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Ask IT consulting

Voice Engineer (CUCM)

Lansing, MI · On-site

Cisco Unified Communication Manager (CUCM) * Cisco Unified Attendant Console * Cisco Unity Connection (CUC) * Cisco Unity Express (CUE) * Standard Telephony Technologies such as PRI, POTS, DID, FXS ...

Lee Health

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

Manage and maintain the CUCM telephony infrastructure supporting enterprise communications. * Ensure high availability and reliable functionality of CUCM services. * Collaborate with network and IT ...

Lee Health

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site

$50.37 - $65.48/hr

Manage and maintain the CUCM telephony infrastructure supporting enterprise communications. * Ensure high availability and reliable functionality of CUCM services. * Collaborate with network and IT ...

Kinder Morgan, Inc.

$110 - $160/hr

This role will contribute as a team member for both Cisco CUCM and Microsoft Teams Voice , playing a critical role in our active migration from Cisco to Microsoft Teams Voice . The ideal candidate ...

New

TEKsystems

Cisco Webex Calling Administrator

Dallas, TX

$25 - $35/hr

Support Daltile's migration from CUCM to Webex Calling. Configure Webex Calling users, locations, licenses, numbers, devices, and workspaces. Configure calling features such as auto attendants, hunt ...

Bowhead

Unified Communications Engineer

TX · On-site

Support integration between CUCM, CUBE/SBCs, PSTN/carrier services, and other enterprise communications systems. * Monitor system performance, availability, capacity, and alarms and take corrective ...

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CUCM information

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$90.5K

$114.5K

$126.5K

How much do cucm jobs pay per year?

As of Aug 23, 2026, the average yearly pay for cucm in the United States is $114,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What is a CUCM?

A CUCM (Cisco Unified Communications Manager) job involves managing and maintaining Cisco's enterprise-level IP telephony and collaboration solutions. Professionals in this role configure, troubleshoot, and optimize VoIP networks, ensuring seamless communication within an organization. They often work with call routing, SIP trunks, voicemail systems, and integrations with other collaboration tools. Strong knowledge of Cisco networking, QoS, and troubleshooting VoIP issues is essential for success in this role.

What are the common responsibilities of a CUCM administrator?

CUCM administrators are typically responsible for installing, configuring, and maintaining Cisco Unified Communications solutions, including managing user accounts, call routing, voicemail, and integration with other communication platforms. They often monitor system performance, perform troubleshooting, and coordinate upgrades or patches to ensure optimal uptime. Collaboration is frequent with network engineers, IT support teams, and end-users to resolve issues or deploy new features. This role combines technical hands-on tasks with cross-team communication to ensure seamless enterprise-wide communication services.

What are the key skills and qualifications needed for a CUCM position?

To thrive as a Cisco Unified Communications Manager (CUCM) administrator, you need a solid foundation in network engineering, VoIP technologies, and Cisco’s telephony solutions, often supported by certifications such as CCNA Collaboration or CCNP Collaboration. Familiarity with CUCM software, Cisco routers and switches, and troubleshooting tools is highly important. Excellent problem-solving skills, attention to detail, and strong communication are key soft skills for this role. These competencies enable efficient management and support of enterprise communication systems, ensuring reliable connectivity and smooth collaboration across organizations.

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CUCM jobs near you
Infographic showing various Cucm job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $114,499 per year, or $55 per hour.

Voice Engineer (CUCM)

Ask IT consulting

Lansing, MI • On-site

Full-time

Re-posted 8 days ago

Job description

Company Description

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Qualifications

Role Name: Voice Engineer

Location: Lansing, Michigan

Duration: 12+ Months

Function as a member of the Telephony Services IPT team and follow all established processes to deliver, document and support any assigned IPT and VM (voice mail) requests for new service or change from agency clients. This position is also responsible for the troubleshooting and repair of these services. This includes use of delivery service management tools (BMC Remedy and SMMS), Specialist level qualifications on Telecommunication devices such as Cisco Switches and Routers, Cisco Call Manager, and other related devices. Technicians will need to be in place and available to work from 8 AM to 5 PM Monday thru Friday at the 608 West Allegan Telephony office location for the duration of the contract.

Required:

  • Training towards and/or certification: CCNP Voice and CCNA Voice
  • Cisco Unified Communication Manager (CUCM)
  • Cisco Unified Attendant Console
  • Cisco Unity Connection (CUC)
  • Cisco Unity Express (CUE)
  • Standard Telephony Technologies such as PRI, POTS, DID, FXS/FXO, Fax

Desired

  • Knowledge and experience with Avaya PBX
  • InformaCast Paging
Additional Information

All your information will be kept confidential according to EEO guidelines.

Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

Social media

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