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Broker Account Manager Jobs (NOW HIRING)

PSA BDP

Account Manager - Brokerage

Allentown, PA · On-site

Job Title Account Manager - Brokerage Education Associate Degree Location Allentown - Allentown, PA 18106 US (Primary) Career Level Entry Level Category Operations Job Type Permanent About PSA BDP:

Ccfs

Freight Brokerage Account Manager

Phoenix, AZ · On-site +1

$50K - $60K/yr

Job Title: Freight Brokerage Account Manager Department: Operations Support Job Status: Exempt Compensation: Direct Reports: No COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an ...

Ccfs

Freight Brokerage Account Manager

Phoenix, AZ · On-site +1

$50K - $60K/yr

Job Title: Freight Brokerage Account Manager Department: Operations Support Job Status: Exempt Compensation: Direct Reports: Yes COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an ...

Allied

Senior Account Manager

Chicago, IL · On-site +1

$80K - $90K/yr

Act as the liaison between the client/broker and Allied Executives and various Allied Departments ... At least 5 years as an Account Manager required * At least 5 years of experience with group health ...

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COMMERCE HOME MORTGAGE LLC

Account Manager II

Anaheim, CA · On-site

$31 - $37/hr

About the role The Account Manager works closely with third party originators (TPOs/Brokers), Account Executives and Operations in the processing of mortgage loans. Wholesale Account Manager helps ...

Change Lending

Account Manager II

Anaheim, CA · On-site

$31 - $37/mo

About the role The Account Manager works closely with third party originators (TPOs/Brokers), Account Executives and Operations in the processing of mortgage loans. Wholesale Account Manager helps ...

Take Command Health

Account Manager

Dallas, TX · On-site

$105K - $115K/yr

The Account Manager Role As an Account Manager at Take Command, you will be responsible for ... Serve as the primary point of contact for an assigned portfolio of broker partners and employer ...

Top Talent LLC

Account Manager

Tampa, FL

$60K - $80K/yr

Account Manager - Logistics (Asset + Brokerage) Location: Tampa, FL (Onsite - Downtown HQ) Compensation: $60,000 - $80,000 base + performance incentives Type: Full-Time About the Company Our client ...

AFC Companies

Account Manager

Chicago, IL · On-site

$60K/yr

What You'll Do (Brokerage + Asset-Based) * Prospect, qualify, and close new shipper accounts * Manage and grow a book of business by expanding lanes, volume, and retention * Sell the right mix of ...

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Broker Account Manager information

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How much do broker account manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for broker account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

Is being a tam a good career?

A Broker Account Manager is a professional who manages client accounts in the financial or insurance industries, requiring strong communication and organizational skills. It can be a stable career with opportunities for advancement, especially with relevant certifications and industry experience. Success depends on individual performance and the ability to build client relationships.

What is the difference between Broker Account Manager vs Insurance Agent?

AspectBroker Account ManagerInsurance Agent
CredentialsMay require licensing or certifications depending on industryTypically requires state licensing and certifications
Work EnvironmentCorporate offices, client meetings, account managementFieldwork, client consultations, sales
Employer & Industry UsageFinancial, insurance, or brokerage firmsInsurance companies, agencies
Search & Comparison IntentUnderstanding roles, licensing, career pathsSales techniques, licensing, career info

While both roles involve client interaction and industry knowledge, a Broker Account Manager primarily manages client accounts within a brokerage or financial firm, focusing on service and retention. An Insurance Agent mainly sells insurance policies and requires specific licensing. The roles differ in daily tasks, work environment, and career focus, but both require industry certifications and client relationship skills.

What jobs in the US pay 300,000 a year?

Broker Account Managers in the financial industry can earn $300,000 or more annually, especially with bonuses and commissions. High-level roles such as investment bankers, financial advisors, and senior executives also often reach or exceed this salary level, typically requiring extensive experience, certifications, and a strong client base.

What jobs make $3,000 a day?

Broker Account Managers in financial services can earn $3,000 or more per day through commissions, bonuses, and high-value client portfolios. Other high-earning roles include investment bankers, corporate lawyers, and specialized surgeons, often requiring advanced certifications, experience, and a high level of skill. These positions typically involve demanding schedules and significant responsibility.

What are some common challenges faced by Broker Account Managers when managing relationships with multiple brokers?

Broker Account Managers often juggle relationships with several brokers, each with unique needs and expectations. A common challenge is ensuring timely communication and tailored support for each broker, while balancing internal priorities and compliance requirements. Managing these relationships effectively requires strong organizational skills and the ability to quickly resolve issues to maintain trust and satisfaction. Building long-term partnerships also involves staying current with industry trends and proactively identifying opportunities for both the broker and your organization.

What is a broker account manager?

A broker account manager is a professional responsible for managing client accounts within a brokerage firm. They serve as the primary point of contact, providing investment advice, account support, and ensuring client needs are met. Strong communication skills and knowledge of financial products are essential for this role.

What are the key skills and qualifications needed to thrive as a Broker Account Manager, and why are they important?

To thrive as a Broker Account Manager, you need strong sales acumen, relationship management skills, and a background in finance or business, often supported by relevant industry certifications. Familiarity with CRM software, financial products, and platforms commonly used in brokerage operations is essential. Excellent communication, negotiation, and problem-solving abilities help you build trust and effectively manage broker relationships. These skills ensure you can drive business growth, retain clients, and maintain high levels of satisfaction in a competitive market.
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What cities are hiring for Broker Account Manager jobs? Cities with the most Broker Account Manager job openings:
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Broker Account Manager jobs near you
Infographic showing various Broker Account Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 77% In-person, 4% Hybrid, and 19% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Senior Brokerage Account Manager

Senior Brokerage Account Manager

Forward Air

Des Plaines, IL • On-site

$90K - $100K/yr

Full-time

Posted 10 days ago

Job description

Position: Senior Brokerage Account Manager


Compensation: $90,000 - 100,000 Annually

The Senior Brokerage Account Manager is responsible for managing and growing the organization’s most strategic customer accounts within a dynamic transportation brokerage environment. They serve as a commercial leader, driving account strategy, customer retention, and long-term revenue growth across a complex portfolio. They are the primary point of contact for key customers, ensuring exceptional service, operational excellence, and executive-level relationship development. They partner cross-functionally with sales, carrier procurement, operations, and leadership teams to deliver tailored transportation solutions across multiple modes, including truckload, LTL, flatbed, and partial. They provide strategic guidance through data-driven insights, market expertise, and continuous improvement initiatives. They mentor junior team members and support high-impact initiatives such as RFPs and large-scale implementations. 

Responsibilities

  • Manage day-to-day operations and relationships for a portfolio of high-value, strategic brokerage accounts.
  • Serve as the primary point of contact for customers, including executive stakeholders, ensuring consistent, high-quality communication and service delivery.
  • Develop and execute account strategies to increase revenue, improve profitability, and expand share of wallet while supporting customer retention.
  • Coordinate and oversee shipment execution across multiple transportation modes, including truckload, LTL, flatbed, and partial.
  • Partner with carrier procurement, pricing, and operations teams to source capacity, optimize service, and ensure competitive positioning.
  • Lead customer business reviews, strategic planning sessions, and executive-level engagements.
  • Identify growth opportunities through data analysis, pricing strategies, and collaboration with sales and cross-functional partners.
  • Monitor shipment activity and account performance, proactively resolving service issues, escalations, and disruptions.
  • Conduct root cause analysis and implement corrective actions to improve service, profitability, and customer satisfaction.
  • Provide accurate and strategic quoting, pricing recommendations, and rate negotiations for complex customer needs.
  • Maintain accurate and up-to-date records within the Transportation Management System (TMS), including McLeod.
  • Track and analyze key performance metrics such as on-time delivery, margin, service levels, and overall account health.
  • Mentor and support Brokerage Account Managers by sharing best practices and contributing to team development.
  • Lead or support complex implementations, large-scale RFPs, and cross-functional customer initiatives.
  • Stay informed on market trends, capacity conditions, and pricing dynamics, using insights to advise customers and influence strategy.
  • Ensure compliance with all company policies, procedures, and regulatory requirements.
  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Education: High school diploma or GED equivalent required; undergraduate degree from an accredited college or university preferred.
  • Experience: 5+ years of experience in transportation, logistics, freight brokerage, or account management, with demonstrated success managing complex or high-value accounts.
  • Strong understanding of freight brokerage operations, including truckload transportation, pricing, carrier sourcing, and market dynamics.
  • Proven ability to develop account strategies, influence cross-functional teams, and lead strategic customer initiatives.
  • Experience with Transportation Management Systems (TMS), preferably McLeod, and familiarity with platforms such as Salesforce or digital freight tools is preferred.
  • Excellent communication, negotiation, and relationship-building skills, including experience engaging with executive-level stakeholders.
  • Advanced analytical and problem-solving skills with the ability to leverage data to drive decisions and performance improvements.
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
  • Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.

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