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Crm Operations Jobs (NOW HIRING)

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site

$110K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Identify opportunities to streamline workflows and improve operational efficiency Be Data-Driven ... Serve as the CRM subject matter expert across Marketing and the broader organization * Partner with ...

TEKsystems

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with sales leadership, operations, and executive stakeholders to gather business requirements * Translate business needs into scalable system solutions * Support CRM users through training ...

SPAR Inc.

CRM Specialist

Charlotte, NC · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... operations, and outbound campaign execution. In this role, you'll help power revenue growth by maintaining high-quality prospect data, optimizing CRM workflows, supporting outbound marketing ...

Sinclair Broadcast Group

CRM Developer

Cockeysville, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As part of the team, you will play a critical role in designing, developing, customizing, and supporting Microsoft Dynamics 365 CRM and Power Platform solutions that drive business operations and ...

Mondo

Manager, CRM

Atlanta, GA · On-site

$105K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Apply now: CRM Manager , location is Hybrid (Atlanta, GA) . The start date is ASAP for this permanent position. Job Title: CRM Manager Location-Type: Hybrid (Atlanta, GA) Start Date Is: ASAP Duration:

OC Sports and Entertainment

CRM Analyst

Anaheim, CA

$84K - $94K/yr

This role is responsible for leading CRM initiatives across ticket sales, ticket operations, premium sales and service, and sponsorship by providing CRM customization and optimization across ad hoc ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

Orveon

Coordinator CRM

Manhattan, NY · Hybrid

You will also support loyalty program operations, maintain database health, and collaborate closely ... Primary Responsibilities CRM Campaign Management * Assist in the planning, execution, and ...

Tripadvisor

CRM Manager

Needham, MA · On-site

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

OnLogic

CRM Specialist

Cary, NC · On-site

  • Retirement

As a member of the Global Business Operations team at OnLogic, you will focus on the tools, data ... Maintaining rigorous CRM data integrity through deduplication and hygiene efforts, and building ...

Publicis Groupe Holdings B.V

CRM Consultant

Fallston, NC · Hybrid

  • Medical

You will join our CRM team, handling primary day-to-day client's CRM planning & operations Responsibilities * Management and monitoring of CRM campaigns end to end * Process control and phases of ...

SlateRx

Sales Operations & CRM Manager

Las Vegas, NV · On-site +1

$85K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...

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CRM Operations information

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How much do crm operations jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for crm operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are some common challenges faced in a CRM Operations role, and how can they be addressed?

A common challenge in CRM Operations is ensuring data accuracy and consistency across various platforms, which is essential for effective customer engagement. Managing system integrations and aligning processes between marketing, sales, and support teams can also be complex. To address these challenges, strong attention to detail, regular data audits, and clear communication with cross-functional teams are crucial. Additionally, staying updated with CRM software features and best practices helps streamline workflows and improve overall efficiency.

What are the key skills and qualifications needed to thrive as a CRM Operations specialist, and why are they important?

To thrive as a CRM Operations Specialist, you need a solid understanding of CRM platforms, data management, and customer lifecycle processes, often supported by a degree in business, marketing, or information systems. Experience with tools like Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly beneficial. Strong analytical skills, attention to detail, and effective communication set standout professionals apart in this role. These competencies ensure accurate data handling, seamless campaign execution, and enhanced customer engagement, which are vital for business growth and customer satisfaction.

What is the difference between Crm Operations vs Customer Support Specialist?

AspectCrm OperationsCustomer Support Specialist
Required CredentialsCRM certifications, data analysis skillsCustomer service training, communication skills
Work EnvironmentData management, system administrationCustomer interaction, issue resolution
Employer & Industry UsageMarketing, sales, CRM software companiesRetail, tech, service industries

Crm Operations focuses on managing and optimizing customer relationship management systems, data analysis, and process improvements. In contrast, Customer Support Specialists primarily handle direct customer interactions and resolve issues. While both roles require strong communication skills, Crm Operations emphasizes technical and analytical expertise, whereas Customer Support is more customer-facing. Understanding these differences helps organizations assign the right talent to each function and job seekers identify roles aligned with their skills.

What are CRM operations?

CRM operations involve managing and optimizing customer relationship management systems to improve customer engagement, retention, and sales. This includes tasks such as data entry, process automation, reporting, and ensuring the CRM software is effectively used by sales and marketing teams. Strong technical skills and familiarity with CRM tools like Salesforce or HubSpot are often required for this role.

What is a CRM Operations job role?

A CRM Operations job involves managing and optimizing customer relationship management systems to ensure data accuracy, streamline processes, and support sales and marketing teams. The role often requires skills in CRM platforms like Salesforce or HubSpot, data analysis, and process improvement to enhance customer engagement and business efficiency.
More about CRM Operations jobs

What are the most commonly searched types of Crm Operations jobs?

The most popular types of Crm Operations jobs are:

What states have the most Crm Operations jobs?

States with the most job openings for Crm Operations jobs include:

What job categories do people searching Crm Operations jobs look for?

The top searched job categories for Crm Operations jobs are:

CRM Operations jobs near you
Infographic showing various Crm Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Manager, CRM

FabFitFun

Beverly Hills, CA • On-site

$110K - $120K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

FabFitFun is seeking a CRM Manager to join our Marketing team! FabFitFun is more than a subscription box, it's a membership business built around discovery, shopping, and engagement, and CRM sits at the center of that experience.
We're looking for a CRM Manager who is equal parts strategist, operator, analyst, and marketer. This person will own and optimize the member communication experience across email, SMS, and push, helping members discover products they love, engage more deeply with their membership, and ultimately drive growth for the business. You'll work closely with Merchandising, Creative, Product, Analytics, Engineering, and CX to bring our seasonal moments and everyday member experiences to life.
Location:
This role is based out of our HQ in Beverly Hills, CA and is not eligible for remote. We are presently operating from a hybrid schedule of 4 days a week in-office (Monday-Thursday).
What You'll Do:
This role isn't just about sending campaigns. It's about understanding member behavior, identifying opportunities, influencing cross-functional partners, and turning insights into programs that improve engagement, retention, and revenue.
Own the CRM Strategy
  • Get to know our members better than they know themselves, understanding what motivates them, what drives engagement, where friction exists, and where CRM can create a better experience
  • Turn member insights, business goals, merchandising priorities, and performance data into a clear CRM strategy and roadmap
  • Identify opportunities to improve engagement, retention, shopping behavior, and revenue across the member lifecycle
  • Balance short-term business needs with long-term member value

Drive Campaign Execution & Performance
  • Execute against metrics that have real impact to the business, including conversion and revenue
  • Own end-to-end planning and execution across email, SMS, and push
  • Lead CRM support for key business moments including Acquisition, Seasonal Box launches, Customization, Add-Ons, Flash Sales, onboarding, retention, and winback
  • Ensure campaigns are targeted correctly, executed flawlessly, and aligned with broader business priorities
  • Develop testing strategies that continuously improve performance and member experience
  • Identify opportunities to streamline workflows and improve operational efficiency

Be Data-Driven
  • Partner closely with Data & Analytics to define audiences, measure performance, and uncover opportunities
  • Dive deep into campaign performance, customer behavior, and lifecycle trends
  • Understand not just what happened, but why it happened
  • Translate complex data into actionable recommendations and clear business decisions
  • Build a culture of testing, learning, and continuous optimization

Influence Across the Business
  • Serve as the CRM subject matter expert across Marketing and the broader organization
  • Partner with Merchandising, Creative, Product, Engineering, CX, and Analytics to ensure CRM is represented in planning conversations
  • Advocate for the member and ensure CRM programs support both business goals and customer experience
  • Help connect the dots across teams and identify opportunities others may miss

Embrace AI & New Ways of Working
  • Leverage AI tools to accelerate campaign planning, audience analysis, reporting, content development, and operational workflows
  • Continuously evaluate new technologies and processes that can help the CRM team work smarter and move faster
  • Challenge legacy processes and identify opportunities for automation and scale

Raise the Bar
  • Mentor and support CRM Coordinators and Specialists
  • Establish best practices around segmentation, testing, QA, reporting, and campaign execution
  • Help create a culture of accountability, curiosity, continuous improvement, and ownership
  • Be someone people trust to solve problems, navigate ambiguity, and get things done

What You'll Bring:
Experience
  • 5-8+ years of CRM, Lifecycle Marketing, Retention Marketing, or Email Marketing experience
  • Experience in eCommerce, DTC, subscription, membership, or marketplace businesses
  • Bachelor's degree or equivalent practical experience

Knowledge, Skills & Abilities
  • Deep experience with lifecycle marketing and customer journey design
  • Strong hands-on experience with Braze or comparable CRM platforms
  • Strong understanding of segmentation, personalization, testing methodologies, and performance measurement
  • Ability to partner effectively with analytics teams and use data to influence decisions
  • Comfortable working with large datasets and translating insights into action
  • Strong business acumen and understanding of how CRM impacts revenue, retention, and customer lifetime value
  • Experience operating in fast-paced environments where priorities shift frequently
  • Excellent project management and organizational skills
  • Curiosity to understand why members behave the way they do, not just what they do
  • Experience using AI tools such as ChatGPT, Claude, Gemini, and similar platforms to improve productivity and decision-making
  • Strong cross-functional collaboration and stakeholder management skills
  • People enjoy working with you. You build trust, communicate clearly, and elevate the teams around you

What You'll Get! The Benefits & Perks of FabFitFun
  • Unlimited PTO
  • Generous parental leave
  • Company paid holidays (8)
  • Medical, Dental & Vision
  • 401K & 401K Match
  • Pet insurance available for any FFF furry friends
  • Complimentary annual FFF subscription with seasonal $25 credit for ecommerce flash sales
  • Donation matching program via BrightFunds, where the company matches up to $500 in charitable donations per employee annually

Compensation
This is a full-time position with an expected base salary range of $110K - $120K + annual bonus eligibility. The compensation package will also include an initial equity grant, in addition to a range of generous medical, dental, vision and other perks & benefits. Compensation decisions are determined using a variety of job-related factors such as skill set, geographic location, market demands, experience, and education / certifications. If we extend an offer for employment, we will consider all individual qualifications.
Privacy
Your information will be handled in accordance with our Workforce Member Privacy Notice: https://legal.fabfitfun.com/#workforce-member-privacy-notice

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