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Benefits Enroller Jobs in Raleigh, NC (NOW HIRING)

Duke University

Benefits Specialist

Durham, NC

$26.64 - $42.66/hr

Experience supporting benefits administration and enrollment processes * Familiarity with HR systems and benefits transactions Other Requirements * Strong customer service and communication skills

Duke University

Benefits Specialist

Durham, NC · On-site

$26.64 - $42.66/hr

Experience supporting benefits administration and enrollment processes * Familiarity with HR systems and benefits transactions Other Requirements * Strong customer service and communication skills

Fleet Feet

Benefits Manager

Carrboro, NC · Hybrid

Ensure accurate and timely processing of benefits enrollments, changes, and terminations, being mindful of multi-state compliance and risks. * Proactively leverage third-party vendors to resolve ...

Fleet Feet

Benefits Manager

Carrboro, NC · On-site

Ensure accurate and timely processing of benefits enrollments, changes, and terminations, being mindful of multi-state compliance and risks. * Proactively leverage third-party vendors to resolve ...

Iatinsurancegroup

Benefits Specialist

Raleigh, NC · Hybrid

Administers the following benefits - enrollments, terminations, data entry, claims processing, communication, tracking and reporting. * Health and Welfare Plans - Medical, Dental, Vision, Health ...

IAT Insurance Group

Benefits Specialist

Raleigh, NC · On-site

Administers the following benefits - enrollments, terminations, data entry, claims processing, communication, tracking and reporting. * Health and Welfare Plans - Medical, Dental, Vision, Health ...

Fleet Feet

Benefits Manager

Carrboro, NC · Hybrid

Ensure accurate and timely processing of benefits enrollments, changes, andterminations, being mindful of multi-state compliance and risks. * Proactively leverage third-party vendors to resolve ...

Ralliant

Total Rewards Benefits Specialist

Raleigh, NC · On-site

As the Benefits Specialist, you will be responsible for administering the company's total rewards ... Contributor to annual Open Enrollment process including participation in meetings and delivering ...

Easterseals UCP

Benefits & Leave Specialist

Raleigh, NC · On-site

$68K - $75K/yr

Troubleshoot enrollment, eligibility and claims issues with carriers and vendors; escalate complex issues to manager where appropriate. * Monitor benefit data in HRIS and work with manager to ensure ...

Labcorp

Benefits Analyst I

Durham, NC · Hybrid

Support benefit funding and billing reconciliation ... Validate enrollment and eligibility accuracy * Assistwith retirement plan funding and reporting ...

Labcorp

Benefits Analyst I

Durham, NC · On-site

Support benefit funding and billing reconciliation ... Validate enrollment and eligibility accuracy * Assist with retirement plan funding and reporting ...

TowneBank

Benefits Consultant

Raleigh, NC · On-site

The Benefits Consultant role is a sales-oriented position requiring advanced communication and ... Present proposals to clients and conduct open enrollment meetings with the account management team.

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All JobsBenefits Enroller JobsBenefits Enroller Jobs in Raleigh, NC

Benefits Enroller information

See Raleigh, NC salary details

$27.2K

$69.3K

$137.1K

How much do benefits enroller jobs pay per year?

As of Aug 26, 2026, the average yearly pay for benefits enroller in Raleigh, NC is $69,301.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $94,800.00 per year, depending on experience, location, and employer.

What is a benefits enroller?

Benefits Enrollers are professionals who assist employees in understanding, selecting, and enrolling in company-provided benefits programs, such as health insurance, dental coverage, retirement plans, and other employee perks. They typically work for insurance companies, third-party administrators, or directly for large organizations during open enrollment periods. Benefits Enrollers explain plan options, answer questions, and help ensure that employees choose the coverage that best fits their needs. They play a key role in making the benefits enrollment process smooth and straightforward for employees.

What does a benefits enroller do?

Benefits enrollers work for insurance companies. They travel to businesses during the open enrollment period to discuss the benefits of signing up with one of their company’s insurance plans. As a benefits enroller, you explain each insurance plan offered by the company, answering questions to assist employers and employees determine which program best meets their needs, and guide people through the open enrollment process. The process may begin by meeting with the human resources director to promote your plans. Once the company agrees to offer your insurance to employees, you may meet with employees to describe the programs available to them. You may also travel to insurance expos and similar types of conventions to promote your insurance company and convince employers to sign up with your company.

What are the key skills and qualifications needed to thrive as a benefits enroller, and why are they important?

To thrive as a Benefits Enroller, you need a solid understanding of employee benefits programs, attention to detail, and usually a high school diploma or equivalent, with some roles requiring specialized training or certification. Familiarity with benefits administration software, HR information systems (HRIS), and enrollment platforms is typically expected. Exceptional interpersonal skills, clear communication, and the ability to explain complex information make someone stand out in this position. These skills are essential to accurately guide employees through benefit selections and ensure smooth, compliant enrollment processes.

What are the typical daily responsibilities of a benefits enroller, and how do they interact with employees during open enrollment periods?

A Benefits Enroller typically spends their day guiding employees through the selection and enrollment of health, dental, vision, and other employer-sponsored benefits. During open enrollment periods, they conduct group presentations, hold one-on-one consultations, answer questions about coverage options, and assist with completing necessary forms or online processes. They also collaborate closely with HR teams to ensure all enrollment data is accurately collected and submitted. Strong interpersonal skills and attention to detail are essential, as Benefits Enrollers must communicate complex information clearly and maintain confidentiality with sensitive employee data.

What is the difference between Benefits Enroller vs Benefits Coordinator?

AspectBenefits EnrollerBenefits Coordinator
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma or equivalent; often requires certifications in benefits administration
Work EnvironmentPrimarily in office settings, assisting clients with enrollmentOffice-based, managing benefits programs and employee inquiries
Employer & IndustryInsurance companies, HR departments, benefits providersHR departments, large corporations, benefits consulting firms
Search & Comparison IntentFocuses on enrollment processes and client assistanceInvolves managing benefits programs and employee communication

The main difference is that Benefits Enrollers primarily assist clients with the enrollment process, while Benefits Coordinators oversee benefits programs and handle employee inquiries. Both roles require knowledge of benefits plans, but Benefits Coordinators typically have broader responsibilities in benefits management.

More about Benefits Enroller jobs

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For Benefits Enroller jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Benefits Enroller jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Benefits Enroller job openings:

Benefits Enroller jobs near you
Infographic showing various Benefits Enroller job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $69,301 per year, or $33.3 per hour.

Benefits Specialist

Durham, NC

Duke University
Colleges, Universities, and Professional Schools • 10K+ employees

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

489th of 623 rated colleges and universities

Recommended by parents

Respectful managers

Learn more about Duke Universityexternal

$26.64 - $42.66/hr

Full-time

Medical, Dental, Retirement

Re-posted 6 hours ago

Job description

Be You.

Duke University is seeking a Benefits Specialist to support the delivery of employee benefits programs across the university and health system. In this role, you'll provide guidance to employees, process benefits transactions, and help ensure programs are administered accurately, efficiently, and in alignment with HR policies.

You'll serve as a trusted resource for employees navigating benefits questions and changes-handling complex inquiries, resolving issues, and supporting initiatives like open enrollment. This role is ideal for someone who enjoys customer service, problemsolving, and contributing to a positive employee experience.

Minimum Requirements

  • Bachelor's degree in Human Resources or a related field (or equivalent experience)
  • 1-2 years of experience in employee benefits or HR
  • Proficiency in computer systems and latest office technology
  • Practical and extensive experience will be considered in lieu of a degree
  • Or an equivalent combination of relevant education and/or experience

Preferred Qualifications

  • Experience supporting benefits administration and enrollment processes
  • Familiarity with HR systems and benefits transactions

Other Requirements

  • Strong customer service and communication skills
  • Ability to analyze issues and propose process improvements
  • Ability to handle complex or escalated employee inquiries with professionalism

Be Bold.

Position Description (Essential Duties)

  • Act as a customer service consultant handling more complex issues requiring specialized benefits knowledge, escalating cases to a Benefits Analyst when appropriate.
  • Assist employees in the completion of all necessary forms to enroll in or make changes to Duke benefit programs.
  • Perform benefits administration activities to support 'core' transaction processing including, but not limited to health and welfare benefits enrollment, retirement, and educational benefits.
  • Identify communication and operational issues arising during day-to-day administration activities / contact with customers and propose solutions to the Human Resource Information Center (HRIC) Manager and the Benefits Administration and Communcations Manager as appropriate.
  • Assist with group presentations explaining details of specified benefit programs for new hire orientation along with other educational initiatives.
  • Provide technical support and guidance to HRIC staff, sharing technical and legislative knowledge to ensure staff are up to date.
  • Seek to continuously develop and improve levels of knowledge and expertise, coordinating with the Benefits Administration & Communication Manager for training as required.
  • Make recommendations for process improvements to continuously improve efficiency and customer service.
  • Provide support to Benefits Manager and Plan Managers for special projects, including open enrollment, annual benefit statement production, performing research and other tasks as needed

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not

intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Choose Duke.

Duke's Benefits team plays a critical role in supporting the wellbeing of employees and their families. As a Benefits Specialist, you'll contribute to programs that directly impact people's lives while building your expertise in HR and benefits administration.

Duke offers a collaborative work environment, opportunities for growth, and a competitive benefits package designed to support your health, career, and future: https://hr.duke.edu/benefits/


Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $26.64 to USD $42.66. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.


Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/


Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).
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About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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