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Business Process Manager Jobs in Florida (NOW HIRING)

Addresses any resistance to change and coordinates change management including training/support during process transitions * Facilitates the adoption of new business policies and processes across the ...

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Business Process Manager information

See Florida salary details

$43.7K

$94.1K

$136K

How much do business process manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for business process manager in Florida is $94,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $116,200.00 per year, depending on experience, location, and employer.

What does a business process manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What does a business process manager do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a business process manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a business process manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

How much does a business process manager make in the US?

The average salary for a business process manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000 annually.

What is the role of a business process manager?

A business process manager is responsible for analyzing, designing, implementing, and optimizing organizational processes to improve efficiency and effectiveness. They often use tools like process mapping and workflow analysis and may oversee process improvement initiatives or projects. Strong analytical skills and knowledge of business operations are essential for this role.

What are the most commonly searched types of Business Process jobs in Florida?

The most popular types of Business Process jobs in Florida are:

What are popular job titles related to Business Process Manager jobs in Florida?

For Business Process Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Business Process Manager jobs in Florida look for?

The top searched job categories for Business Process Manager jobs in Florida are:

What cities in Florida are hiring for Business Process Manager jobs?

Cities in Florida with the most Business Process Manager job openings:

Infographic showing various Business Process Manager job openings in Florida as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $94,080 per year, or $45.2 per hour.

Full-time

Medical, Life, Retirement, PTO

Posted 26 days ago


Oracle Elevator rating

8.8

Company rating: 8.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

18th of 281 rated repair and maintenance companies


Job description

Elevated, the fastest-growing independent elevator services provider in the nation, is proudly powered by APi Group, a global leader in safety and specialty services. Elevated operates in 58 markets across 22 states, bringing together the industry’s best technicians to deliver exceptional service backed by APi Group's world-class corporate infrastructure. With over 500 locations globally, APi Group reinforces Elevated’s local operations, ensuring our technicians can thrive and deliver innovative solutions that meet customer needs.

Position Summary

The Business Process Analyst supports the Business Process Manager in evaluating, documenting, improving,
and sustaining operational business processes across the organization. This role analyzes data and process
performance; identifies issues, controls, and improvement opportunities; and partners with Operations,
Finance, branch leadership, and other stakeholders to support consistent, efficient, and compliant execution.
The Analyst translates business needs into clear process documentation, reporting, training, and actionable
recommendations that improve productivity, profitability, data quality, and customer and employee
experience.

Key Responsibilities

  • Assist with evaluating current-state business processes, workflows, systems, reports, and controls;
    document process maps, procedures, requirements, gaps, risks, and improvement opportunities.
  • Collect, validate, analyze, and interpret operational and financial data to identify trends, root causes,
    exceptions, revenue opportunities, and process-performance issues.
  • Audit recurring operational reports and transactions for accuracy, completeness, timeliness, and
    compliance with company policies and established process standards.
  • Monitor key operational performance reports, including billing holds, open committed work orders,
    purchase orders pending receipt, non-billable service tickets, and extra-billing activity; communicate
    findings and coordinate follow-up actions with the appropriate stakeholders.
  • Support the review and resolution of billing, credit, contract, modification, repair, payroll, vendor invoice,
    and other branch operational issues by researching transactions, documenting findings, and facilitating
    resolution with Operations, Finance, Accounts Payable, and branch teams.
  • Assist with monthly and periodic performance reviews by preparing analyses, scorecards, status updates,
    and supporting materials for the Business Process Manager and business stakeholders.
  • Support business process improvement initiatives from discovery through implementation, including
    requirements gathering, stakeholder coordination, testing, training, change communications, issue
    tracking, and post-implementation monitoring.
  • Develop, update, and maintain standardized operating procedures, process maps, job aids, training
    materials, and other documentation to promote consistent execution and knowledge transfer.
  • Provide onboarding and refresher training on operational processes, company policies, cross-functional
    procedures, and system-related workflows as assigned.
  • Partner with internal and external audit teams, as directed, by gathering documentation, validating
    process execution, supporting SOX-related controls, and tracking remediation items.
  • Maintain organized records of analyses, process changes, issues, action items, and results; escalate
    material risks, recurring issues, and control gaps to the Business Process Manager.
  • Ability to build collaborative relationships with branch personnel, Operations, Finance, Accounts Payable,
    and cross-functional partners.
  • Perform other related duties and special projects as assigned.

Qualifications

  • Bachelor’s degree in Business, Operations, Finance, or related field preferred.
  • 2+ years of experience in business analysis, operations, finance, process improvement, branch operations or a related role.
  • Experience with process improvement methodologies preferred.
  • Experience working in a branch-office, field-service, construction, service, or multi-location operating
    environment preferred.
  • Prior CRM experience Salesforce preferred
  • Proficiency in Microsoft Excel and Microsoft Office applications.
  • Experience with operational reporting, billing, contracts, accounts payable, payroll support, or financial
    controls are preferred.
  • Experience in a branch-office or multi-location environment preferred.

    Why Join Elevated Facility Services?

    At Elevated, we invest in our team members and provide the tools, benefits, and opportunities needed to build a long-term career.

         Perks & Benefits 

    • Medical & Life Insurance Coverage
    • 401(k) Company Match
    • Paid Time Off & Holidays
    • Employee Stock Purchase Program
    • Paid Parental Leave
    • Career Growth Opportunities
    • Professional Development
    • Employee Referral Bonus Program

       


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