BDC Manager
Loganville, GA · On-site
Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...
BDC Manager
Loganville, GA · On-site
Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
BDC Representatives
Grand Ledge, MI · On-site
$55K - $85K/yr
Have at least a few years of BDC/Internet Sales Representative experience * Answer incoming sales calls and set appointments consistent with company guidelines. * Answer incoming internet sales leads ...
Quick apply
BDC Representatives
Grand Ledge, MI · On-site
$55K - $85K/yr
Have at least a few years of BDC/Internet Sales Representative experience * Answer incoming sales calls and set appointments consistent with company guidelines. * Answer incoming internet sales leads ...
Service BDC Manager
Bensenville, IL · On-site
The Service BDC Manager is responsible for driving service appointment volume, improving customer retention, maximizing declined-service and maintenance opportunities, and ensuring our customers ...
Quick apply
Service BDC Manager
Bensenville, IL · On-site
The Service BDC Manager is responsible for driving service appointment volume, improving customer retention, maximizing declined-service and maintenance opportunities, and ensuring our customers ...
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
BDC Manager
Joliet, IL · On-site
$70K - $110K/yr
As our BDC Manager, you'll be the guiding force behind our lead generation and customer engagement efforts. Youll have the exciting opportunity to shape our BDC's success, mentor a fantastic team ...
Quick apply
BDC Manager
Joliet, IL · On-site
$70K - $110K/yr
As our BDC Manager, you'll be the guiding force behind our lead generation and customer engagement efforts. Youll have the exciting opportunity to shape our BDC's success, mentor a fantastic team ...
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
BDC Representative
$13.25 - $17.50/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
BDC Representative
$13.25 - $17.50/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
Service BDC Manager
Bensenville, IL · On-site
The Service BDC Manager is responsible for driving service appointment volume, improving customer retention, maximizing declined-service and maintenance opportunities, and ensuring our customers ...
Quick apply
Service BDC Manager
Bensenville, IL · On-site
The Service BDC Manager is responsible for driving service appointment volume, improving customer retention, maximizing declined-service and maintenance opportunities, and ensuring our customers ...
BDC Manager
Arlington, TX · On-site
Overview BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement. This is an ...
Quick apply
BDC Manager
Arlington, TX · On-site
Overview BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement. This is an ...
BDC Manager
Arlington, TX · On-site
Overview BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement. This is an ...
Quick apply
BDC Manager
Arlington, TX · On-site
Overview BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement. This is an ...
BDC Agent
Dallas, TX · On-site
$14.75 - $19.75/hr
Our BDC candidates must have the following qualifications: Successful background in customer service Outstanding communication skills Strong customer service focus High ethical standards Business ...
Quick apply
BDC Agent
Dallas, TX · On-site
$14.75 - $19.75/hr
Our BDC candidates must have the following qualifications: Successful background in customer service Outstanding communication skills Strong customer service focus High ethical standards Business ...
BDC Agent
$13.75 - $18.25/hr
Our BDC candidates must have the following qualifications: Successful background in customer service Outstanding communication skills Strong customer service focus High ethical standards Business ...
BDC Agent
$13.75 - $18.25/hr
Our BDC candidates must have the following qualifications: Successful background in customer service Outstanding communication skills Strong customer service focus High ethical standards Business ...
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
BDC Support Supervisor Nights
Edwardsville, IL · On-site
$61K - $102K/yr
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
BDC Support Supervisor Nights
Edwardsville, IL · On-site
$61K - $102K/yr
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
BDC Support Supervisor Nights
Edwardsville, IL · On-site
$61K - $102K/yr
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
BDC Support Supervisor Nights
Edwardsville, IL · On-site
$61K - $102K/yr
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
BDC Representative
Virginia Beach, VA · On-site
$14.25 - $19/hr
Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...
Quick apply
BDC Representative
Virginia Beach, VA · On-site
$14.25 - $19/hr
Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...
Service BDC Manager
Royal Palm Beach, FL · On-site
Summary The Service BDC Manager is responsible for leading the dealership's Service Business Development Center and maximizing service opportunities through inbound and outbound customer ...
Quick apply
Service BDC Manager
Royal Palm Beach, FL · On-site
Summary The Service BDC Manager is responsible for leading the dealership's Service Business Development Center and maximizing service opportunities through inbound and outbound customer ...
BDC Service
Houston, TX · On-site
$14.25 - $19/hr
We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information ...
BDC Service
Houston, TX · On-site
$14.25 - $19/hr
We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information ...
Service BDC Manager
Bensenville, IL · On-site
The Service BDC Manager is responsible for driving service appointment volume, improving customer retention, maximizing declined-service and maintenance opportunities, and ensuring our customers ...
Quick apply
Service BDC Manager
Bensenville, IL · On-site
The Service BDC Manager is responsible for driving service appointment volume, improving customer retention, maximizing declined-service and maintenance opportunities, and ensuring our customers ...
Bdc information
See salary details
$19K - $27.8K
3% of jobs
$27.8K - $36.5K
4% of jobs
$36.5K - $45.3K
9% of jobs
$48.6K is the 25th percentile. Wages below this are outliers.
$45.3K - $54.1K
22% of jobs
The median wage is $62.5K / yr.
$54.1K - $62.9K
12% of jobs
$62.9K - $71.6K
8% of jobs
$71.6K - $80.4K
11% of jobs
$83.5K is the 75th percentile. Wages above this are outliers.
$80.4K - $89.2K
16% of jobs
$89.2K - $98K
9% of jobs
$98K - $106.7K
4% of jobs
$106.7K - $115.5K
1% of jobs
$19K
$69.2K
$115.5K
How much do bdc jobs pay per year?
As of Sep 9, 2026, the average yearly pay for bdc in the United States is $69,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,500.00 per year, depending on experience, location, and employer.
What is a BDC?
BDCs, or Business Development Centers, are specialized departments within companies—often automotive dealerships—that handle inbound and outbound customer communications. Their main role is to manage leads, schedule appointments, and follow up with customers to improve sales and service efficiency. BDC teams use phone calls, emails, and sometimes live chat to nurture customer relationships and ensure a smooth sales process. Effective BDCs are crucial for maximizing dealership profitability and customer satisfaction.
What are the key skills and qualifications needed to thrive as a BDC?
To thrive as a Business Development Coordinator, you need strong sales acumen, organizational skills, and a background in business or marketing, often supported by a bachelor’s degree. Familiarity with CRM software, lead generation tools, and proficiency in Microsoft Office are typically required. Outstanding communication, relationship-building, and problem-solving abilities set top candidates apart. These skills are crucial for effectively driving business growth, managing client relationships, and ensuring seamless sales operations.
What are some common challenges faced by a BDC, and how can they be overcome?
A BDC Representative often faces challenges such as managing a high volume of inbound and outbound customer inquiries, meeting sales or appointment-setting targets, and maintaining accurate records in CRM systems. Success in this role requires strong organizational skills, persistence, and the ability to communicate effectively with both customers and dealership staff. Overcoming these challenges involves utilizing time management strategies, staying up-to-date with product knowledge, and regularly collaborating with sales and service teams to ensure smooth customer transitions.
What is the difference between Bdc vs Customer Service Representative?
| Aspect | Bdc | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma, some roles may require sales or automotive certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Dealerships, automotive sales centers, call centers | Retail stores, call centers, service centers |
| Employer & Industry Usage | Primarily automotive dealerships and sales industries | Various industries including retail, telecom, banking |
| Common Search & Comparison Intent | Understanding sales and lead management roles in automotive sales | Customer interaction and support roles across industries |
While both Bdc and Customer Service Representative roles involve customer interaction, Bdc positions focus on lead generation and sales support within automotive dealerships, often requiring knowledge of automotive products. Customer Service Representatives handle general customer inquiries across various industries, emphasizing support and problem-solving skills. The roles overlap in communication skills but differ in industry focus and job responsibilities.
Is being a BDC a good job?
A Business Development Center (BDC) role typically involves lead generation, customer follow-up, and appointment setting in the automotive industry. It can offer steady income through commissions and bonuses, and requires strong communication and organizational skills. Job satisfaction depends on individual preferences and the work environment.
More about Bdc jobs
What cities are hiring for Bdc jobs?
Cities with the most Bdc job openings:
What are the most commonly searched types of Bdc jobs?
The most popular types of Bdc jobs are:
What states have the most Bdc jobs?
States with the most job openings for Bdc jobs include:
BDC Manager
Loganville, GA • On-site
Loganville Ford
Full-time
Medical, Dental, Vision
Re-posted 16 hours ago
Job description
Position Overview
Key Responsibilities
Qualifications
What We Offer
Core Competency Visualized
The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ensure every lead—whether via phone, email, or chat—is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic by converting leads into confirmed appointments and ensuring a seamless handoff to the sales floor.
Key Responsibilities
Team Leadership & Training: Recruit, hire, and coach a team of BDC Representatives. Conduct daily "one-on-ones" and weekly training sessions on word tracks, objection handling, and CRM proficiency.
Lead Management: Monitor the CRM to ensure 100% lead attribution and timely follow-up. Audit outbound calls and emails for quality and consistency.
Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including:
Lead-to-Appointment Ratio
Appointment Show Rate
Appointment-to-Sale Conversion
Strategic Campaign Execution: Work with the marketing team to align BDC outreach with current dealership promotions, including 2027 Ford model launches and Plan pricing initiatives.
Inter-Departmental Collaboration: Maintain a strong relationship with the Sales Managers and Floor Managers to ensure appointments are greeted promptly and customer data is accurately transferred.
Process Optimization: Continuously refine BDC workflows to decrease response times and increase engagement across multiple platforms (social media, third-party leads, and service-to-sales mining).
Qualifications
Experience: 3+ years of experience in an Automotive BDC or Sales Management role (Ford experience preferred).
Tech Savvy: Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory management tools.
Communication: Exceptional verbal and written communication skills with the ability to craft compelling email and text templates.
Leadership: Proven track record of motivating a team to meet and exceed monthly quotas.
Education: High School Diploma required; Bachelor’s degree in Business or Marketing is a plus.
What We Offer
Competitive pay plus performance-based monthly bonuses.
Comprehensive benefits package (Health, Dental, Vision).
Employee discounts on vehicles, parts, and service.
Professional development and career advancement opportunities within a growing dealership.
Core Competency Visualized
The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments (Middle).