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Dexian DISYS

Cisco Voice Engineer - CUCM

Atlanta, GA · On-site

Cisco Voice Engineer - CUCM Atlanta, GA 3 Years Requirements: 10+ years in voice network engineering Cisco Expert: CUCM 14.X, Gateways (SIP/Analog), CUBE Routers Network Skills: OSPF, VLANs, DNS/DHCP ...

Booz Allen Hamilton

CUCM Engineer

San Antonio, TX

CUCM Engineer The Opportunity: Reliable, secure communications are essential to mission success, but how can an organization ensure its voice, video, and collaboration infrastructure will support ...

Booz Allen Hamilton

CUCM Engineer

San Diego, CA · On-site

CUCM Engineer The Opportunity: Reliable, secure communications are essential to mission success, but how can an organization ensure its voice, video, and collaboration infrastructure will support ...

Booz Allen Hamilton

CUCM Engineer

San Antonio, TX · On-site

Job Number: R0246324 CUCM Engineer The Opportunity: Reliable, secure communications are essential to mission success, but how can an organization ensure its voice, video, and collaboration ...

Apex Systems

Cisco Engineer (CUCM/UCCE)

Lincoln, NE · On-site

Job#: 3046384 Cisco Voice and Contact Center Engineer (CUCM / UCCE) Location: Canada (candidate must reside in Canada due to data residency requirements). Toronto or Mississauga area strongly ...

Bridge Tech

CISCO CUCM 10x Engineer

Charles Town, WV · On-site

Qualifications VMware ESXi Cisco Unified Communication Manager (CUCM) Cisco Unity Connection (CUC) Cisco Unified Contact Center Express (UCCX) Cisco Integrated Management Controller (CIMC) Cisco ...

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How much do cucm jobs pay per year?

As of Aug 23, 2026, the average yearly pay for cucm in the United States is $114,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What is a CUCM?

A CUCM (Cisco Unified Communications Manager) job involves managing and maintaining Cisco's enterprise-level IP telephony and collaboration solutions. Professionals in this role configure, troubleshoot, and optimize VoIP networks, ensuring seamless communication within an organization. They often work with call routing, SIP trunks, voicemail systems, and integrations with other collaboration tools. Strong knowledge of Cisco networking, QoS, and troubleshooting VoIP issues is essential for success in this role.

What are the common responsibilities of a CUCM administrator?

CUCM administrators are typically responsible for installing, configuring, and maintaining Cisco Unified Communications solutions, including managing user accounts, call routing, voicemail, and integration with other communication platforms. They often monitor system performance, perform troubleshooting, and coordinate upgrades or patches to ensure optimal uptime. Collaboration is frequent with network engineers, IT support teams, and end-users to resolve issues or deploy new features. This role combines technical hands-on tasks with cross-team communication to ensure seamless enterprise-wide communication services.

What are the key skills and qualifications needed for a CUCM position?

To thrive as a Cisco Unified Communications Manager (CUCM) administrator, you need a solid foundation in network engineering, VoIP technologies, and Cisco’s telephony solutions, often supported by certifications such as CCNA Collaboration or CCNP Collaboration. Familiarity with CUCM software, Cisco routers and switches, and troubleshooting tools is highly important. Excellent problem-solving skills, attention to detail, and strong communication are key soft skills for this role. These competencies enable efficient management and support of enterprise communication systems, ensuring reliable connectivity and smooth collaboration across organizations.

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CUCM jobs near you
Infographic showing various Cucm job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $114,499 per year, or $55 per hour.

Telecommunications Analyst (VoIP/CUCM)

Insight Global

East Stroudsburg, PA • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life

Posted 19 days ago

Job description

A leading healthcare system is hiring a Telecommunications Analyst (VoIP/CUCM) to support Cisco voice and VoIP technologies. This is an excellent opportunity for someone with experience in VoIP, Cisco telephony, or Unified Communications who is looking to expand their skills, work alongside a close-knit team, and build a long-term career within a large health system


Position: Telecommunications Analyst (VoIP/CUCM) (Mid-associate level)

Location: East Stroudsburg, PA 18301

Job Summary:

The Telecommunications Analyst - VoIP/CUCM is responsible for supporting and maintaining telecommunications systems across the enterprise healthcare infrastructure. This individual will be responsible for ensuring the reliability and performance of communication services, including VoIP, PBX, and Cisco Unified Communications Manager (CUCM) environments. Day-to-day responsibilities include troubleshooting telecom-related issues, supporting phone and voicemail systems, assisting with upgrades and implementations, and partnering with internal IT teams, vendors, and end users to resolve service concerns.

The ideal candidate will have experience supporting enterprise telecommunications systems, strong problem-solving skills, and a customer-focused approach, with the ability to thrive in a fast-paced healthcare environment.

Skills:

  • Support and maintain enterprise telecommunications systems, including VoIP, PBX, and Cisco Unified Communications Manager (CUCM).
  • Monitor and perform routine maintenance of telecom infrastructure to ensure system reliability and uptime.
  • Troubleshoot and resolve telecom-related issues, escalating complex problems as appropriate.
  • Configure and support phones, voicemail systems, call routing, and related telecom services.
  • Assist with telecom upgrades, implementations, and small-to-medium-sized projects.
  • Partner with IT teams, vendors, and end users to diagnose and resolve service issues.
  • Maintain accurate documentation of telecom systems, configurations, processes, and support activities.
  • Manage telecom equipment inventory and coordinate hardware deployment and replacement efforts.
  • Provide timely, professional customer support to end users across multiple locations
  • Ability to lift and carry up to 25 pounds - Frequent sitting, standing, and computer/keyboard use.
  • Occasional travel between healthcare facilities within the service region.

REQUIREMENTS:

  • Bachelor's degree in Information Technology, Telecommunications, Computer Science, or a related field; equivalent experience may be considered.
  • 2+ years of experience supporting telecommunications systems in an enterprise environment.
  • Experience with VoIP technologies and telecommunications infrastructure.
  • Exposure to or experience with Cisco Unified Communications Manager (CUCM).
  • Experience with Cisco telephony and collaboration technologies.
  • Familiarity with telecom project coordination or implementation activities.
  • Understanding of network fundamentals and their relationship to voice services.