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CRE Client Services & Brokerage Operations Lead Full-Time | Onsite in Boca Raton A leading boutique commercial real estate firm is seeking a proactive, highly organized CRE Client Services ...

Brokerage Operations Processing Specialist Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a ...

We are seeking an experienced Operations Director to join our dynamic team within our Broker-Dealer operations. The ideal candidate will play a pivotal role in ensuring seamless operational processes ...

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How much do brokerage operations jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for brokerage operations in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What is a Brokerage Operations job?

A Brokerage Operations job involves managing the processes that support securities trading, such as trade settlement, clearing, account management, and regulatory compliance. Professionals in this role ensure that transactions are executed smoothly and efficiently while minimizing risk. They work closely with traders, clients, and regulatory bodies to resolve any issues and maintain accurate records. Strong attention to detail, knowledge of financial markets, and compliance expertise are essential for success in this field.

What are some common challenges faced in a Brokerage Operations role?

Professionals in Brokerage Operations often juggle multiple tasks simultaneously, including trade settlements, reconciliations, and regulatory reporting, which can be challenging given the time-sensitive and high-volume nature of the work. Staying updated with frequent regulatory changes and new financial products also requires continuous learning and adaptability. Despite these pressures, working in this role provides valuable insight into the inner workings of financial markets and frequently offers clear pathways for career advancement into supervisory, compliance, or trading-related positions. Many teams operate in a collaborative, structured environment where attention to detail and effective teamwork are essential for ongoing success.

What are the key skills and qualifications needed to thrive in the Brokerage Operations position, and why are they important?

To thrive in Brokerage Operations, you need strong analytical abilities, attention to detail, and a solid understanding of financial markets and securities processing, often supported by a related degree or financial industry experience. Familiarity with trade settlement systems, custodial platforms, and regulatory compliance tools such as SWIFT or DTCC is highly valuable, and FINRA or similar certifications can be advantageous. Exceptional organizational skills, effective communication, and the ability to work under tight deadlines help candidates excel in this environment. These skills ensure accurate transaction processing, regulatory adherence, and seamless coordination within fast-paced brokerage firms.

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What cities are hiring for Brokerage Operations jobs? Cities with the most Brokerage Operations job openings:
What are the most commonly searched types of Brokerage Operations jobs? The most popular types of Brokerage Operations jobs are:
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What job categories do people searching Brokerage Operations jobs look for? The top searched job categories for Brokerage Operations jobs are:
Infographic showing various Brokerage Operations job openings in the United States as of June 2026, with employment types broken down into 3% Internship, 10% As Needed, 42% Full Time, 10% Temporary, and 35% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.
Brokerage Operations Specialist

Brokerage Operations Specialist

Forward Air Corporation

Des Plaines, IL โ€ข On-site

$50K - $60K/yr

Full-time

Posted yesterday


Job description


Position: Operations Specialist
Compensation: $50k-60K annually
Job Description:
As an Operations Specialist, you are the bridge between the Customer Sales and Carrier Sales teams. You will work alongside the sales team and account management team in managing the daily operations of truckload brokerage unique customers. You will be responsible for organically growing customer accounts by providing world-class customer service and fostering meaningful relationships with customer contacts.
As you begin your career with truckload brokerage, you will go through an extensive on-the-job training period where you will be under the guidance of our Operations Manager. During this time, you will learn industry best-practices, as well as the fundamental skills required to learn the brokerage industry from the ground-up, with the opportunity to advance your career as the company grows.
Core Responsibilities & Duties:
  • Work internally with the Carrier Sales team to secure the best available transportation solutions for LiVe Logistics customers
  • Schedule all necessary pick-up and delivery appointments and communicate any issues throughout the duration of the shipment
  • Manage the load board for your assigned accounts to ensure world-class service is provided each day
  • Develop strong relationships with LiVe customer contacts and facilities to best understand their shipping needs and to organically grow customer accounts
  • Service accounts with professional urgency, proactively resolve issues, and strive for continuous improvement of operational efficiencies
  • Assist the Manager of Operations and the Account Management Team as needed
  • Other duties as assigned

Job Requirements & Qualifications:
  • Desire for career growth & strong work ethic
  • Outstanding customer service skills with internal and external clients
  • Strong written & verbal communication skills
  • Strong attention to detail
  • Ability to multitask and execute on responsibilities with urgency and precision
  • Make decisions with confidence and efficiency
  • Embrace our values: People, Culture, Relationships
  • Bachelor degree preferred
  • 1-2 years of Sales Operations or Customer service desired

#LI-Onsite
Forward Air is an Equal Opportunity Employer