BDC Manager
Loganville, GA · On-site
Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...
BDC Manager
Loganville, GA · On-site
Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
BDC Representatives
Detroit, MI · On-site
$35 - $45/hr
Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in ...
Quick apply
BDC Representatives
Detroit, MI · On-site
$35 - $45/hr
Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in ...
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
New
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
New
BDC Representative
Independence, MO · On-site
$13.50 - $18/hr
Our company is growing rapidly and is looking to fill the role of BDC representative. We are a progressive mid sized dealership in the Kansas City metro area. We appreciate you taking the time to ...
BDC Representative
Independence, MO · On-site
$13.50 - $18/hr
Our company is growing rapidly and is looking to fill the role of BDC representative. We are a progressive mid sized dealership in the Kansas City metro area. We appreciate you taking the time to ...
BDC Representative
Independence, MO · On-site
$13.75 - $18.25/hr
Our company is growing rapidly and is looking to fill the role of BDC representative. We are a progressive mid sized dealership in the Kansas City metro area. We appreciate you taking the time to ...
BDC Representative
Independence, MO · On-site
$13.75 - $18.25/hr
Our company is growing rapidly and is looking to fill the role of BDC representative. We are a progressive mid sized dealership in the Kansas City metro area. We appreciate you taking the time to ...
BDC Manager
Loganville, GA · On-site
Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...
BDC Manager
Loganville, GA · On-site
Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...
BDC MANAGER
Las Cruces, NM · On-site
The BDC Manager oversees inbound and outbound communications, CRM compliance, internet lead management, appointment-setting activities, and follow-up processes to maximize dealership sales and ...
BDC MANAGER
Las Cruces, NM · On-site
The BDC Manager oversees inbound and outbound communications, CRM compliance, internet lead management, appointment-setting activities, and follow-up processes to maximize dealership sales and ...
BDC Representatives
Detroit, MI · On-site
$35 - $45/hr
Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in ...
Quick apply
BDC Representatives
Detroit, MI · On-site
$35 - $45/hr
Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in ...
BDC Representatives
$95K - $150K/yr
Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in ...
Quick apply
BDC Representatives
$95K - $150K/yr
Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in ...
BDC Representative
$15 - $20/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
Quick apply
BDC Representative
$15 - $20/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
BDC Support Supervisor
Newnan, GA · On-site
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
BDC Support Supervisor
Newnan, GA · On-site
What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...
BDC Representative
Rockford, MI · On-site
$18 - $20/hr
BDC Rep / Call Center Rep -- CarGuys Inc. (InOffice) If You Can Own a Phone Call, You'll Own This Job. Some people answer phones. You turn conversations into connections, clients into fans, and ...
Quick apply
BDC Representative
Rockford, MI · On-site
$18 - $20/hr
BDC Rep / Call Center Rep -- CarGuys Inc. (InOffice) If You Can Own a Phone Call, You'll Own This Job. Some people answer phones. You turn conversations into connections, clients into fans, and ...
BDC Representative
$15 - $20/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
Quick apply
BDC Representative
$15 - $20/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
Automotive BDC Manager
Miami, FL · On-site
$100K/yr
The BDC Supervisor is responsible for monitoring the BDC team and ensuring the team continuously provides exceptional customer service. Benefits: * Most competitive salary in the industry. * Medical ...
Automotive BDC Manager
Miami, FL · On-site
$100K/yr
The BDC Supervisor is responsible for monitoring the BDC team and ensuring the team continuously provides exceptional customer service. Benefits: * Most competitive salary in the industry. * Medical ...
BDC Representative
Independence, MO · On-site
$13.50 - $18/hr
Our company is growing rapidly and is looking to fill the role of BDC representative. We are a progressive mid sized dealership in the Kansas City metro area. We appreciate you taking the time to ...
BDC Representative
Independence, MO · On-site
$13.50 - $18/hr
Our company is growing rapidly and is looking to fill the role of BDC representative. We are a progressive mid sized dealership in the Kansas City metro area. We appreciate you taking the time to ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
BDC Representatives
Kingsport, TN · On-site
$65K - $101K/yr
Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in ...
Quick apply
BDC Representatives
Kingsport, TN · On-site
$65K - $101K/yr
Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...
Bdc information
See salary details
$19K - $27.8K
3% of jobs
$27.8K - $36.5K
4% of jobs
$36.5K - $45.3K
9% of jobs
$48.6K is the 25th percentile. Wages below this are outliers.
$45.3K - $54.1K
22% of jobs
The median wage is $62.5K / yr.
$54.1K - $62.9K
12% of jobs
$62.9K - $71.6K
8% of jobs
$71.6K - $80.4K
11% of jobs
$83.5K is the 75th percentile. Wages above this are outliers.
$80.4K - $89.2K
16% of jobs
$89.2K - $98K
9% of jobs
$98K - $106.7K
4% of jobs
$106.7K - $115.5K
1% of jobs
$19K
$69.2K
$115.5K
How much do bdc jobs pay per year?
As of Jul 9, 2026, the average yearly pay for bdc in the United States is $69,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,500.00 per year, depending on experience, location, and employer.
What does the BDC do?
A Business Development Center (BDC) representative manages incoming customer calls, schedules appointments, and follows up on leads to generate sales for a dealership or business. They often use customer relationship management (CRM) tools and require strong communication skills to support sales teams and improve customer service.
What are BDCs?
BDCs, or Business Development Centers, are specialized departments within companies—often automotive dealerships—that handle inbound and outbound customer communications. Their main role is to manage leads, schedule appointments, and follow up with customers to improve sales and service efficiency. BDC teams use phone calls, emails, and sometimes live chat to nurture customer relationships and ensure a smooth sales process. Effective BDCs are crucial for maximizing dealership profitability and customer satisfaction.
What are some common challenges faced by a BDC (Business Development Center) Representative, and how can they be overcome?
A BDC Representative often faces challenges such as managing a high volume of inbound and outbound customer inquiries, meeting sales or appointment-setting targets, and maintaining accurate records in CRM systems. Success in this role requires strong organizational skills, persistence, and the ability to communicate effectively with both customers and dealership staff. Overcoming these challenges involves utilizing time management strategies, staying up-to-date with product knowledge, and regularly collaborating with sales and service teams to ensure smooth customer transitions.
What are the key skills and qualifications needed to thrive as a Business Development Coordinator (BDC), and why are they important?
To thrive as a Business Development Coordinator, you need strong sales acumen, organizational skills, and a background in business or marketing, often supported by a bachelor’s degree. Familiarity with CRM software, lead generation tools, and proficiency in Microsoft Office are typically required. Outstanding communication, relationship-building, and problem-solving abilities set top candidates apart. These skills are crucial for effectively driving business growth, managing client relationships, and ensuring seamless sales operations.
What is a BDC job?
A BDC (Business Development Center) job typically involves managing customer inquiries, scheduling appointments, and generating leads for a dealership or sales team. It requires strong communication skills, familiarity with CRM tools, and the ability to coordinate between customers and sales staff. BDC representatives play a key role in customer retention and sales support.
What is BDCs reputation as an employer?
Business Development Centers (BDCs) are often viewed as entry-level workplaces that provide training in sales, customer service, and administrative skills. Their reputation as employers varies by company, but they are generally considered to offer opportunities for skill development and experience in a fast-paced environment.
How does BDC get paid?
A Business Development Center (BDC) representative typically earns compensation through a combination of salary and commissions based on lead generation, appointment setting, or sales performance. Compensation structures vary by dealership or company and may include bonuses for meeting specific targets, with some roles also offering incentives for customer retention or sales volume.
What is the difference between Bdc vs Customer Service Representative?
| Aspect | Bdc | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma, some roles may require sales or automotive certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Dealerships, automotive sales centers, call centers | Retail stores, call centers, service centers |
| Employer & Industry Usage | Primarily automotive dealerships and sales industries | Various industries including retail, telecom, banking |
| Common Search & Comparison Intent | Understanding sales and lead management roles in automotive sales | Customer interaction and support roles across industries |
While both Bdc and Customer Service Representative roles involve customer interaction, Bdc positions focus on lead generation and sales support within automotive dealerships, often requiring knowledge of automotive products. Customer Service Representatives handle general customer inquiries across various industries, emphasizing support and problem-solving skills. The roles overlap in communication skills but differ in industry focus and job responsibilities.
More about Bdc jobs
What cities are hiring for Bdc jobs? Cities with the most Bdc job openings:
What are the most commonly searched types of Bdc jobs? The most popular types of Bdc jobs are:
What states have the most Bdc jobs? States with the most job openings for Bdc jobs include:
Full-time
Medical, Dental, Vision
Re-posted 29 days ago
Job description
Position Overview
The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ensure every lead-whether via phone, email, or chat-is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic by converting leads into confirmed appointments and ensuring a seamless handoff to the sales floor.
Key Responsibilities
The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments (Middle).
The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ensure every lead-whether via phone, email, or chat-is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic by converting leads into confirmed appointments and ensuring a seamless handoff to the sales floor.
Key Responsibilities
- Team Leadership & Training: Recruit, hire, and coach a team of BDC Representatives. Conduct daily "one-on-ones" and weekly training sessions on word tracks, objection handling, and CRM proficiency.
- Lead Management: Monitor the CRM to ensure 100% lead attribution and timely follow-up. Audit outbound calls and emails for quality and consistency.
- Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including:
- Lead-to-Appointment Ratio
- Appointment Show Rate
- Appointment-to-Sale Conversion
- Strategic Campaign Execution: Work with the marketing team to align BDC outreach with current dealership promotions, including 2027 Ford model launches and Plan pricing initiatives.
- Inter-Departmental Collaboration: Maintain a strong relationship with the Sales Managers and Floor Managers to ensure appointments are greeted promptly and customer data is accurately transferred.
- Process Optimization: Continuously refine BDC workflows to decrease response times and increase engagement across multiple platforms (social media, third-party leads, and service-to-sales mining).
- Experience: 3+ years of experience in an Automotive BDC or Sales Management role (Ford experience preferred).
- Tech Savvy: Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory management tools.
- Communication: Exceptional verbal and written communication skills with the ability to craft compelling email and text templates.
- Leadership: Proven track record of motivating a team to meet and exceed monthly quotas.
- Education: High School Diploma required; Bachelor's degree in Business or Marketing is a plus.
- Competitive pay plus performance-based monthly bonuses.
- Comprehensive benefits package (Health, Dental, Vision).
- Employee discounts on vehicles, parts, and service.
- Professional development and career advancement opportunities within a growing dealership.
The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments (Middle).