Knowledge of the Cisco CUCM (Cisco Unified Communications Manager) platform. Qualifications Subject matter expertise in Computer Telephony Integration (CTI) : * CTI solution design, development and ...
Knowledge of the Cisco CUCM (Cisco Unified Communications Manager) platform. Qualifications Subject matter expertise in Computer Telephony Integration (CTI) : * CTI solution design, development and ...
Configure and maintain security posture of the training networks by following all DoW STIGs associated with systems on supported network domains, including VTC, VoIP, CUCM and Layer 2 networking ...
Configure and maintain security posture of the training networks by following all DoW STIGs associated with systems on supported network domains, including VTC, VoIP, CUCM and Layer 2 networking ...
Cucm information
See Minnesota salary details
$88.6K - $91.8K
3% of jobs
$91.8K - $95K
4% of jobs
$95K - $98.3K
3% of jobs
$98.3K - $101.5K
4% of jobs
$101.5K - $104.7K
3% of jobs
$104.7K - $107.9K
4% of jobs
$110.3K is the 25th percentile. Wages below this are outliers.
$107.9K - $111.1K
3% of jobs
$111.1K - $114.3K
18% of jobs
The median wage is $115.2K / yr.
$114.3K - $117.5K
20% of jobs
$118.9K is the 75th percentile. Wages above this are outliers.
$117.5K - $120.7K
24% of jobs
$120.7K - $123.9K
12% of jobs
$88.6K
$112.1K
$123.9K
How much do cucm jobs pay per year?
As of Aug 8, 2026, the average yearly pay for cucm in Minnesota is $112,142.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,700.00 and $119,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed for a CUCM position?
To thrive as a Cisco Unified Communications Manager (CUCM) administrator, you need a solid foundation in network engineering, VoIP technologies, and Cisco’s telephony solutions, often supported by certifications such as CCNA Collaboration or CCNP Collaboration. Familiarity with CUCM software, Cisco routers and switches, and troubleshooting tools is highly important. Excellent problem-solving skills, attention to detail, and strong communication are key soft skills for this role. These competencies enable efficient management and support of enterprise communication systems, ensuring reliable connectivity and smooth collaboration across organizations.
What is a CUCM?
A CUCM (Cisco Unified Communications Manager) job involves managing and maintaining Cisco's enterprise-level IP telephony and collaboration solutions. Professionals in this role configure, troubleshoot, and optimize VoIP networks, ensuring seamless communication within an organization. They often work with call routing, SIP trunks, voicemail systems, and integrations with other collaboration tools. Strong knowledge of Cisco networking, QoS, and troubleshooting VoIP issues is essential for success in this role.
What are the common responsibilities of a CUCM administrator?
CUCM administrators are typically responsible for installing, configuring, and maintaining Cisco Unified Communications solutions, including managing user accounts, call routing, voicemail, and integration with other communication platforms. They often monitor system performance, perform troubleshooting, and coordinate upgrades or patches to ensure optimal uptime. Collaboration is frequent with network engineers, IT support teams, and end-users to resolve issues or deploy new features. This role combines technical hands-on tasks with cross-team communication to ensure seamless enterprise-wide communication services.
What are the most commonly searched types of Cucm jobs in Minnesota? The most popular types of Cucm jobs in Minnesota are:
What are popular job titles related to Cucm jobs in Minnesota? For Cucm jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Cucm jobs in Minnesota look for? The top searched job categories for Cucm jobs in Minnesota are:
Job description
Company Description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.
Job Description
Permanent/Fulltime & Onsite
Job Description:
- Worked with the Cisco UCCE (Unified Contact Center Enterprise) environment.
- Familiarity with implementation of Cisco IP Telephony applications including CVP(Cisco Voice portal),ICM (Cisco Intelligent Contact Manager) ,CUIC, Enterprise call routing
- Knowledge of the Cisco CUCM (Cisco Unified Communications Manager) platform.
Qualifications
Subject matter expertise in Computer Telephony Integration (CTI) :
- CTI solution design, development and maintenance
- Integration of various CTI solutions to the contact Centre architecture
- Integration of CTI and Customer Relationship Management solutions such as Salesforce, Pega etc.
Hands on with Intelligent Contact Management (ICM) :
- ICM scripts development and enhancement
- Administration of ICM components and tools
- Creation and maintenance of ICM queries (SQL knowledge required)
- Generation of ICM historical and real time database reports
- Perform ICM scripting and configuration
- Knowledge of call center operational dynamics related to CTI (Computer Telephony Integration),Enterprise Reporting utilizing Cisco Unified CCE (Contact Center Enterprise) solutions to solve call center related issues
- Integration of custom-developed and 3rd-party provided software, IVR (Interactive Voice Response), Call Center and data base integration with the Cisco IP Telephony infrastructure.
Additional Information
Year of Experience: 5 to 8 years