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Crm Jobs (NOW HIRING)

CONCEPT SERVICES, LTD

CRM Consultant

Akron, OH · On-site

$90K - $110K/yr

Director, CRM Agency Subordinates: Not Applicable FLSA Status: Professional Exempt Date Created: April 19, 2026 Position Summary: The CRM Consultant is responsible for managing and delivering CRM ...

CONCEPT SERVICES, LTD

CRM Consultant

Akron, OH · On-site

$90K - $110K/yr

Director, CRM Agency Subordinates: Not Applicable FLSA Status: Professional Exempt Date Created: April 19, 2026 Position Summary: The CRM Consultant is responsible for managing and delivering CRM ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Panorama Mortgage Group LLC

Jr CRM

Strasburg, OH

Description We are seeking a Junior CRM to join our growing marketing team. Reporting to the Marketing Manager, you will support the day-to-day operation of our CRM systems, helping keep data clean ...

Babbel GmbH

CRM Manager

New York, NY · On-site

$90K - $110K/yr

The CRM Manager will report to the Director of CRM, Revenue Expansion, and lead our global customer retention campaign strategy across email, push, and in-app messaging. This role focuses on ...

Applied Medical

CRM Specialist

Rancho Santa Margarita, CA · On-site

$75K/yr

Position Description The CRM Specialist supports the global rollout, adoption, and ongoing optimization of Microsoft Dynamics 365 Customer Relationship Management (CRM) at Applied Medical. This role ...

Decision Foundry

CRM Manager

New York, NY · On-site

$85K - $103K/yr

As the CRM Manager for North America, you will own the local strategy and end-to-end execution across the US and Canada. Serving as a bridge between local impact and global excellence, you will ...

Swivel CRM

Account Manager - Swivel CRM

Boise, ID · On-site +1

What You'd Be Getting IntoAt Swivel CRM, our Account Managers don't just "manage accounts." That would be too simple.You'll be: * Dealing with demanding customers who actually expect results

King and Spalding LLP

CRM Specialist

New York, NY

$77K - $97K/yr

The CRM Specialist is responsible for helping ensure the accuracy, consistency, and effective use of CRM data across the firm, supporting business development and marketing efforts and enabling ...

Decision Foundry

CRM Manager

New York, NY · On-site

$85K - $103K/yr

As the CRM Manager for North America, you will own the local strategy and end-to-end execution across the US and Canada. Serving as a bridge between local impact and global excellence, you will ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

Invest Puerto Rico

PR · On-site

Overview The CRM Administrator is the technical steward and operational owner of Invest Puerto Rico's CRM platform, which functions as the organization's institutional intelligence system supporting ...

Becker Morgan

CRM Administrator

Salisbury, MD · On-site

$25 - $26/hr

We are seeking a meticulous CRM Administrator to support our dynamic marketing and business development team. This role will help facilitate day-to-day operations, including Customer Relationship ...

King and Spalding LLP

CRM Specialist

Atlanta, GA · On-site

$77K - $97K/yr

The CRM Specialist is responsible for helping ensure the accuracy, consistency, and effective use of CRM data across the firm, supporting business development and marketing efforts and enabling ...

krg technology inc

CRM Developer

Redmond, WA

Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.

Atria Group LLC

CRM Consultant

Houston, TX · On-site

Provide support and development for the Dynamics CRM implementation at FFGA. Determine solution to problems and design and develop solutions for new capabilities requested. Skills Required:

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How much do crm jobs pay per year?

As of May 31, 2026, the average yearly pay for crm in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is a CRM job?

A CRM (Customer Relationship Management) job involves managing customer interactions, improving relationships, and analyzing data to enhance customer satisfaction and business growth. Professionals in this role use CRM software to track customer interactions, automate processes, and personalize communications. Common responsibilities include lead management, customer support, and marketing automation. CRM specialists often work in sales, marketing, or customer service teams to optimize customer engagement and retention.

What are the key skills and qualifications needed to thrive in the Crm position, and why are they important?

To excel as a CRM (Customer Relationship Manager), you need a solid background in customer engagement, data analysis, and relationship management, often supported by a degree in business, marketing, or a related field. Familiarity with major CRM software platforms like Salesforce, HubSpot, or Microsoft Dynamics is crucial, and certifications in these systems are highly valued. Excellent communication, problem-solving, and organizational skills will set you apart by enabling effective collaboration with both clients and internal teams. These skills ensure the successful building and maintenance of customer relationships, driving retention and business growth.

What are the main challenges faced by a CRM professional, and how can they be overcome?

CRM professionals often encounter the challenge of balancing the needs of multiple clients while ensuring data accuracy and effective communication across teams. Staying organized and utilizing CRM software to its full potential can greatly help manage these demands. Additionally, adapting to rapidly changing customer expectations and continuously updating product knowledge are key for success in this role. Proactively seeking feedback, participating in ongoing training, and cultivating strong internal relationships can mitigate these challenges and lead to a rewarding experience as a CRM specialist.
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CRM jobs near you
CRM Consultant

CRM Consultant

CONCEPT SERVICES, LTD

Akron, OH • On-site

$90K - $110K/yr

Full-time

Posted 10 days ago

Job description

Position Title: CRM Consultant


Department: CRM Agency

Reports To: Director, CRM Agency

Subordinates: Not Applicable


FLSA Status: Professional Exempt

Date Created: April 19, 2026


Position Summary: The CRM Consultant is responsible for managing and delivering CRM-focused client engagements from discovery through implementation. This role works directly with clients to assess business needs, configure solutions within Salesforce and HubSpot, and ensure successful adoption through documentation and training. The CRM Consultant collaborates with internal solution engineers, admins, and analysts to design and optimize CRM systems that align with each client's go-to-market objectives, while also supporting project management, process improvement, and stakeholder communication across engagements.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Engage directly with clients to understand their business challenges, pain points, and goals. Work with CRM team members to map out solutions that deliver measurable value.
  • Configure and build tailored CRM solutions within Salesforce and HubSpot to meet client requirements, ensuring systems align with business objectives.
  • Develop clear process documentation and provide comprehensive training to clients on new processes and systems, ensuring a seamless transition and long-term adoption.
  • Lead operational improvements to enhance clients’ go-to-market strategies and business initiatives.
  • Analyze data and workflows to identify gaps, prioritize revenue opportunities, and optimize processes.
  • Partner with clients to execute go-to-market strategies, manage projects effectively, and engage senior stakeholders to drive impactful change.


Decision Making Authority: The CRM Consultant does not have the authority to spend or commit company dollars, hire/terminate employees, or approve overtime without the consent of the Vice President of Operations.

Data Integrity/Confidentiality: The CRM Consultant may only copy, download, email, share, or use customer data when it is solely for the customer’s benefit; any other use or removal of data is a violation of company policy, constitutes theft, and may result in immediate termination and legal consequences. The CRM Consultant may also become aware of confidential information related to company decisions, personnel matters, accounts, or financial issues, and is expected to always maintain complete confidentiality. This information may not be discussed or disclosed to co-workers, peers, or subordinates, and if any uncertainty exists regarding the sensitivity of information, the CRM Consultant must seek guidance from their manager before sharing it. Failure to uphold confidentiality may be grounds for termination.


Professionalism & Integrity: The CRM Consultant is expected to professionally represent Concept at all times through strong moral character, sound business judgment, professional appearance, and leading by example. The CRM Consultant must exercise independent judgment when appropriate while also using discretion to determine when input from the Vice President of Operations is necessary.


Other Responsibilities: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Qualifications:


  • A track record of meeting measurable goals — client satisfaction rates, project completion timelines, and revenue impacts.
  • Self-awareness and adaptability in client-facing roles – ability to communicate complex technical details in simple language to clients, and ability to translate simple business requirements into technical details for execution.
  • Project Management: Ability to manage timelines, establish priorities, lean on and work with internal team resources, and maintain budgets effectively.
  • CRM Expertise: Strong experience with Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud Account Engagement) and HubSpot (Sales Hub, Marketing Hub, Service Hub).
  • Integrations Knowledge: Familiarity with common CRM integrations on the Salesforce AppExchange and HubSpot App Marketplace, as well as the native HubSpot–Salesforce integration. Experience with third-party tools including ZoomInfo, Conga (Composer and CongaSign), Zapier, DLRS, and Jitterbit.
  • Customization & Documentation: Skilled in CRM customization and in creating detailed process documentation and delivering training to ensure effective client onboarding.
  • Client-Focused Communication: Confident and comfortable speaking with business leaders, able to distill complex issues into actionable insights and solutions.
  • Background: Experience in RevOps, Sales Ops, Marketing Ops, CRM administration, or a similar role, ideally within an agency setting.
  • Business Acumen: Strong understanding of B2B business models and customer-facing teams.
  • Collaborative Approach: A team player with initiative, capable of independently leading projects and engaging with cross-functional teams.


Certifications:


  • Strongly Recommended:
    • Salesforce Platform Administrator
    • Salesforce Sales Cloud Consultant
    • HubSpot Sales Hub Certification
    • HubSpot Marketing Hub Certification


Additional Salesforce and HubSpot certifications are a plus.


Working Conditions: This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.