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Full Time Cucm Jobs (NOW HIRING)

Lee Health

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:30:00 PM Minimum ... Cisco Unified Communications Manager (CUCM): * Manage and maintain the CUCM telephony ...

Govcio LLC

Cisco UC Engineer

Hampton, VA · On-site

$140K - $160K/yr

This position will be located in Langley AFB in Hampton, VA and will be a full-time onsite position ... CUCM, Unity Connection, IM&P, Expressway, Webex * Solid understanding of SIP, RTP, MGCP, QoS, and ...

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How much do full time cucm jobs pay per year?

As of Jun 10, 2026, the average yearly pay for full time cucm in the United States is $114,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Cucm vs Full Time Cisco Voice Engineer?

AspectFull Time CucmFull Time Cisco Voice Engineer
CertificationsCCNA Collaboration, CCNP CollaborationCCNA Collaboration, CCNP Collaboration
Work EnvironmentNetwork operations, VoIP systems, UC solutionsVoIP deployment, troubleshooting, system integration
Industry UsageTelecommunications, IT servicesTelecommunications, IT services

Both Full Time Cucm and Full Time Cisco Voice Engineer roles require similar certifications and work in telecommunications and IT environments. While Cucm specialists focus on Cisco Unified Communications Manager deployment and management, Cisco Voice Engineers may handle broader voice system integration and troubleshooting. The roles often overlap, but Cucm roles are more specialized in UC platform administration.

What cities are hiring for Full Time Cucm jobs? Cities with the most Full Time Cucm job openings:
What are the most commonly searched types of Cucm jobs? The most popular types of Cucm jobs are:
What states have the most Full Time Cucm jobs? States with the most job openings for Full Time Cucm jobs include:
Full Time Cucm jobs near you
Sr WebEx Contact Center Engineer

Sr WebEx Contact Center Engineer

Lee Health

Fort Myers, FL • On-site, Remote

$50.37 - $65.48/hr

Full-time

Posted 4 days ago

Lee Health rating

6.9

Company rating: 6.9 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

453rd of 870 rated healthcare providers

Job description

Location: Remote - FL
Department: IS Information Technology Svcs
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate: $50.37 - $65.48 / hour
Position Overview:
As a WebEx Contact Center Senior Engineer at Lee Health, you will play a crucial role in managing and optimizing the WebEx Contact Center and Cisco Unified Communications Manager (CUCM) environments. You will be responsible for ensuring the reliable day-to-day operation of these critical communication platforms and contributing to the efficiency and effectiveness of business operations.
Key Responsibilities:
WebEx Contact Center Management:
  • Oversee day-to-day operations of the WebEx Contact Center to ensure optimal performance and reliability.
  • Configure and maintain contact center features including call routing, reporting, and system integrations.
  • Troubleshoot and resolve technical issues related to the WebEx Contact Center platform.
  • Collaborate with cross-functional teams to enhance and customize contact center functionality to meet business requirements.
Cisco Unified Communications Manager (CUCM):
  • Manage and maintain the CUCM telephony infrastructure supporting enterprise communications.
  • Ensure high availability and reliable functionality of CUCM services.
  • Collaborate with network and IT teams to integrate CUCM with other business systems and applications.
  • Perform routine operational and maintenance activities within Cisco Unified Communications Manager.
Documentation and Reporting:
  • Maintain detailed documentation of system configurations, changes, and incident resolutions.
  • Generate regular reports to monitor system performance and identify improvement opportunities.
  • Provide insights and recommendations to optimize WebEx Contact Center and CUCM operations.
Technical Support:
  • Provide technical support and guidance to end users and internal teams to ensure timely issue resolution.
  • Assist with the development and delivery of training materials and sessions related to contact center and CUCM functionality.
Qualifications:
  • 5+ years of experience managing day-to-day operations of WebEx Contact Center.
  • Strong working knowledge of Cisco Unified Communications Manager (CUCM).
  • Hands-on experience configuring and troubleshooting contact center call routing and reporting.
  • Familiarity with telephony and VoIP technologies.
  • Excellent problem-solving, communication, and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
  • Strong organizational skills with a high attention to detail.

What Lee Health employees say

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About Lee Health

Sourced by ZipRecruiter

Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916

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