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Branch Insurance information

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$10

$22

$29

How much do branch insurance jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for branch insurance in the United States is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Branch Insurance vs Insurance Agent?

AspectBranch InsuranceInsurance Agent
CredentialsVaries by position, often requires licensingRequires state licensing and certification
Work EnvironmentOffice-based, branch locations, customer service focusFieldwork, client meetings, sales-oriented
Employer & Industry UsageInsurance companies, financial servicesInsurance agencies, brokerages
Common Search & ComparisonCustomer service roles, branch managementSales, policy selling, client advising

While both roles are involved in the insurance industry, Branch Insurance typically refers to roles within a company's branch office focusing on customer service and operations, whereas Insurance Agents primarily focus on selling policies and advising clients directly. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the most common challenges faced by professionals working in a branch insurance office?

Professionals in a branch insurance office often encounter challenges such as balancing multiple client needs, staying updated with regulatory changes, and managing time effectively between administrative tasks and client consultations. Additionally, adapting to new technology platforms and maintaining strong communication within the team are essential for smooth operations. Despite these challenges, the work environment is typically collaborative, offering opportunities to learn from colleagues and grow your client management skills.

What are branch insurance jobs?

Branch insurance jobs refer to positions within an insurance company’s local branch office. These roles typically include branch managers, insurance agents, customer service representatives, and claims adjusters. Employees in branch insurance roles handle sales, customer inquiries, policy management, and claims processing for clients in their region. Working in a branch office provides opportunities to build relationships with local clients and gain hands-on experience in various aspects of the insurance business.

What are the key skills and qualifications needed to thrive as a Branch Insurance Manager, and why are they important?

To thrive as a Branch Insurance Manager, you need a solid understanding of insurance products, risk assessment, sales techniques, and often a bachelor's degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and possessing relevant insurance licenses or certifications is typically required. Outstanding leadership, interpersonal communication, and problem-solving skills help you build strong client relationships and effectively manage your team. These skills and qualifications are crucial for driving branch growth, ensuring regulatory compliance, and delivering excellent customer service.
More about Branch Insurance jobs
What cities are hiring for Branch Insurance jobs? Cities with the most Branch Insurance job openings:
What states have the most Branch Insurance jobs? States with the most job openings for Branch Insurance jobs include:
What job categories do people searching Branch Insurance jobs look for? The top searched job categories for Branch Insurance jobs are:
Branch Insurance jobs near you
Infographic showing various Branch Insurance job openings in the United States as of June 2026, with employment types broken down into 14% Full Time, 65% Part Time, 1% Temporary, and 20% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,701 per year, or $22.5 per hour.
Branch & Insurance Specialist

Branch & Insurance Specialist

American Automobile Association (AAA)

Rutland, VT

$19.75 - $25.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

195th of 261 rated insurance

Job description

Branch & Insurance Specialist

$500 sign-on bonus upon joining our team.
$500 milestone incentive bonus, rewarding outstanding performance and achievements throughout the year.

If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment and interfacing with AAA members by providing insurance and membership services support.

Located Onsite in Rutland Vermont

Our branch hours of operation are Monday through Friday 8:30AM-5:00PM and Saturday 9:00AM-1:00PM.

In this role you will:

  • Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals

  • Be given opportunities to advance with skills-based pay increases, quarterly bonuses, and career growth. 90% of our managers are promoted from within!

  • Be eligible for competitive benefits package, including Paid Volunteer time and Pension Plan

  • Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties.

  • Perform routine and advanced duties in support of agents and other team members

  • Develop insurance leads for office sales agents and life specialists

The ideal candidate will have:

  • Prior experience in insurance, retail sales, banking or similar customer service/sales environment

  • Advanced customer service skills

  • Ability to work overtime including Saturdays

  • Proficiency with Microsoft Office basics

  • Proven ability to exceed assigned sales or service quality goals

  • Excellent communication, interpersonal and organizational skills

  • Adaptability to change and ability to meet deadlines

Qualifications:

High School diploma or GED

Successful completion of background check and drug screening

Ability to navigate Windows, Outlook, Word, and the Internet

Strong verbal and written communication skills

Experience in customer service environment helpful

Ability to exceed assigned service quality goals

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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