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Freight Broker Account Manager Jobs (NOW HIRING)

Ccfs

Freight Brokerage Account Manager

Phoenix, AZ · On-site +1

$50K - $60K/yr

Job Title: Freight Brokerage Account Manager Department: Operations Support Job Status: Exempt Compensation: Direct Reports: No COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an ...

Allen Lund Company, LLC

Freight Broker

Ogden, UT · On-site

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

Port Side Logistics LLC

Freight Broker

Savannah, GA · On-site +1

Position: Freight Broker Location: Remote (Work from Home) Employment Type: 1099 Contractor ... You'll be empowered to manage your own workload, set your own hours, and work from the comfort of ...

Allen Lund Company

Freight Broker

Ogden, UT · On-site

$45K - $55K/yr

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

Allen Lund Company

Freight Broker

Mount Pleasant, SC · On-site

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

Port Side Logistics LLC

Freight Broker

Savannah, GA · Remote

Position: Freight Broker Location: Remote (Work from Home) Employment Type: 1099 Contractor ... You'll be empowered to manage your own workload, set your own hours, and work from the comfort of ...

TekSky

Senior Freight Broker

Charleston, SC · On-site

Experience with Cradle to Grave style account management (Full-Cycle Logistics Sales) * Strong understanding of freight brokerage operations and the OTR Logistics Market (required) * Proven ability ...

Allen Lund Company, LLC

Freight Broker

Winchester, VA · On-site

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

Allen Lund Company

Freight Broker

Des Moines, IA · On-site

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

Allen Lund Company

Freight Broker

Cordova, TN · On-site

$48K - $52K/yr

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

Allen Lund Company, LLC

Freight Broker

Des Moines, IA · On-site

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

Allen Lund Company

Freight Broker

Winchester, VA · On-site

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

Allen Lund Company

Freight Broker

Middleton, WI · On-site

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

RGL Logistics

Freight Broker

Green Bay, WI · On-site

Freight Broker! RGL Logistics has an opening for a full-time Freight Broker within Transportation ... Identify and manage the network needs of the carriers, while collaborating internally to find ...

Clydesdale Logistics

Be Seen First

Freight Broker

Sarasota, FL · On-site

$75K - $500K/yr

... accounts * No non-compete or non-solicitation agreement required for customers you bring ... Transition, manage, and grow your existing book of business * Build long-term relationships with ...

Allen Lund Company

Freight Broker

Broomfield, CO · On-site

$53K - $57K/yr

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

Allen Lund Company, LLC

Freight Broker

Middleton, WI · On-site

Our management provides an open and innovative environment that promotes professional and personal ... accounts. * Consultation: Use strong relationships to understand customer's business, better ...

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All JobsFreight Broker Account JobsFreight Broker Account Manager Jobs

Freight Broker Account Manager information

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$27.5K

$64.7K

$91K

How much do freight broker account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for freight broker account manager in the United States is $64,746.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a freight broker account manager, and why are they important?

To thrive as a Freight Broker Account Manager, you need strong negotiation, sales, and logistics coordination skills, often supported by experience in freight brokerage or logistics and a high school diploma or bachelor's degree. Familiarity with transportation management systems (TMS), CRM software, and industry regulations is typically required. Exceptional communication, problem-solving, and relationship-building abilities help you manage accounts and resolve challenges efficiently. These skills are crucial for successfully matching shippers with carriers, ensuring smooth operations, and maintaining client satisfaction in a competitive logistics environment.

How does a freight broker account manager collaborate with carriers and shippers to resolve issues during shipments?

A Freight Broker Account Manager serves as the main point of contact between shippers and carriers, actively communicating to address any challenges that arise during transit, such as delays, damages, or routing changes. They are responsible for proactively monitoring shipments, troubleshooting problems, and ensuring that both parties are updated and satisfied with the service. This requires strong negotiation skills, quick problem-solving, and the ability to remain calm under pressure. Building solid relationships with both carriers and shippers is key to resolving issues efficiently and maintaining long-term business partnerships.

Is a freight broker account manager a stressful job?

A freight broker account manager role can be stressful due to the need to coordinate shipments, meet tight deadlines, and handle customer and carrier relationships. The job often involves managing multiple accounts simultaneously and resolving issues quickly, which can contribute to a high-pressure environment. Strong organizational skills and stress management are important for success in this position.

What is the difference between Freight Broker Account Manager vs Freight Dispatcher?

AspectFreight Broker Account ManagerFreight Dispatcher
CredentialsKnowledge of freight laws, industry regulations, and customer service skillsUnderstanding of transportation routes and scheduling, often no formal certification required
Work EnvironmentOffice-based, client-facing, coordinating shipments and managing accountsField or office-based, focusing on route planning and driver communication
Employer & Industry UsageLogistics companies, freight brokers, transportation firmsCarriers, trucking companies, freight haulers

While both roles are vital in freight logistics, a Freight Broker Account Manager primarily manages client relationships and oversees freight contracts, whereas a Freight Dispatcher focuses on scheduling drivers and routes. The account manager handles customer service and negotiations, making it more client-oriented, while the dispatcher concentrates on operational execution.

What is a freight broker account manager?

Freight Broker Account Managers are professionals who act as intermediaries between shippers needing to transport goods and carriers that provide transportation services. They manage client relationships, negotiate shipping rates, coordinate logistics, and ensure shipments are delivered efficiently and on time. In addition to overseeing daily transportation operations, they are responsible for building and maintaining a portfolio of clients, resolving issues, and growing business opportunities within the freight brokerage industry.
More about Freight Broker Account Manager jobs
What cities are hiring for Freight Broker Account Manager jobs? Cities with the most Freight Broker Account Manager job openings:
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Freight Broker Account Manager jobs near you
Infographic showing various Freight Broker Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,746 per year, or $31.1 per hour.

Freight Brokerage Account Manager

Ccfs

Phoenix, AZ • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Job Title:

Freight Brokerage Account Manager

Department:

Operations Support

Job Status:

Exempt

Compensation:

Direct Reports:

No

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

JOB TITLE: Freight Brokerage Account Manager

DEPARTMENT: Operations Support
JOB STATUS: Exempt
SALARY RANGE: $50,000-$60,000 (Depending on skills and knowledge)
LOCATION: Phoenix, AZ - open to remote
REPORTS TO:Logistics Manager
DIRECT REPORTS: No

TheFreight BrokerageAccount Manageris responsible formanaging and growing a portfolio of customer accounts while executing day-to-day freight brokerage operations. Thisposition willmanagethe full customer lifecycle, including prospecting, onboarding, pricing, carrier procurement, and load execution.

ESSENTIAL JOB DUTIES

  • Prospectand onboard new customers through calls, email, and networking.
  • Identifyopportunities to expand wallet share within existing accounts.
  • Providecompetitive pricing and solutions aligned with customer needs.
  • Sourceand secure reliable carrier capacity to cover customer freight.
  • Negotiate rateswith carriers to maximizemarginwhile ensuring service.
  • Build andmaintaina network of trusted carrier partners.
  • Develop and managerelationships withnew and existingcustomers andshipper accounts.
  • Trackandtraceloads, proactively communicating updates to customers.
  • Manage shipments from tender through delivery, ensuring on-time performance.
  • Resolve service issues quickly and professionally.
  • Ensureall loads are accurately entered andmaintainedin theTransportation Management System (TMS).
  • Manageload-level profitability and meet margin expectations.
  • Stay informed aboutmarket conditions and adjust pricing strategies accordingly.
  • Ensureaccuratedocumentation, billing, and compliance withCompany processes.
  • Other duties as assigned.

MINIMUM REQUIREMENTS

  • Bachelor's degree in Business Administration, Logistics, orotherindustry-relatedfieldpreferred.
  • Prior experience with industry load board platforms (DAT, Truck Stop) is preferred
  • Well-developed interpersonal skills. Ability toget alongwith diverse personalities.
  • Mustpossessexcellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
  • Extensive knowledge of the principles, procedures, and best practices in the industry.

BENEFITS:

  • Medical, Vision, Dental, Supplemental, and Life Insurances available.
  • Paid time off, paid holidays, paid community volunteer time
  • 401k retirement plan

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