Brokerage Operations Jobs in Iowa (NOW HIRING)

Job Title: Operations Coordinator - Brokerage OperationsJob Description
The Operations Coordinator plays a key role in the Brokerage Operations area, ensuring the accuracy and completeness of client documentation and supporting a variety of financial processes. This position requires someone who is eager to learn multiple lines of business, can process both routine and complex transactions, and consistently meets quality and service standards in a high-volume, deadline-driven environment.
Responsibilities

• Ensure all required client documents are on file, complete, and accurately maintained.
• Process daily departmental work, including asset movements, account transfers, and new account setup and maintenance.
• Handle routine and complex financial transactions in an accurate, timely, and efficient manner.
• Proactively identify, interpret, and resolve potential issues related to accounts, transactions, or documentation.
• Independently follow established procedures to meet service level agreements and achieve quality metrics.
• Learn, use, and provide support for various financial products, software applications, and systems.
• Comply with all company policies and applicable regulatory requirements in daily operations.
• Perform account reconciliations and calculations to ensure data integrity and accuracy.
• Calculate interest and dividend payments and process incoming contributions and outgoing distributions.
• Maintain information in various databases and run reports to research and verify account or transaction details.
• Accurately enter, update, and process data to support brokerage and annuity operations.
• Collaborate with colleagues across operations to ensure smooth workflow and timely completion of tasks.

Essential Skills

• At least 1 year of experience in the financial services industry.
• At least 1 year of experience processing work in a high-volume, deadline-driven environment.
• Strong accounting and reconciliation skills with attention to numerical accuracy.
• Proficiency in data entry and transaction processing with a high degree of accuracy.
• Experience with brokerage operations and annuity-related processing.
• Ability to learn and effectively use financial products, software, and systems, including brokerage platforms such as Pershing.
• Ability to independently follow procedures and consistently meet service level and quality metrics.
• Strong problem-solving skills to identify, interpret, and resolve potential issues proactively.
• Solid understanding of basic finance and accounting principles.
• Ability to manage multiple tasks and priorities while maintaining accuracy under time constraints.

Additional Skills & Qualifications

• Business degree preferred but not required.
• Experience working with brokerage and annuity products.
• Familiarity with Pershing or similar brokerage processing systems.
• Comfort working with databases and generating reports to research information.
• Strong organizational skills and attention to detail in documentation and recordkeeping.
• Ability to adapt to learning multiple lines of business within brokerage operations.
• Effective communication skills to work with internal teams and support operational workflows.

Work Environment
The role follows a standard 8:00 a.m. to 5:00 p.m. shift in an office-based operations environment. Associates work on a hybrid schedule, coming into the office twice a week on Mondays and Tuesdays, plus the first and third Friday of each month. The workspace is a casual, open cubicle-style setting that supports collaboration and easy communication among team members. While there is no lunchroom that serves food, there is a designated area available for employees to eat and take breaks. The organization emphasizes responsibility and results rather than strict clock-in and clock-out practices, offering a professional yet relaxed atmosphere focused on accuracy, efficiency, and meeting operational deadlines.
Job Type & Location
This is a Contract to Hire position based out of West Des Moines, IA.
Pay and Benefits
The pay range for this position is $19.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in West Des Moines,IA.
Application Deadline
This position is anticipated to close on Aug 27, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.