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Benefits Enroller Jobs (NOW HIRING)

... enrollments, changes, and terminations in HRIS and carrier systems. · Monitor and track new hire benefit enrollments to ensure timely and accurate processing. · Respond to employee inquiries ...

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Benefits Enroller information

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$28K

$71.3K

$141K

How much do benefits enroller jobs pay per year?

As of Aug 8, 2026, the average yearly pay for benefits enroller in the United States is $71,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $97,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a benefits enroller, and why are they important?

To thrive as a Benefits Enroller, you need a solid understanding of employee benefits programs, attention to detail, and usually a high school diploma or equivalent, with some roles requiring specialized training or certification. Familiarity with benefits administration software, HR information systems (HRIS), and enrollment platforms is typically expected. Exceptional interpersonal skills, clear communication, and the ability to explain complex information make someone stand out in this position. These skills are essential to accurately guide employees through benefit selections and ensure smooth, compliant enrollment processes.

What is the difference between Benefits Enroller vs Benefits Coordinator?

AspectBenefits EnrollerBenefits Coordinator
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma or equivalent; often requires certifications in benefits administration
Work EnvironmentPrimarily in office settings, assisting clients with enrollmentOffice-based, managing benefits programs and employee inquiries
Employer & IndustryInsurance companies, HR departments, benefits providersHR departments, large corporations, benefits consulting firms
Search & Comparison IntentFocuses on enrollment processes and client assistanceInvolves managing benefits programs and employee communication

The main difference is that Benefits Enrollers primarily assist clients with the enrollment process, while Benefits Coordinators oversee benefits programs and handle employee inquiries. Both roles require knowledge of benefits plans, but Benefits Coordinators typically have broader responsibilities in benefits management.

What is a benefits enroller?

Benefits Enrollers are professionals who assist employees in understanding, selecting, and enrolling in company-provided benefits programs, such as health insurance, dental coverage, retirement plans, and other employee perks. They typically work for insurance companies, third-party administrators, or directly for large organizations during open enrollment periods. Benefits Enrollers explain plan options, answer questions, and help ensure that employees choose the coverage that best fits their needs. They play a key role in making the benefits enrollment process smooth and straightforward for employees.

What are the typical daily responsibilities of a benefits enroller, and how do they interact with employees during open enrollment periods?

A Benefits Enroller typically spends their day guiding employees through the selection and enrollment of health, dental, vision, and other employer-sponsored benefits. During open enrollment periods, they conduct group presentations, hold one-on-one consultations, answer questions about coverage options, and assist with completing necessary forms or online processes. They also collaborate closely with HR teams to ensure all enrollment data is accurately collected and submitted. Strong interpersonal skills and attention to detail are essential, as Benefits Enrollers must communicate complex information clearly and maintain confidentiality with sensitive employee data.

What does a benefits enroller do?

Benefits enrollers work for insurance companies. They travel to businesses during the open enrollment period to discuss the benefits of signing up with one of their company’s insurance plans. As a benefits enroller, you explain each insurance plan offered by the company, answering questions to assist employers and employees determine which program best meets their needs, and guide people through the open enrollment process. The process may begin by meeting with the human resources director to promote your plans. Once the company agrees to offer your insurance to employees, you may meet with employees to describe the programs available to them. You may also travel to insurance expos and similar types of conventions to promote your insurance company and convince employers to sign up with your company.

What cities are hiring for Benefits Enroller jobs? Cities with the most Benefits Enroller job openings:
What are the most commonly searched types of Benefits Enroller jobs? The most popular types of Benefits Enroller jobs are:
What states have the most Benefits Enroller jobs? States with the most job openings for Benefits Enroller jobs include:
Infographic showing various Benefits Enroller job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $71,292 per year, or $34.3 per hour.

Licensed Benefits Enrollment Representative

ThreePDS Inc.

Remote

Other

Posted 3 days ago

New


Job description

Licensed Benefits Enrollment Representative

We are seeking a licensed Benefits Enrollment Representative to support employees with voluntary benefits enrollment through a high-volume contact center. This position will handle approximately 20–35 inbound calls per day, explain available benefit options, and help callers identify benefits that fit their individual needs.

This is a customer service and benefits education position with no sales responsibilities. The ideal candidate is patient, professional, and comfortable explaining insurance and benefit information clearly.

Key Responsibilities
  • Handle approximately 20–35 inbound calls each day.
  • Assist callers with voluntary benefits enrollment.
  • Explain benefit options, coverage information, and enrollment procedures clearly and accurately.
  • Help individuals understand which available benefits may fit their needs without using a sales-based approach.
  • Answer questions while following established insurance, compliance, and customer service guidelines.
  • Navigate multiple systems while speaking with callers.
  • Accurately document customer interactions, enrollment information, and actions taken.
  • Protect confidential personal and insurance information.
  • Escalate complex questions or issues to the appropriate team.
  • Meet expectations for call quality, productivity, attendance, and schedule adherence.
  • Participate fully in training, mock calls, nesting, coaching, and ongoing development.
Required Insurance Licensing

Candidates must:

  • Hold an active Life and Health Insurance license.
  • Provide a valid National Producer Number (NPN) so licensing can be verified.
  • Be actively licensed in both Florida and California before being considered for an interview.

Candidates selected for the position must also obtain licenses in:

  • Michigan
  • New York
  • Indiana

Additionally, selected candidates must obtain licenses in at least three of the following states:

  • New Jersey
  • Massachusetts
  • Ohio
  • Connecticut
  • Maryland
  • Pennsylvania
  • Virginia

Candidates are responsible for the cost of obtaining the additional required state licenses.

Training and Work Schedule

Training: September 8–September 28, 2026

  • 7:45 a.m.–4:30 p.m. Central Time
  • Full attendance is required.

Nesting: September 29–October 9, 2026

  • 8:00 a.m.–4:30 p.m. Central Time
  • Mock calls will take place September 29 and September 30.

Production: Beginning October 12, 2026

  • Assigned schedules will fall between 8:00 a.m. and 6:00 p.m. Central Time.
  • Candidates must be available to work their assigned shift within this timeframe.
Qualifications
  • Active Life and Health Insurance license with a verifiable NPN.
  • Active licenses in Florida and California.
  • Strong customer service and verbal communication skills.
  • Ability to explain insurance and benefit information in a clear, easy-to-understand manner.
  • Comfortable handling a steady volume of inbound calls.
  • Strong computer skills with the ability to navigate multiple systems simultaneously.
  • Accurate documentation and data-entry skills.
  • Ability to follow detailed procedures and compliance requirements.
  • Dependable attendance and ability to complete the required training schedule.
  • Patient, professional, and comfortable assisting individuals with different needs and questions.
Additional Information
  • Equipment will be shipped to the selected candidates.
  • Contractors will follow the contact center's standard work and holiday schedule.
  • The team is scheduled to leave early on Christmas Eve and will be off on Christmas Day.
  • The team will be off on Thanksgiving Day and the following Friday.
  • The assignment is expected to continue through March or April 2027 but may end earlier based on call volume, business needs, attendance, or performance.
Ideal Candidate

The ideal candidate is a licensed insurance professional who enjoys helping people understand their benefit options. They provide patient and accurate support, communicate complicated information in a simple way, and remain organized while managing back-to-back calls and multiple systems. They are reliable, customer-focused, and committed to meeting licensing, training, attendance, and quality expectations. #ZR #IND1


ThreePDS logo

About ThreePDS

Sourced by ZipRecruiter

At ThreePDS, our mission is to provide the highest quality staffing solutions on a contract and/or permanent basis within the framework of a highly personalized and transparent approach. Our mission is to provide the highest quality staffing solutions on contract and or permanent basis within the framework of a highly personalized and transparent approach. We Partner with Clients and Candidates alike to provide the highest level of service to achieve a common goal.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Addison, TX, US

Year founded

2003

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