ZipRecruiter

Log In

1

Bell Captain Jobs (NOW HIRING)

Columbia Sussex

Bell Captain

Phoenix, AZ · On-site

```html Bell Captain Location: Phoenix, AZ, 85008 We are seeking a dedicated and organized Bell Captain to join our team in Phoenix, AZ. The ideal candidate will demonstrate strong leadership skills ...

Crestview Management, LLC

Bell Captain

Phoenix, AZ · On-site

```html Bell Captain Location: Phoenix, AZ, 85008 We are seeking a dedicated and organized Bell Captain to join our team in Phoenix, AZ. The ideal candidate will demonstrate strong leadership skills ...

Chumash Enterprises

Bell Captain

Solvang, CA · On-site

$23.22/hr

The Bell Captain oversees cleanliness of all areas of the hotel lobby while monitoring the Bell Attendants. Responsibilities * Welcomes guests to hotel with a warm and sincere greeting. Addresses ...

Chumash Enterprises

Bell Captain

Solvang, CA · On-site

$23.22/hr

The Bell Captain is responsible for training Bell Attendants to Gold Standard Service and greeting and assisting with guest luggage. The Bell Captain oversees cleanliness of all areas of the hotel ...

Wianno Club

Bell Captain

Osterville, MA

$18 - $20.60/hr

BELL CAPTAIN Status: Seasonal (May to October), Full Time (40 hours per week, depending upon occupancy levels), Non-Exempt Responsibility: Low level of supervision needed. High level of operational ...

Opal Key Resort & Marina

Bell Captain

Key West, FL

The bell captain is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell captain trains and assists with escorting guests to and from their rooms ...

Opal Key Resort & Marina

Bell Captain

Key West, FL · On-site

The bell captain is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell captain trains and assists with escorting guests to and from their rooms ...

Eden Roc Miami Beach

Bell Captain

Miami Beach, FL · On-site

Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the ...

Opal Key Resort & Marina

Bell Captain

Key West, FL · On-site

The bell captain is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell captain trains and assists with escorting guests to and from their rooms ...

Opal Key Resort & Marina

Bell Captain

Key West, FL

The bell captain is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell captain trains and assists with escorting guests to and from their rooms ...

Rio Mar Hospitality Management

PR · On-site

Job Summary The Bell Captain is responsible for overseeing the operations of the Bell Staff including: helping guests into and out of the hotel, providing pick up and delivery of guest's luggage, and ...

Eden Roc Miami Beach

Bell Captain

Miami Beach, FL · On-site

Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the ...

Eden Roc Miami Beach

Bell Captain

Miami Beach, FL · On-site

Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the ...

Omni Hotels & Resorts

Bell Captain

Hot Springs, VA · On-site

The Bell Captain plays a key role in managing the smooth arrival and departure of guests. Bell Captain maintains a positive working relationship between Guest Services, Valet, and the Front Office.

Columbia Sussex

Bell Captain

Hilton Head Island, SC · On-site

Bell Captain at Hilton Beachfront Resort & Spa Pay will be based on experience: PAY + TIPS Supervise bellmen as well as perform the daily responsibilities of these positions by establishing guest ...

next page

Showing results 1-20

All JobsBell Captain Jobs

Bell Captain information

See salary details

$7

$21

$48

How much do bell captain jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for bell captain in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bell Captain, and why are they important?

To thrive as a Bell Captain, you need strong leadership abilities, customer service skills, and experience in hospitality, often supported by a high school diploma and prior bell staff experience. Familiarity with hotel property management systems, reservation software, and communication devices is typically required. Outstanding interpersonal skills, attention to detail, and the ability to manage and motivate a team help someone excel in this role. These skills ensure efficient guest service, smooth luggage handling, and a positive guest experience, all of which are crucial for hotel reputation and operations.

What are Bell Captains?

Bell Captains are hospitality professionals who supervise and coordinate the bell staff in hotels or resorts. They ensure guests receive prompt and courteous service with luggage handling, transportation, and other guest requests. Bell Captains also train and schedule bellhops, maintain the lobby area, and address guest concerns to enhance the overall guest experience. Their leadership and customer service skills are essential for smooth hotel operations.

What is the difference between Bell Captain vs Bellhop?

AspectBell CaptainBellhop
CredentialsCustomer service experience, sometimes hospitality certificationsMinimal formal credentials, on-the-job training
Work EnvironmentHotel lobby, front desk areaHotel lobby, guest rooms, or baggage areas
Employer & IndustryHotels, resorts, hospitality industryHotels, resorts, hospitality industry
Job RoleSupervises bellhops, manages guest luggage, coordinates bell staffAssists guests with luggage, provides basic guest services

While both roles are integral to hotel guest services, the Bell Captain holds supervisory responsibilities and manages the bell staff, whereas the Bellhop primarily assists guests with luggage and basic services. The Bell Captain typically requires more experience and sometimes certifications, reflecting their leadership role in the hospitality environment.

How does a Bell Captain typically coordinate with other hotel departments to ensure smooth guest experiences?

A Bell Captain frequently collaborates with front desk staff, housekeeping, and concierge teams to manage guest arrivals, departures, luggage handling, and special requests. Effective communication and organization are crucial, as the Bell Captain assigns tasks to bell staff, updates departments on guest needs, and resolves any service issues promptly. This teamwork ensures guests receive seamless assistance from check-in to check-out, contributing to overall guest satisfaction and hotel reputation.

What Is a Bell Captain?

A bell captain is responsible for the operations of the bellhop staff at a hotel. As a bell captain, it is your job to supervise staff and assign tasks. Your duties include creating staff schedules, training new team members, communicating with other department leaders, and performing standard bell tasks as required. This career requires extensive customer service experience, specifically in the hospitality industry. Additional qualifications include strong communication skills and excellent physical stamina, which is needed to push carts, carry luggage for guests, and walk for hours each day. Most bell captains start their career as a bellhop.

More about Bell Captain jobs
What cities are hiring for Bell Captain jobs? Cities with the most Bell Captain job openings:
Who are the top companies hiring for Bell Captain jobs? The top employers for Bell Captain jobs are:
What states have the most Bell Captain jobs? States with the most job openings for Bell Captain jobs include:
What job categories do people searching Bell Captain jobs look for? The top searched job categories for Bell Captain jobs are:
What are popular job titles related to Bell Captain jobs? For Bell Captain jobs, the most frequently searched job titles are:
Bell Captain jobs near you
Bell Captain

Bell Captain

Columbia Sussex

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Columbia Sussex rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

```html
Bell Captain
Location: Phoenix, AZ, 85008
Job Description
We are seeking a dedicated and organized Bell Captain to join our team in Phoenix, AZ. The ideal candidate will demonstrate strong leadership skills, flexibility, and a commitment to providing exceptional customer service. As a Bell Captain, you will oversee the bell staff, ensuring smooth and efficient operations while maintaining a welcoming environment for our guests.
Responsibilities
  • Lead and supervise the bell staff to ensure excellent service delivery.
  • Coordinate guest arrivals and departures, assisting with luggage handling and transportation arrangements.
  • Maintain organization and cleanliness of the bell area and storage rooms.
  • Train and mentor new bell staff members to uphold service standards.
  • Handle guest inquiries and resolve any issues promptly and professionally.
  • Work flexible hours to meet the needs of the hotel and its guests.
Qualifications
  • Proven leadership skills with the ability to manage and motivate a team.
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication abilities.
  • Flexible availability, including weekends and holidays.
  • Previous experience in a hospitality or customer service role preferred.

Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
E.O.E.
How to Apply
If you are passionate about hospitality and possess the skills listed above, we encourage you to apply for the Bell Captain position. Join our team and help us deliver outstanding guest experiences in Phoenix, AZ.
```

What Columbia Sussex employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply