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Freight Broker Account Manager Jobs (NOW HIRING)

As our Freight Broker, you will be working closely with other departments and our transportation ... Account management skills. * The ability to multitask, shift priorities, and work under deadlines.

Proven ability to independently move freight and manage multiple customer accounts in a brokerage environment. * Experience quoting customer pricing and negotiating carrier rates. * Strong ...

Proven ability to independently move freight and manage multiple customer accounts in a brokerage environment. * Experience quoting customer pricing and negotiating carrier rates. * Strong ...

Proven ability to independently move freight and manage multiple customer accounts in a brokerage environment. * Experience quoting customer pricing and negotiating carrier rates. * Strong ...

Freight Broker

Savannah, GA · On-site

$45K - $55K/yr

The freight broker will secure new accounts, expedite the sharing of information and documentation ... manage scheduled collections and drop-offs. • Keeping accurate records of relevant activities ...

The freight broker will secure new accounts, expedite the sharing of information and documentation ... Tracking status of loads.* Collaborating with shippers, carriers and dispatchers to manage ...

We are looking for a dedicated and dynamic Freight Broker to join our team full-time at our on-site ... Manage and Nurture Customer Accounts : Maintain and enhance customer relationships by providing ...

We are looking for a dedicated and dynamic Freight Broker to join our team full-time at our on-site ... Manage and Nurture Customer Accounts : Maintain and enhance customer relationships by providing ...

Freight Broker

Southlake, TX · On-site

$60 - $100/hr

Job Overview We are looking for a dedicated and dynamic Freight Broker to join our team full-time ... Manage and Nurture Customer Accounts : Maintain and enhance customer relationships by providing ...

Senior Freight Broker

Chicago, IL · On-site

$65K - $75K/yr

Full Senior Freight Broker The Opportunity: Company is hiring a Senior Freight Broker to join the ... Carrier Sales and Account Management teams to assist you * 24/7 after-hours staff to assist with ...

WI · On-site

The Freight Broker / Sales professional will build and manage customer and carrier relationships ... Account Management skills to develop, retain, and grow customer and carrier accounts. * Knowledge ...

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Freight Broker Account Manager information

See salary details

$27.5K

$64.7K

$91K

How much do freight broker account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for freight broker account manager in the United States is $64,746.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a freight broker account manager?

Freight Broker Account Managers are professionals who act as intermediaries between shippers needing to transport goods and carriers that provide transportation services. They manage client relationships, negotiate shipping rates, coordinate logistics, and ensure shipments are delivered efficiently and on time. In addition to overseeing daily transportation operations, they are responsible for building and maintaining a portfolio of clients, resolving issues, and growing business opportunities within the freight brokerage industry.

How does a freight broker account manager collaborate with carriers and shippers to resolve issues during shipments?

A Freight Broker Account Manager serves as the main point of contact between shippers and carriers, actively communicating to address any challenges that arise during transit, such as delays, damages, or routing changes. They are responsible for proactively monitoring shipments, troubleshooting problems, and ensuring that both parties are updated and satisfied with the service. This requires strong negotiation skills, quick problem-solving, and the ability to remain calm under pressure. Building solid relationships with both carriers and shippers is key to resolving issues efficiently and maintaining long-term business partnerships.

What are the key skills and qualifications needed to thrive as a freight broker account manager, and why are they important?

To thrive as a Freight Broker Account Manager, you need strong negotiation, sales, and logistics coordination skills, often supported by experience in freight brokerage or logistics and a high school diploma or bachelor's degree. Familiarity with transportation management systems (TMS), CRM software, and industry regulations is typically required. Exceptional communication, problem-solving, and relationship-building abilities help you manage accounts and resolve challenges efficiently. These skills are crucial for successfully matching shippers with carriers, ensuring smooth operations, and maintaining client satisfaction in a competitive logistics environment.

What is the difference between Freight Broker Account Manager vs Freight Dispatcher?

AspectFreight Broker Account ManagerFreight Dispatcher
CredentialsKnowledge of freight laws, industry regulations, and customer service skillsUnderstanding of transportation routes and scheduling, often no formal certification required
Work EnvironmentOffice-based, client-facing, coordinating shipments and managing accountsField or office-based, focusing on route planning and driver communication
Employer & Industry UsageLogistics companies, freight brokers, transportation firmsCarriers, trucking companies, freight haulers

While both roles are vital in freight logistics, a Freight Broker Account Manager primarily manages client relationships and oversees freight contracts, whereas a Freight Dispatcher focuses on scheduling drivers and routes. The account manager handles customer service and negotiations, making it more client-oriented, while the dispatcher concentrates on operational execution.

Does a freight broker account manager make good money?

A freight broker account manager can earn a competitive income, often including a base salary plus commissions based on sales and client retention. Earnings vary depending on experience, performance, and the size of the brokerage, with many professionals making between $50,000 and $100,000 annually or more. Success in this role often depends on strong negotiation skills, industry knowledge, and building a solid network of clients and carriers.

What does a freight broker account manager do?

A freight broker account manager coordinates and manages relationships with shippers and carriers to ensure the efficient transportation of goods. They handle customer inquiries, negotiate rates, track shipments, and use transportation management systems to optimize logistics operations. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.
More about Freight Broker Account Manager jobs

What cities are hiring for Freight Broker Account Manager jobs?

Cities with the most Freight Broker Account Manager job openings:

What states have the most Freight Broker Account Manager jobs?

States with the most job openings for Freight Broker Account Manager jobs include:

Infographic showing various Freight Broker Account Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,746 per year, or $31.1 per hour.

Freight Broker / Account Executive

Muse Freight

Phoenix, AZ • On-site

$45K - $250K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Join Muse Freight, a leading company in the Transportation Logistics industry. We are passionate about delivering exceptional service and exceeding our clients' expectations.As a Freight Broker / Account Executive, you will play a crucial role in building strong relationships with our clients and ensuring their satisfaction. Located in Overland Park, Kansas, but operating an office in Scottsdale AZ, Muse Freight offers a hybrid work environment that provides flexibility and work-life balance. You will have the opportunity to have a flex schedule while also being part of a collaborative team. Salary plus commissions up to 40% of GM - with NO seat cost!

Responsibilities
  • Client Management: Build and maintain strong relationships with existing clients, serving as their main point of contact for all inquiries and needs.
  • New Business Development: Identify and pursue new business opportunities to expand our client base.
  • Account Analysis: Analyze client accounts, monitor performance, and identify areas for improvement or upselling.
  • Monitor and report on key performance indicators (KPIs), such as shipment volumes, revenue, and customer satisfaction, to track account performance and identify areas for improvement.
  • Stay up-to-date with industry developments, market trends, and regulatory changes that may impact the freight brokerage industry or client operations.
  • Participate in industry events, trade shows, and networking activities to build industry relationships, generate leads, and promote the company's services.
  • Problem Solving: Address and resolve any issues or concerns raised by clients, providing effective solutions in a timely manner.
Requirements
  • Experience: Minimum of 1 year of experience in a similar role within the Transportation Logistics industry.
  • Problem-Solving: Strong problem-solving and critical thinking skills to address client needs and overcome challenges.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal teams.
  • Ability to handle multiple projects and / customers at a single time.
  • Customer Focus: Strong customer service orientation, always striving to meet and exceed client expectations.
  • Self-Motivated: Ability to work independently, take initiative, and prioritize tasks.
  • Team Player: Demonstrated ability to collaborate and work effectively within a team environment.
Benefits
Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###Parental Leave###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Evenings Off###Annual Bonus###Paid Holidays###