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Branch Insurance Jobs (NOW HIRING)

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Branch Insurance information

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$10

$22

$29

How much do branch insurance jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for branch insurance in the United States is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Branch Insurance vs Insurance Agent?

AspectBranch InsuranceInsurance Agent
CredentialsVaries by position, often requires licensingRequires state licensing and certification
Work EnvironmentOffice-based, branch locations, customer service focusFieldwork, client meetings, sales-oriented
Employer & Industry UsageInsurance companies, financial servicesInsurance agencies, brokerages
Common Search & ComparisonCustomer service roles, branch managementSales, policy selling, client advising

While both roles are involved in the insurance industry, Branch Insurance typically refers to roles within a company's branch office focusing on customer service and operations, whereas Insurance Agents primarily focus on selling policies and advising clients directly. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the most common challenges faced by professionals working in a branch insurance office?

Professionals in a branch insurance office often encounter challenges such as balancing multiple client needs, staying updated with regulatory changes, and managing time effectively between administrative tasks and client consultations. Additionally, adapting to new technology platforms and maintaining strong communication within the team are essential for smooth operations. Despite these challenges, the work environment is typically collaborative, offering opportunities to learn from colleagues and grow your client management skills.

What are branch insurance jobs?

Branch insurance jobs refer to positions within an insurance company’s local branch office. These roles typically include branch managers, insurance agents, customer service representatives, and claims adjusters. Employees in branch insurance roles handle sales, customer inquiries, policy management, and claims processing for clients in their region. Working in a branch office provides opportunities to build relationships with local clients and gain hands-on experience in various aspects of the insurance business.

What are the key skills and qualifications needed to thrive as a Branch Insurance Manager, and why are they important?

To thrive as a Branch Insurance Manager, you need a solid understanding of insurance products, risk assessment, sales techniques, and often a bachelor's degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and possessing relevant insurance licenses or certifications is typically required. Outstanding leadership, interpersonal communication, and problem-solving skills help you build strong client relationships and effectively manage your team. These skills and qualifications are crucial for driving branch growth, ensuring regulatory compliance, and delivering excellent customer service.
More about Branch Insurance jobs
What cities are hiring for Branch Insurance jobs? Cities with the most Branch Insurance job openings:
What states have the most Branch Insurance jobs? States with the most job openings for Branch Insurance jobs include:
What job categories do people searching Branch Insurance jobs look for? The top searched job categories for Branch Insurance jobs are:
Infographic showing various Branch Insurance job openings in the United States as of June 2026, with employment types broken down into 14% Full Time, 65% Part Time, 1% Temporary, and 20% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,701 per year, or $22.5 per hour.
Branch Operations Supervisor - Commercial Insurance

Branch Operations Supervisor - Commercial Insurance

Insurance Office of America

Gainesville, GA

$65K - $85K/yr

Full-time

Medical, Retirement

Posted yesterday


Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

74th of 261 rated insurance


Job description

Description

Job Description:

Title: Branch Operations Supervisor - Commercial Lines 

Hybrid Preferred: 1-2 days in office | Location: Columbia, SC
OR Fully Remote: candidates in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee or Virginia
Requirement: active property & casualty license as 20% of this role will be dedicated to managing a generalist book
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. 

 
Key Responsibilities: 

  • Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. 

  • HR Management: Ensure compliance with HR processes and policies. 

  • Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. 

  • Scheduling: Manage staff days off calendars for service continuity. 

  • Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. 

  • Employee Selection: Participate in interviewing and hiring recommendations. 

  • Performance Evaluation: Prepare and deliver performance evaluations. 

  • Coaching and Development: Provide coaching, consultation, and training. 

  • Professional Development: Encourage growth and development of personnel. 

  • Succession Planning: Develop future branch operations leaders. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Performance Gaps: Identify gaps and implement corrective actions. 

  • Data Analysis: Monitor and interpret performance data. 

  • Communication: Maintain transparent communication with leadership. 

  • Process Improvement: Develop and ensure compliance with core work processes. 

  • Policy Enforcement: Implement and enforce company policies. 

  • Technical Competence: Maintain high technical competence and industry expertise. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience with deep, wide-ranging industry knowledge; 3+ years of team lead / leadership experience

  • All required active property & casualty licensing; CISR or CIC designation or equivalent preferred 

  • Outstanding communication and people management skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 


What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s). 

Salary Range

The expected pay range for this position is $65,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.