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Branch Banker Jobs in Indiana (NOW HIRING)

Northwest Bank

Financial Center Banker

Bloomfield, IN · On-site

$18 - $22.25/hr

Financial Center Bloomfield DESCRIPTION As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial ...

Northwest Bank

Financial Center Banker

Winchester, IN · On-site

$16 - $20/hr

IN0563 Winchester DESCRIPTION As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to ...

Centier Bank

Branch Manager

Zionsville, IN · On-site

The manager is accountable for maximizing branch growth, revenues, client experience and insuring compliance with all banking laws and regulations. As a manager in our branch network, you will drive ...

Citizens Bank

Branch Manager

Mooresville, IN · On-site

Achieves complete familiarity with the Bank's deposit and loan policies and guidelines.Conducts ... Ensures the Branch balances all transactions at the close of each business day.Helps Tellers ...

Citizens Bank

Branch Manager

Indianapolis, IN · On-site

Achieves complete familiarity with the Bank's deposit and loan policies and guidelines.Conducts ... Ensures the Branch balances all transactions at the close of each business day.Helps Tellers ...

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All JobsBranch Banker JobsBranch Banker Jobs in Indiana

Branch Banker information

See Indiana salary details

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How much do branch banker jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for branch banker in Indiana is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.88 per hour, depending on experience, location, and employer.

What is a branch banker?

A branch banker handles a variety of customer support responsibilities at a branch location of a bank. As a branch banker, your job duties include providing financial information to customers, selling insurance products, and developing client relationships. The career typically requires a bachelor’s degree in banking, finance, or a related field and experience working in a financial institution. Additional qualifications include excellent interpersonal, communication, and computer skills, as well as attention to detail and analytical problem-solving ability.

What are the key skills and qualifications needed to thrive as a branch banker, and why are they important?

To thrive as a Branch Banker, you need a solid understanding of financial products, customer service, and sales, typically supported by a degree in finance or business and relevant banking experience. Familiarity with banking software, customer relationship management (CRM) systems, and sometimes certification such as NMLS or Series 6/63 is beneficial. Excellent interpersonal skills, attention to detail, and problem-solving abilities help build trust and effectively address client needs. These skills are crucial for delivering superior customer service, achieving sales goals, and maintaining regulatory compliance in a competitive banking environment.

How does a branch banker typically collaborate with other team members to ensure excellent customer service?

Branch Bankers work closely with tellers, loan officers, and branch managers to provide seamless service to customers. They often coordinate with team members to resolve customer inquiries, process transactions efficiently, and refer clients to specialists for more complex financial needs. Regular team meetings and shared performance goals foster a collaborative environment, ensuring that customers receive comprehensive support and guidance. This teamwork is essential for meeting branch targets and maintaining customer satisfaction.

What is the difference between Branch Banker vs Customer Service Representative?

AspectBranch BankerCustomer Service Representative
CredentialsHigh school diploma; sometimes additional banking certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentBank branches, handling financial transactions and client consultationsBank branches or call centers, assisting customers with inquiries
Employer & IndustryCommercial banks, credit unions, financial institutionsSame as Branch Banker, often overlapping roles

While both roles work within banking environments, a Branch Banker typically handles a broader range of financial services, including sales and complex transactions, whereas a Customer Service Representative focuses on assisting customers with basic inquiries and account management. The roles often overlap but differ mainly in scope and responsibilities.

Is a branch banker a stressful job?

A branch banker role involves managing customer transactions, providing financial advice, and meeting sales targets, which can create a high-pressure environment. The job often requires multitasking, attention to detail, and handling customer concerns, contributing to stress levels. However, stress varies depending on individual skills, workload, and workplace support.
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What job categories do people searching Branch Banker jobs in Indiana look for?

The top searched job categories for Branch Banker jobs in Indiana are:

What are popular job titles related to Branch Banker jobs in IN?

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Branch Banker jobs near you
Infographic showing various Branch Banker job openings in Indiana as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,668 per year, or $20.5 per hour.

Branch Banking - Client Consultant II

Flagstar Bank

Lagrange, IN

Full-time

Medical, Dental, Vision, Life

Posted 27 days ago

Flagstar Bank rating

8.1

Company rating: 8.1 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

65th of 174 rated banks

Job description

Position Title

Branch Banking - Client Consultant II

Location

Lagrange, IN 46761

Job Summary

Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.

Job Responsibilities:

  • Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Activelyseekand deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful salesinitiative.

  • Client Experience: Provide positive client experience byassistingwith account questions,problemsand/or complaints and through research and communication resolve ina timelyand effective manner. Delivers client engagement and Education.Meet behavioral activity goals as defined by Retail Leadership including, but not limited to, NextGen and marketing campaign lead calling, weekly appointments set, weekly appointments completed and needs met.

  • RiskManagement: Execute all sales, service, and banking transactions accurately and compliantly. Strives for no controllable losses.

ADDITIONALACCOUNTABILITIES

  • Performsmore moderately complexspecial projects, andadditionalduties and responsibilities asrequired.

  • Consistently adheresto regulatory and compliance policies and standards linked to the job as listedand complete required compliance trainings.Accountable tomaintaincompliance with applicable federal,stateand local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

  • Education levelrequired:High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.

  • Minimum experiencerequired:4 - 5 yearscustomer service and sales experience.

  • Ability to train and mentor others, including products and platform procedures.

Preferred Qualifications:

  • Experience infinancialservices industry preferred.

  • Experience with using anddemonstratingdigital products and self-service technologies

Job Competencies:

  • Action-oriented - Enjoys working hard, is action oriented and full of energy for the things he/she sees as challenging. Not fearful of acting with minimum of planning. Seizes more opportunities than others by aggressively and enthusiastically pursuing action to achieve results. Possesses a sense of urgency.

  • Business Acumen - Knows products and understands our sales process. Is aware of how strategies and tactics work in the marketplace and what motivates a customer. Has courage and aspiration to do things differently in the marketplace.

  • Approachability - Is easy to approach and talk to. Spends the extra effort to put others at ease. Can be warm, pleasant, and gracious. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well.

  • Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Is a good listener and early knower, gathering informal and incomplete information in time to do something about it.

  • Priority Management - Spends his/her time and the time of others on what's important. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks and creates focus. Uses his/her time effectively and efficiently and values time. Gets more done in less time than others and can attend to a broader range of activities.

  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

  • Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer


We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:Benefits | Flagstar Bank

Pay Range

$17.12 - $26.97

What Flagstar Bank employees say

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