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Branch Insurance information

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How much do branch insurance jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for branch insurance in the United States is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.48 per hour, depending on experience, location, and employer.

What is a branch insurance job?

Branch insurance jobs refer to positions within an insurance company’s local branch office. These roles typically include branch managers, insurance agents, customer service representatives, and claims adjusters. Employees in branch insurance roles handle sales, customer inquiries, policy management, and claims processing for clients in their region. Working in a branch office provides opportunities to build relationships with local clients and gain hands-on experience in various aspects of the insurance business.

What are the key skills and qualifications needed to thrive as a branch insurance manager?

To thrive as a Branch Insurance Manager, you need a solid understanding of insurance products, risk assessment, sales techniques, and often a bachelor's degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and possessing relevant insurance licenses or certifications is typically required. Outstanding leadership, interpersonal communication, and problem-solving skills help you build strong client relationships and effectively manage your team. These skills and qualifications are crucial for driving branch growth, ensuring regulatory compliance, and delivering excellent customer service.

What are the most common challenges faced by professionals working in a branch insurance office?

Professionals in a branch insurance office often encounter challenges such as balancing multiple client needs, staying updated with regulatory changes, and managing time effectively between administrative tasks and client consultations. Additionally, adapting to new technology platforms and maintaining strong communication within the team are essential for smooth operations. Despite these challenges, the work environment is typically collaborative, offering opportunities to learn from colleagues and grow your client management skills.

What is the difference between Branch Insurance vs Insurance Agent?

AspectBranch InsuranceInsurance Agent
CredentialsVaries by position, often requires licensingRequires state licensing and certification
Work EnvironmentOffice-based, branch locations, customer service focusFieldwork, client meetings, sales-oriented
Employer & Industry UsageInsurance companies, financial servicesInsurance agencies, brokerages
Common Search & ComparisonCustomer service roles, branch managementSales, policy selling, client advising

While both roles are involved in the insurance industry, Branch Insurance typically refers to roles within a company's branch office focusing on customer service and operations, whereas Insurance Agents primarily focus on selling policies and advising clients directly. Understanding these differences helps job seekers identify the right career path within the insurance sector.

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What states have the most Branch Insurance jobs?

States with the most job openings for Branch Insurance jobs include:

What job categories do people searching Branch Insurance jobs look for?

The top searched job categories for Branch Insurance jobs are:

Branch Insurance jobs near you
Infographic showing various Branch Insurance job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $46,701 per year, or $22.5 per hour.

Branch & Insurance Specialist

Rutland, VT

AAA Northern New England
Insurance Services • 201 - 500 employees
Learn more about AAA Northern New Englandexternal

$18.25 - $20.08/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Branch & Insurance Specialist

$500 sign-on bonus upon joining our team.
$500 milestone incentive bonus, rewarding outstanding performance and achievements throughout the year.

If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment and interfacing with AAA members by providing insurance and membership services support.

Located Onsite in Rutland Vermont

Our branch hours of operation are Monday through Friday 8:30AM-5:00PM and Saturday 9:00AM-1:00PM.

In this role you will:

  • Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals

  • Be given opportunities to advance with skills-based pay increases, quarterly bonuses, and career growth. 90% of our managers are promoted from within!

  • Be eligible for competitive benefits package, including Paid Volunteer time and Pension Plan

  • Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties.

  • Perform routine and advanced duties in support of agents and other team members

  • Develop insurance leads for office sales agents and life specialists

The ideal candidate will have:

  • Prior experience in insurance, retail sales, banking or similar customer service/sales environment

  • Advanced customer service skills

  • Ability to work overtime including Saturdays

  • Proficiency with Microsoft Office basics

  • Proven ability to exceed assigned sales or service quality goals

  • Excellent communication, interpersonal and organizational skills

  • Adaptability to change and ability to meet deadlines

Qualifications:

                High School diploma or GED

                Successful completion of background check and drug screening

                Ability to navigate Windows, Outlook, Word, and the Internet

                Strong verbal and written communication skills

                Experience in customer service environment helpful

                Ability to exceed assigned service quality goals

The starting pay range for this position is $18.25 – $20.08 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.

Remarkable benefits:

•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

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