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Business Unit Leader Jobs (NOW HIRING)

Tactacam

Business Unit Leader

Billings, MT · On-site

Tactacam is seeking a Business Unit Leader for Internal Tools & Customer Excellence Platforms to own the product organization responsible for every internal system our teams use to serve customers.

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Tharp Cabinet Company

Business Unit Leader

Loveland, CO · On-site

$110K - $150K/yr

The Business Unit Leader will exemplify Tharp and Boulder Mills' brand through positive customer relationships, superior functional designs, and flawless execution while growing sales and ...

Pratt & Whitney

Business Unit Leader

Asheville, NC

Asheville Hot Section operations is looking for a high-energy, dynamic team leader to fulfill a Business Unit Leader (BUL) (Onsite). The BUL is responsible for driving exceptional performance in all ...

ColonialWebb

Business Unit Leader

Charlottesville, VA · On-site

We're searching for a Business Unit Leader who thrives on developing others and creating a culture where safety, teamwork, and excellence come first. In this role, you'll lead by example-coaching ...

Pursuit Aerospace

Business Unit Leader

Newburyport, MA · On-site

$105K - $145K/yr

We are seeking a Business Unit leader to manage shift operations in a precision machining facility to lead shift operations in a precision machining environment. This role is responsible for ...

Blueprint Hires

Business Unit Leader

Sacramento, CA · On-site

Demonstrated experience leading retail developments including ground-up centers, repositioning projects, or tenant improvements. * Strong business development mindset with excellent communication ...

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How much do business unit leader jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for business unit leader in the United States is $41.58, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $43.27 per hour, depending on experience, location, and employer.

How does a Business Unit Leader typically interact with other departments to achieve organizational goals?

A Business Unit Leader frequently collaborates with leaders from departments such as finance, marketing, operations, and human resources to ensure alignment with the organization's overall strategy. This role often requires cross-functional meetings to coordinate initiatives, share resources, and address challenges proactively. Effective communication and negotiation skills are essential, as Business Unit Leaders must balance the needs of their unit with broader company objectives. Building strong interdepartmental relationships is key to driving performance and delivering results.

What are the key skills and qualifications needed to thrive as a Business Unit Leader, and why are they important?

To excel as a Business Unit Leader, you need strong business acumen, strategic planning abilities, and leadership experience, often supported by a degree in business or a related field. Familiarity with financial management tools, performance tracking systems, and CRM platforms is typically required. Exceptional communication, decision-making, and team-building skills help drive engagement and align teams with organizational objectives. These competencies are vital for achieving business goals, fostering innovation, and ensuring sustained growth within the business unit.

What Is a Business Unit Leader?

A business unit leader is the manager of a specific department of a company. As a unit leader, your duties include overseeing the daily operations of the unit, training new staff, and ensuring that the unit is meeting its goals. You should have frequent contact with executives and report on the efficiency and productivity of your group. Qualifications for this job include a mix of experience, skills, and education. You should have a bachelor’s degree in business administration or a related subject. An MBA may also be useful for career advancement. Typically, business unit leaders have experience in the department that they manage. Working your way up through a unit to a manager role is a common route. A keen eye for organization, leadership qualities, and strong written and verbal communication are necessary as well.

What is the difference between Business Unit Leader vs Department Manager?

AspectBusiness Unit LeaderDepartment Manager
CredentialsOften requires leadership experience, industry-specific knowledge, and sometimes advanced degreesTypically requires a bachelor's degree; management experience preferred
Work EnvironmentOversees multiple teams or functions within a business unit, strategic focusManages a specific department or team, operational focus
Employer & Industry UsageCommon in large corporations across industries like manufacturing, tech, and financeFound in various industries, often in corporate or organizational settings

The Business Unit Leader generally has broader responsibilities, overseeing multiple departments or functions within a business unit, focusing on strategic growth. In contrast, a Department Manager manages a specific department's daily operations. Both roles require leadership skills, but the scope and strategic level differ significantly.

What are Business Unit Leaders?

Business Unit Leaders are executives responsible for overseeing a specific division or unit within a larger organization. They manage the unit's operations, set strategic goals, and ensure alignment with the company's overall objectives. Their role includes leadership of teams, budget management, and driving growth and profitability within their unit. Business Unit Leaders often report to senior executives and play a key role in decision-making and organizational success.
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Business Unit Leader jobs near you
Infographic showing various Business Unit Leader job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $86,494 per year, or $41.6 per hour.
Business Unit Leader

Business Unit Leader

Tactacam

Billings, MT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Be an early applicant

Tactacam rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Company Overview:

Tactacam is a leading innovator in outdoor and action camera technology, dedicated to providing high-quality products that enhance the outdoor experience. With over 1,000,000 active customers, we continue to push the boundaries of technology, design, and functionality. Our team is passionate about developing cutting-edge products, and we offer exciting opportunities for career growth in a dynamic, fast-paced environment.

Job Overview:

Tactacam is seeking a Business Unit Leader for Internal Tools & Customer Excellence Platforms to own the product organization responsible for every internal system our teams use to serve customers. In this role, you will define the strategy, roadmap, and delivery quality for a portfolio of platforms — the Customer Service Platform (including our internal agent console and Zendesk/CS tool integrations), ERP, Telco, IoT Core, and AI Platforms — and be accountable for translating that tooling into measurable customer excellence outcomes. You will lead a team of Product Owners, each running one platform area, and partner closely with Engineering, Operations, Customer Support, Product Leadership, and external technology partners to make internal tooling a competitive advantage rather than a cost center.

Today these platforms operate largely as independent systems. A core part of this role is developing the longer-term vision for how they come together — and building the case, the sequencing, and the partnerships to get there over time.

The ideal candidate is a senior product leader who thinks in systems, operates with product rigor, and treats internal users with the same seriousness as external customers. A Bachelor's degree in a related field is preferred but not required.

Responsibilities:

  • Define and maintain a unified vision across the platform portfolio; prioritize investment across the Customer Service Platform, ERP, Telco, IoT Core, and AI based on business value, customer impact, and technical health.
  • Own the multi-quarter roadmap for the BU and run it as an accountable unit with clear goals and outcome metrics.
  • Develop the forward vision for how independent platforms evolve into a more integrated ecosystem, sequencing the work pragmatically over time.
  • Own the product direction for the internal agent console and its integration with Zendesk and the broader CS tooling stack (ticketing, knowledge management, workforce management, QA, voice/chat, CRM data).
  • Hire, coach, and develop the team of Product Owners who each run one platform domain; set the bar for discovery, prioritization, and delivery.
  • Oversee third-party AI partnerships, including vendor selection, commercial terms, SLA and performance management, and build-vs-buy-vs-partner decisions.
  • Partner with Engineering leadership and serve as the business partner to Customer Support, Operations, Finance, Network/Telco Ops, and AI platform consumers; resolve conflicting demands across stakeholders.
  • Partner with the Director of Quality to embed quality standards, release discipline, and post-launch measurement into every platform team.
  • Own incident learnings from a product perspective, including those tied to third-party AI partners and CS tool vendors.
  • Represent the BU to the executive team with clarity and brevity — progress, risks, asks, and outcomes.

Requirements:

  • Bachelor's degree in a related field (preferred but not required).
  • 10+ years of product management experience, with 4+ years leading product leaders or a team of senior Product Owners.
  • Demonstrated ownership of internal or B2B platforms at scale — ERP, CRM/CS tooling, telco/OSS-BSS, IoT, or enterprise AI platforms.
  • Direct experience with customer service platforms such as Zendesk, Salesforce Service Cloud or equivalent.
  • Track record of running a multi-platform portfolio and making real prioritization calls across competing business stakeholders.
  • Experience managing significant third-party technology partnerships, including vendor selection, commercial negotiation, and ongoing performance management.
  • Strong technical literacy: comfortable in architecture discussions, API and data model trade-offs, and AI/ML product decisions.
  • Experience operating in a customer excellence, customer operations, or customer support context.
  • Experience running a business unit or product group.
  • Direct experience with one or more of: ERP platforms (SAP, Oracle, NetSuite, or custom), telco systems (billing, provisioning, OSS/BSS), IoT device management and connectivity platforms, and AI/ML platforms delivered through partners (OpenAI, Anthropic, Google, AWS, or specialist vendors), preferred.
  • Experience taking a fragmented internal tool landscape and defining a multi-year path toward integration, preferred.
  • Exposure to regulated or high-reliability environments, preferred.

Comprehensive Benefits Package:

Our benefits include Medical, Dental, and Vision coverage to ensure your well-being. Plan for the future with our 401k plan, and take time off to recharge with PTO. We've got you covered with Disability Insurance and Life Insurance too!

Location Limitations:

Please note at this time, we are not accepting applications from candidates based in Alaska (AK), Connecticut (CT), Delaware (DE), Massachusetts (MA), New Mexico (NM), and South Dakota (SD)

Equal Opportunity Employer:

Tactacam is an equal opportunity employer and does not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected status. We are committed to providing a fair and inclusive work environment for all, and we encourage individuals of all backgrounds to apply for our open positions. If you require reasonable accommodation during the application process, please let us know, and we will be happy to assist.

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