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Business Process Analyst Jobs in Minnesota (NOW HIRING)

Us Bank

Business Process Manager Sr

Hopkins, MN · On-site

$120 - $141/hr

We are seeking a highly motivated Business Process Manager to lead the strategy, governance ... Lead analysis of change performance trends, change-related incidents, failed changes, and ...

Novalink Solutions LLC

Business Analyst

Virginia, MN · On-site

$65 - $95/hr

Augusta, United States The four major areas of the Business Analyst's responsibilities are ... Development of future-state business process models to address roadblocks, challenges, and ...

Posted today

Hubbell Incorporated

PR · On-site

Job Overview The Operations Business Process Manager is responsible for managing end-to-end supply ... This role is instrumental in providing leadership, analysis, and solutions that enhance and expand ...

Ports North

Business Analyst

Minneapolis, MN · On-site

$85 - $110/hr

Business Analyst - BPMPosition Overview We are seeking a Business Analyst to support a long-term Business Process Management (BPM) transformation. This role will work across business, operations ...

Posted today

Apex Systems

Business Analyst

Eden Prairie, MN · On-site

$37 - $40/hr

Job#: 3046967 Senior Business Analyst Location: 100% Remote Rate: $37-$40/hr based on experience ... Develop and maintain requirements documentation, process flows, and related project artifacts.

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Business Process Analyst information

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$77K

$136.6K

How much do business process analyst jobs pay per year?

As of Sep 6, 2026, the average yearly pay for business process analyst in Minnesota is $76,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $80,300.00 per year, depending on experience, location, and employer.

What is a business process analyst?

As a business process analyst, you examine a company’s operations and processes to find areas for improvement. You may work as part of an external management consulting firm or be hired directly by the company or organization. Your job duties include reviewing business administration procedures, interviewing employees for performance data, and creating reports based on your analysis.

What does a business process analyst do?

A Business Process Analyst evaluates and improves organizational processes to enhance efficiency and effectiveness. They work closely with various departments to identify bottlenecks, gather requirements, and develop solutions that streamline workflows. Their responsibilities often include analyzing current business processes, documenting findings, recommending improvements, and sometimes helping implement new systems or procedures. The goal is to help the organization operate more smoothly and cost-effectively.

What are the key skills and qualifications needed to thrive as a business process analyst, and why are they important?

To thrive as a Business Process Analyst, you need strong analytical skills, process mapping expertise, and a background in business or related fields, often supported by a bachelor’s degree. Familiarity with process modeling tools such as Visio or Bizagi, as well as certifications like Lean Six Sigma, are commonly required. Excellent communication, problem-solving, and stakeholder management skills help analysts facilitate change and drive process improvements. These abilities are crucial for identifying inefficiencies, optimizing workflows, and ensuring successful project outcomes.

How does a business process analyst typically collaborate with cross-functional teams to implement process improvements?

Business Process Analysts regularly work with various departments—such as IT, operations, finance, and HR—to gather insights, map current processes, and identify areas for improvement. They facilitate workshops, conduct interviews, and lead meetings to ensure all stakeholder perspectives are considered. Once solutions are identified, Business Process Analysts coordinate with these teams to pilot changes, monitor outcomes, and refine processes based on feedback. This collaborative approach ensures that improvements are practical, widely supported, and sustainable across the organization.

What is the difference between Business Process Analyst vs Business Systems Analyst?

AspectBusiness Process AnalystBusiness Systems Analyst
Required CredentialsBachelor's in Business, Management, or related field; certifications like CBAP or Six SigmaBachelor's in IT, Computer Science, or related; certifications like CBAP or CBSA
Work EnvironmentCorporate offices, consulting firms, or project-based settingsIT departments, software companies, or consulting firms
Employer & Industry UsageFinance, healthcare, manufacturing, and other industries focusing on process improvementTechnology, software development, and organizations implementing new systems

While both roles involve analyzing and improving organizational functions, Business Process Analysts focus on optimizing workflows and processes, whereas Business Systems Analysts concentrate on implementing and supporting IT systems to meet business needs.

How much do business process analysts make in the US?

Business process analysts in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on industry, location, experience, and certifications such as Six Sigma or BPM tools.

Is a business process analyst a good career?

A business process analyst is a valuable role focused on analyzing and improving organizational workflows, often requiring skills in data analysis, process modeling, and tools like BPMN or Six Sigma. It offers opportunities for career growth, cross-industry employment, and typically involves a combination of analytical and communication skills.
More about Business Process Analyst jobs

What are the most commonly searched types of Business Process Analyst jobs in Minnesota?

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For Business Process Analyst jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Business Process Analyst jobs in Minnesota look for?

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Business Process Analyst jobs near you
Infographic showing various Business Process Analyst job openings in Minnesota as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 73% In-person, 16% Hybrid, and 11% Remote job distribution, with an average salary of $76,998 per year, or $37 per hour.

ITSM Process Analyst - Local to Minnesota - Hybrid

On-Demand Group

Minneapolis, MN • On-site

$30 - $40/hr

Other

Medical, Dental, Vision

Re-posted 7 days ago

Key responsibilities

  • Facilitate Change Advisory Board (CAB) meetings and track follow-ups.

  • Ensure compliance with ITIL/ITSM best practices and monitor change performance metrics.

  • Partner with process owners and support teams to capture knowledge and maintain the Knowledge Base in ServiceNow.

Job description

Job Title: ITSM Process Analyst

Duration: 6 months contract possibility to extend

Location: (Hybrid) Minneapolis, Minnesota

Overview

  • This role is not a short-term contract and will be extended in 2027 based on skillset and deliverables.
  • This role will strengthen service quality and advance process maturity across the enterprise. Core foundations that are already established include knowledge workflows, and a structured Change Advisory Board (CAB).
  • The organization is currently beginning to implement a robust asset and configuration management framework.
  • The ITSM Process Analyst will refine and scale these functions into a mature, measurable, and optimized operation while enhancing governance, analytics, stakeholder engagement, and consistency across departments.
  • The ITSM Process Analyst is responsible for ensuring high-quality knowledge content, efficient and compliant change processes, and accurate asset lifecycle management within the ServiceNow platform. This position supports operational excellence by aligning processes with ITIL standards and maximizing ServiceNow s capabilities across multiple IT domains.

Responsibilities

Facilitate CAB meetings and track required follow-ups

Ensure compliance with ITIL/ITSM best practices and organizational policies

Monitor change performance metrics, trends, and compliance, producing regular reports and insights

Administer and maintain Change Management processes in ServiceNow

Improve change policies, workflows, and efficiency through data-driven insights

Ensure Change documentation meets quality and compliance standards

Identify opportunities for process improvement, automation, and SLAs within ServiceNow

Curate and maintain the Knowledge Base in ServiceNow

Partner with process owners, subject matter experts, and support teams to capture knowledge and convert it into usable articles

Oversee lifecycle management of knowledge articles, including creation, review, approval, publishing, retirement, and archiving

Ensure content accuracy, relevance, and consistency across all knowledge bases

Monitor article performance, usage and customer satisfaction

Mandatory Skills

Bachelor s degree in information technology, Communications, Technical Writing, or related field. Or relevant experience in lieu of bachelor s degree.

3+ years of experience supporting or managing ITSM processes, including Change Management, Knowledge Management, or Asset/Configuration Management

Hands on experience in ServiceNow CAB Workbench, Knowledge Modules, and CMDB Workspace

Hands on experience administering or supporting ServiceNow ITSM modules

Experience with CMDB governance, asset lifecycle management, and discovery tooling

Background supporting enterprise change governance, including CAB facilitation

Proven ability to write clear documentation, workflows, and operational procedures

Strong understanding of ITIL foundations and practical application within an enterprise environment

Demonstrated ability to analyze data, build reports, and present insights

Desired Skills

Prior experience as an IT process owner

Experience with ServiceNow administration, development, and/or platform tools

Experience with ServiceNow Business Management modules

Experience with ServiceNow Service Management modules

Experience as a facilitator or communications lead for collaborative IT initiative

The projected hourly range for this position is $30-40/hr.

On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.

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