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Bdc Jobs in Kentucky (NOW HIRING)

Neil Huffman Auto Group

Automotive BDC

Louisville, KY · On-site

Neil Huffman is currently in search of a qualified Automotive BDC for its Acura location. A successful candidate will be responsible for handling Internet Service Leads, Inbound phone calls, and ...

Neil Huffman Auto Group

Automotive BDC

Louisville, KY · On-site

Neil Huffman is currently in search of a qualified Automotive BDC for its Acura location. A successful candidate will be responsible for handling Internet Service Leads, Inbound phone calls, and ...

WYLER

Mercedes BDC Agent Fort Mitchell, KY

Fort Mitchell, KY · On-site

$14.50 - $19.50/hr

Jeff Wyler Mercedes-Benz of Fort Mitchell is 'Now Hiring" BDC Agents! Position Summary At Jeff Wyler Mercedes-Benz of Fort Mitchell, excellence is our standard. We are seeking a highly motivated ...

Talis Group, Inc.

Dealership Operations Lead

Jamestown, KY · On-site

$80K - $95K/yr

Lead BDC operations * Improve communication and coordination between BDC, sales, inventory, and store operations. * Develop, implement, and maintain standardized operating procedures (SOPs) across ...

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All JobsBdc JobsBdc Jobs in Kentucky

Bdc information

See Kentucky salary details

$16.5K

$60.1K

$100.3K

How much do bdc jobs pay per year?

As of Aug 20, 2026, the average yearly pay for bdc in Kentucky is $60,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $74,300.00 per year, depending on experience, location, and employer.

What is a BDC?

BDCs, or Business Development Centers, are specialized departments within companies—often automotive dealerships—that handle inbound and outbound customer communications. Their main role is to manage leads, schedule appointments, and follow up with customers to improve sales and service efficiency. BDC teams use phone calls, emails, and sometimes live chat to nurture customer relationships and ensure a smooth sales process. Effective BDCs are crucial for maximizing dealership profitability and customer satisfaction.

What are the key skills and qualifications needed to thrive as a BDC?

To thrive as a Business Development Coordinator, you need strong sales acumen, organizational skills, and a background in business or marketing, often supported by a bachelor’s degree. Familiarity with CRM software, lead generation tools, and proficiency in Microsoft Office are typically required. Outstanding communication, relationship-building, and problem-solving abilities set top candidates apart. These skills are crucial for effectively driving business growth, managing client relationships, and ensuring seamless sales operations.

What are some common challenges faced by a BDC, and how can they be overcome?

A BDC Representative often faces challenges such as managing a high volume of inbound and outbound customer inquiries, meeting sales or appointment-setting targets, and maintaining accurate records in CRM systems. Success in this role requires strong organizational skills, persistence, and the ability to communicate effectively with both customers and dealership staff. Overcoming these challenges involves utilizing time management strategies, staying up-to-date with product knowledge, and regularly collaborating with sales and service teams to ensure smooth customer transitions.

What is the difference between Bdc vs Customer Service Representative?

AspectBdcCustomer Service Representative
Required CredentialsHigh school diploma, some roles may require sales or automotive certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentDealerships, automotive sales centers, call centersRetail stores, call centers, service centers
Employer & Industry UsagePrimarily automotive dealerships and sales industriesVarious industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding sales and lead management roles in automotive salesCustomer interaction and support roles across industries

While both Bdc and Customer Service Representative roles involve customer interaction, Bdc positions focus on lead generation and sales support within automotive dealerships, often requiring knowledge of automotive products. Customer Service Representatives handle general customer inquiries across various industries, emphasizing support and problem-solving skills. The roles overlap in communication skills but differ in industry focus and job responsibilities.

Is being a BDC a good job?

A Business Development Center (BDC) role typically involves lead generation, customer follow-up, and appointment setting in the automotive industry. It can offer steady income through commissions and bonuses, and requires strong communication and organizational skills. Job satisfaction depends on individual preferences and the work environment.

What are the most commonly searched types of Bdc jobs in Kentucky?

The most popular types of Bdc jobs in Kentucky are:

What cities in Kentucky are hiring for Bdc jobs?

Cities in Kentucky with the most Bdc job openings:

Bdc jobs near you
Infographic showing various Bdc job openings in Kentucky as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $60,096 per year, or $28.9 per hour.

Automotive BDC

Neil Huffman Auto Group

Louisville, KY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Neil Huffman is currently in search of a qualified Automotive BDC for its Acura location. A successful candidate will be responsible for handling Internet Service Leads, Inbound phone calls, and customer retention for the service center.Daily responsibilities may include:Create appointmentsFollowing up with online service appointment leadsCustomer service representatives Keeping clients informed of current recalls on vehiclesFollowing up with clients after services have been performedContribute to high scores for the manufacturer's customer satisfaction index (CSI)FilingWarranty*All other duties assinged by immediate supervisor*We offer benefits such as:HealthDental401KLifeVisionShort Term DisabilityPaid VacationDrug Free Work Environment Any additional questions please contact Suada Humic (502-736-7308).1800 Williamson CtLouisville, Ky. 40223
Job Posted by ApplicantPro