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Business Process Manager Jobs in Boca Raton, FL (NOW HIRING)

Five Rivers IT, Inc

Process Manager

Fort Lauderdale, FL · On-site

$90 - $125/hr

seeking a Process Manager to design, standardize, and govern IT operational processes spanning the ... Bachelor's degree in Information Technology, Business, or related field (or equivalent experience)

PB consulting

Process Engineer - EPMO

Boynton Beach, FL

$97K - $126K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

Haverhill, FL

$102K - $132K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

Lantana, FL

$92K - $120K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

Riviera Beach, FL

$101K - $131K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

Plantation, FL

$103K - $133K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

Lake Worth, FL

$92K - $119K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

Royal Palm Beach, FL

$97K - $125K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

West Palm Beach, FL

$100K - $130K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

Palm Springs, FL

$92K - $120K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

Cloud Lake, FL

$102K - $132K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

Lake Worth Beach, FL

$92K - $119K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

PB consulting

Process Engineer - EPMO

Loxahatchee, FL

$97K - $125K/yr

Collaborate with Project Managers, Program Managers, business teams, and leadership to improve ... Facilitate process reviews, stakeholder meetings, and improvement workshops. * Ensure adherence to ...

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All JobsBusiness Process JobsBusiness Process Manager JobsBusiness Process Manager Jobs in Boca Raton, FL

Business Process Manager information

See Boca Raton, FL salary details

$54.4K

$117K

$169.2K

How much do business process manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for business process manager in Boca Raton, FL is $117,024.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,900.00 and $144,500.00 per year, depending on experience, location, and employer.

What does a business process manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What does a business process manager do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a business process manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a business process manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

How much does a business process manager make in the US?

The average salary for a business process manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000 annually.

What is the role of a business process manager?

A business process manager is responsible for analyzing, designing, implementing, and optimizing organizational processes to improve efficiency and effectiveness. They often use tools like process mapping and workflow analysis and may oversee process improvement initiatives or projects. Strong analytical skills and knowledge of business operations are essential for this role.
More about Business Process Manager jobs

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For Business Process Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Business Process Manager jobs in Boca Raton, FL look for?

The top searched job categories for Business Process Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Business Process Manager jobs?

Cities near Boca Raton, FL with the most Business Process Manager job openings:

Business Process Manager jobs near you
Infographic showing various Business Process Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $117,024 per year, or $56.3 per hour.

Process Manager

Five Rivers IT, Inc.

Fort Lauderdale, FL • On-site

Temporary

Posted 8 days ago

Job description

seeking a Process Manager to design, standardize, and govern IT operational processes spanning the organization's core infrastructure and security technology stack including ServiceNow (ITSM/ITAM/ITOM), Dell hardware and endpoint lifecycle management, Cisco networking infrastructure, and Palo Alto Networks security operations.
This role sits at the intersection of process governance and vendor technology, working closely with infrastructure engineering, network operations, security, and service desk teams to ensure that incident, change, request, asset, and problem management processes are consistently defined, documented, and enforced across all supported platforms. The Process Manager will be the connective tissue between ServiceNow as the system of record and the underlying Dell, Cisco, and Palo Alto technology teams executing day-to-day operations.
Key Responsibilities
  • Own and continuously improve core ITSM process areas (Incident, Problem, Change, Request, and Asset Management) within ServiceNow, ensuring alignment with ITIL best practices.
  • Partner with infrastructure and network engineering teams to define and document processes governing Dell hardware/endpoint lifecycle (procurement, deployment, refresh, retirement) within ServiceNow ITAM.
  • Establish and maintain change and configuration management processes for Cisco networking infrastructure, ensuring CMDB accuracy and proper change governance for network changes.
  • Design and enforce security-related operational processes in coordination with the security team for Palo Alto Networks firewall, security policy, and incident response workflows.
  • Serve as process owner/SME across cross-functional teams, facilitating process workshops, gap analyses, and continuous improvement initiatives.
  • Develop and maintain process documentation, workflow diagrams, RACI matrices, and SOPs for all governed processes.
  • Monitor process KPIs/SLAs (e.g., ticket resolution times, change success rates, CMDB accuracy) and drive corrective action where performance gaps exist.
  • Support ServiceNow platform governance, including workflow configuration requests, module rollouts, and integration with vendor tools (Dell, Cisco, Palo Alto) where applicable.
  • Lead or support audits and compliance reviews related to IT process adherence (e.g., NERC/CIP, internal controls) as applicable to the energy/utility environment.
  • Provide training and process guidance to technical teams and service desk staff to ensure consistent adoption.
Required Qualifications
  • 5+ years of experience in IT process management, ITSM, or IT service delivery, ideally within a large enterprise or utility/regulated environment.
  • Hands-on experience with ServiceNow, including ITSM modules (Incident, Problem, Change, Request) and familiarity with ITAM/CMDB.
  • Working knowledge of infrastructure and security technologies from Dell (hardware/endpoint), Cisco (networking), and Palo Alto Networks (security/firewall) - deep engineering expertise not required, but strong operational/process fluency across these platforms is essential.
  • Strong understanding of ITIL framework and process governance principles; ITIL Foundation certification preferred.
  • Proven experience facilitating cross-functional process design and improvement initiatives with technical and non-technical stakeholders.
  • Excellent documentation, communication, and stakeholder management skills.
  • Bachelor's degree in Information Technology, Business, or related field (or equivalent experience).
Preferred Qualifications
  • Experience in a utility, energy, or NERC/CIP-regulated environment.
  • ServiceNow certification(s) (e.g., CSA, ITSM Implementation Specialist) a plus.
  • Experience with vendor/asset lifecycle management programs spanning hardware refresh cycles, network infrastructure changes, and security policy governance.
  • Familiarity with change advisory board (CAB) processes and enterprise change management at scale.
Location & Work Arrangement
This role is based out of the AOB office in FT Lauderdale Florida on a hybrid schedule. Occasional travel to the Juno Beach Head Quarters and Miami office may be required to support cross-site process alignment, stakeholder workshops, or infrastructure/security team engagements. Candidates should be based within a commutable distance of the Palm Beach / Broward / Miami-Dade corridor.

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