Business Operations Manager Jobs in Ohio (NOW HIRING)

Posting Details
Applications will be accepted until midnight (Eastern Time Zone) on the 'Posting End Date' shown below.
Position Information
Business Title
Business Operations Manager - Culinary Services
Applications Accepted From
Intradepartment, University Wide, Planning Unit Wide
Special Instructions to Applicants
This posting is only open to current Ohio University employees.
To apply, please complete and submit the online application and be prepared to attach 3 separate documents: Current resume, Cover Letter, and a list of 3 professional references with current contact information including email addresses. Review of applications will begin immediately and continue until the position is filled. For full consideration, please apply by 11:59 p.m. EST on the close date.
This is an in-person position located on the Athens campus.
This position is eligible for the following benefits:
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number
2016472T
Department Summary
Position Summary
Ohio University Culinary Services seeks a highly motivated and experienced Business Operations Manager to support the strategic, financial, procurement, technology, and operational functions of a dynamic, multi-unit dining program. Reporting to the Director of Business Operations, this position provides leadership and oversight for business systems, procurement processes, vendor relationships, and foodservice technology platforms that support residential dining, retail dining, catering, convenience stores, food trucks, and auxiliary operations.
The Business Operations Manager serves as a key member of the Culinary Services leadership team, collaborating with department managers and university partners to ensure operational efficiency, regulatory compliance, financial stewardship, and exceptional customer service.
Primary Responsibilities
Business Operations and Financial Management
• Collaborate with the Director of Business Operations in the development, monitoring, and management of departmental operating and capital budgets.
• Analyze financial performance, purchasing trends, inventory data, and operational metrics to support sound business decisions.
• Partner with department managers to achieve revenue, expense, and operational goals established for Culinary Services.
• Develop and maintain reports, dashboards, and key performance indicators to support department objectives.
• Identify opportunities to improve operational efficiencies, reduce costs, and enhance service delivery.
Procurement and Contract Management
• Ensure compliance with Ohio University procurement policies, procedures, and applicable regulations associated with public higher education purchasing.
• Manage procurement activities including competitive quotes, requisitions, purchase orders, vendor selection, and contract administration.
• Serve as a liaison between Culinary Services, Procurement Services, Information Technology, and external vendors.
• Negotiate vendor agreements, pricing structures, service levels, and contract terms to maximize value and operational effectiveness.
• Monitor vendor performance and maintain strong supplier relationships to support departmental needs.
Foodservice Technology and Systems Management
• Provide leadership and oversight of the Culinary Services software and systems team, ensuring adherence to university policies while fostering a positive, collaborative, and customer-focused work environment.
• Support the implementation, maintenance, integration, and optimization of foodservice and business technologies including, but not limited to:
o Concur
o Transact Campus
o Transact Cloud POS
o Transact Mobile Ordering
o eAccounts
o CradlePoint
o Clover Flex
o Transact Kitchen Display System (KDS)
o FoodPro (or similar foodservice management software)
o Bobcat Buy
o Oracle Business Intelligence (OBI)
Leadership and Collaboration
• Lead and actively participate in cross-functional teams to identify challenges, develop solutions, and implement process improvements.
• Foster a culture of accountability, innovation, collaboration, and continuous improvement.
• Provide guidance, coaching, and professional development opportunities for assigned staff.
• Work collaboratively with university departments, students, faculty, staff, and external partners.
• Promote exceptional customer service standards throughout all business and operational functions.
Compliance and Risk Management
• Ensure departmental compliance with university policies, state regulations, audit requirements, and contractual obligations.
• Maintain accurate records related to procurement, contracts, software licensing, and financial transactions.
• Assist with internal and external audits and provide supporting documentation as required.
• Recommend and implement controls that minimize operational and financial risk.
Reporting and Analysis
• Prepare, analyze, and distribute operational, financial, procurement, and technology reports for Culinary Services leadership and university stakeholders.
• Monitor key performance indicators (KPIs), sales trends, labor metrics, purchasing activity, meal plan utilization, inventory performance, and other operational data to evaluate business effectiveness.
• Conduct detailed analysis of departmental performance and identify opportunities for revenue growth, cost containment, process improvement, and operational efficiencies.
• Develop dashboards, scorecards, and management reports that support strategic planning and decision-making.
• Partner with department leaders to interpret data, assess business outcomes, and recommend data-driven solutions to operational challenges.
• Ensure the accuracy, integrity, and timely delivery of reports generated through systems including OBI, FoodPro, Transact platforms, and other university reporting tools.
• Present findings and recommendations to departmental leadership in support of budgeting, forecasting, strategic initiatives, and continuous improvement efforts.
• Utilize quantitative and qualitative data to support long-range planning, performance measurement, and departmental goal attainment.
• Demonstrated ability to analyze complex operational and financial data and translate findings into actionable recommendations for leadership.
• Advanced reporting and analytical skills with experience using business intelligence, financial reporting, and data visualization tools.
Position Profile
Oversees, plans, manages, implements and/or evaluates the operations of a college, division, or department in the areas of human resources, compliance, financial, and additional services. Identifies and establishes financial and operational systems to monitor, control, and improve efficiency and effectiveness, not limited to, processes, procedures and policies.
Level Summary
Provides professional expertise to the University community. Serves as a resource and guide to others in the department and/or university. Completes operational tasks essential for the daily functioning of the University. Additionally, contributes to larger projects or initiatives that align with department or University goals, often collaborating across teams.
Supervisory Responsibilities
May assist in mentoring or training new employees.
Fiscal Responsibilities
No budgetary responsibility. May be responsible for validating transactions.
Problem Solving
Handles a variety of problems with some independence.
Independence of Action
Some supervision; able to work independently on routine tasks.
Communication and Collaboration
Collaborates with team members and shares knowledge.
Physical Requirements
This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs.
Minimum Qualifications
Requires a Bachelor's degree in a related field and 3 or more years of related professional experience, or equivalent education and experience.
Preferred Qualifications
Department
Culinary Services
Pay Rate
$51,281.00 - $85,325. The salary negotiated at the time of offer will be commensurate with education and experience while also considering internal equity. For more information on the pay structure and Pay Administration Guidelines please visit: https://www.ohio.edu/hr/compensation/pay-structures.
Employees also enjoy a generous benefits package including, but not limited to, medical, dental, vision, short-term disability, life insurance, retirement benefits, educational benefits for themselves AND qualified dependents, domestic partner benefits, PAID parental leave, adoption benefits, generous PAID time off, and access to professional development programs. More detailed plan information can be found at: https://www.ohio.edu/hr/benefits
Total Compensation Estimator (For Full-Time Benefits Eligible Employees)
Discover the full value of joining Ohio University by clicking this link:
https://www.ohio.edu/hr/compensation/total-compensation-estimator
Our Total Compensation Estimator shows your offer package in dollars: salary plus university paid benefits including health coverage, retirement contributions, paid time off, tuition benefits, and more.
See details on what we offer in one place and compare different options for retirement and insurance.
Estimates are informational only; exact coverage is determined by eligibility policies and official plan documents.
Pay Grade
17
Pay Range
$51,281.00-$85,325.00
FLSA Status
Exempt
Job Category
Administrative at-will appointment
Employment Type
full-time regular
Job Family
Administrative Management
Job Sub Family
Administrative Support
Job Level
IC2
Job Open Date
08/12/2026
Posting End Date
08/17/2026
Planning Unit
Vice President for Student Affairs
Work Schedule
TBD pending operational needs. Nights and weekends may be necessary.
Months
12 month
Campus
Athens
Expected hours worked per week
40 + hours per week
Expected duration of assignment
Permanent
Applicants may contact this person if they have questions about this position.
Jessie Brammer, jessie.brammer@ohio.edu
Non-Discrimination Statement
Ohio university is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.
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