Business Technology Analyst Jobs (NOW HIRING)

Requisition No: 879907 

Agency: Department of Revenue

Working Title: BUSINESS TECHNOLOGY ANALYST II - 73003040

 Pay Plan: Career Service

Position Number: 73003040 

Salary:  $54,674.88 /annually 

Posting Closing Date: 08/04/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

General Tax Administration

Business Technology Analyst (Operations Review Specialist)

Tallahassee

The Florida Department of Revenue's General Tax Administration program collects the revenue that maintains the state's infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This is a Business Technology Analyst II - Operations Review Specialist position located in the General Tax Administration Program's (GTA), Business Technology Office (BTO), Project Management Office (PMO). The incumbent provides requirements management, process improvement, workflow analysis, for large, complex, and enterprise-level projects. The incumbent also plays a critical role in improving project success by ensuring business requirements are clearly identified, documented, traceable, validated, and aligned with organizational objectives; and facilitates standardized business analysis practices, requirements documentation standards, workflow analysis methodologies, and quality assurance traceability procedures within the project framework.

MINIMUM REQUIREMENTS:

• Three years of professional experience as an IT business analyst.
• Experience facilitating meetings, workshops, or interviews to gather requirements.
• Experience documenting business, functional, or technical requirements.

PREFERENCES: 

• Currently employed with the Florida Department of Revenue. 
• Certified Business Analysis Professional (IIBA-CBAP), PMI Professional in Business Analysis (PMI-PBA) or similar certification.
• Experience with requirements traceability tools (Azure DevOps, Jira, HP ALM, or similar).              

SPECIAL NOTES:

• This position is not eligible for telework and is located in Tallahassee, FL.

SALARY: The hiring salary for this position generally will not exceed $4,556.24 monthly/$54,674.88 annually.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Caitlin Roach, (850) 414-8768, Caitlin.Roach@Floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.