6pm

PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts

R+L Carriers - Women in Trucking

Company Culture

Click here to learn more about our employee resorts

R+L Carriers is seeking highly organized, detail-oriented Call Center Clerks to work in our Phoenix, AZ Service Center office. The chosen candidate will provide a variety of executive administrative functions to support the Owner and Executive Leadership Team of R+L Carriers in a professional and timely manner, which includes but is not limited to the following:

Job responsibilities:

  • Display professional phone etiquette
  • Data Processing- Entry-level skills
  • Organization Skills and practices
  • Proficient time management
  • Filing, Copy-Fax Machine
  • Computer knowledgeable- Internet basics, computer security practices, touch typing
  • Learning and working with company computer related applications, tools, and programs.
  • Must type a minimum of 25 words per minute
  • Process confidential materials and information professionally at all times
  • Display high energy, enthusiasm, optimism and positive attitudes

 Qualifications:

  • Ability to work independently with minimal direction and supervision
  • Bilingual preferred 
  • Ability to effectively manage fast paced environment, with multi-tasking skills
  • Exhibit accuracy and attention to detail
  • Ability to maintain highest level of confidentiality
  • Ability to communicate both verbal and written clearly and professionally
  • Ability to work with in a team environment
  • Highly dependable, flexible and willingness to accommodate the work environment
  • Ability to adapt to fast pace changing conditions

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